说明:资料整理2023年11月23日适2023秋季学期国开电科学员台线形考考试
单元测7 试题(题库)答案
说明:测试中6道机题中5道选择题1道完形填空题
第题:选择填空(题10分5题)
列选择题库中抽2题
―How is everything going
―_________we’ve been quite busy this month and there’s been quite a lot of progress since the last inspection
[答案]BAs you can see
―I’d like to take a look first at those structural support beams that were going to be put in place on the second floor
―_________here’s your jacket and helmetand you’d better put on these boots as wellit’s our site policy
[答案]CCertainly
―_________about it now
―Every time a customer has complained we’ve followed our store policy and offered them an exchange or a full refund
[答案]CWhat’s being done
―I suggest you offer affected customers a discount on their next store purchaseexplain the situation and apologize to them
―Rightof course_________
[答案]AI’ll get on it right away
―What’s the latest situation with all these customer complaints we’ve been receiving
―_________the quality of the material has not always been up to standard
[答案]BI’m afraid
列选择题库中抽3题
A Chinese company is going to_______over the wellknown Japanese company TOSHIBA Corporation
[答案]Btake
Apple almost lost its dominance in the smartphone market_________it became clear that it was difficult to make a call using the much expected iPhone 4
[答案]Awhen
I’m going to have a_________with Mark about this issue tomorrow
[答案]Cword
Let’s go_________the reports on the latest work
[答案]Aover
Not only_________many cars built in the 1970s ugly and poorly designedthey also became very unreliable after 4050 thousand miles
[答案]Cwere
Our new school building is_________construction
[答案]Aunder
Proper controls that should_________developed as part of routine safety procedures were not in place
[答案]Bhave been
The products of this company are always_________to standardthey have very strict quality control process
[答案]Cup
Then the situation_________worse by human error because of the lack of proper training
[答案]Bwas made
Unluckilysome Quality Management System failures_________headlines
[答案]Ado make
第二题:阅读理解选择判断翻译等(50分)
列带★题库中抽中1试题
★翻译
面句子选择正确翻译(题10分)
操作提示通题干拉框选择题目正确答案
1Quality control is a series of activities that ensure and improve the quality of products and service
[答案]C质量控制系列确保提高产品质量服务行
2The goal of statistical quality control was to gather data that would allow for the constant improvement of manufacturing processes
[答案]A统计质量控制目标收集数便断改进制造工艺
3Involvementparticipationand teamwork are seen as absolute’ must haves’ if a quality workplace is to be created
[答案]C果高质量工作环境创造出绝必须条件视员工介入员工参团队合作
4It was the late 1970s that American manufacturing factories realized that quality control was a significant issue
[答案]C1970年代晚期美国制造业工厂意识质量控制重问题
5Doorways offer no greater protection than any other area
[答案]B出入口保护作区域强
★听力理解
点击听话录音根话容判断正误(题10分)
TASK4 TESTMP3
操作提示句子正确选择拉选项框T句子错误选择拉选项框F
1Mike is met by an engineer at the construction site[答案]F
2The construction site doesn’t look very busy[答案]F
3Mike doesn’t inspect the whole construction site[答案]T
4It is not the first time the construction site being inspected[答案]T
5Fraser knows clearly how the quality is controlled at the construction site[答案]T
★听力理解
听话录音根话容找出COLUMN A中方应产品质量问题(题10分)
TASK3 TESTMP3
操作提示通拉框选择题目正确答案
COLUMN A
COLUMN B
1Customers
{Trying to understand and solve the problemTalking to the supplierMaking complaints to the storeOffering customers an exchange or a full refundReporting the quality problem to the manager}
2The store
{Trying to understand and solve the problemTalking to the supplierMaking complaints to the storeOffering customers an exchange or a full refundReporting the quality problem to the manager}
3The purchasing department
{Trying to understand and solve the problemTalking to the supplierMaking complaints to the storeOffering customers an exchange or a full refundReporting the quality problem to the manager}
4The manager
{Trying to understand and solve the problemTalking to the supplierMaking complaints to the storeOffering customers an exchange or a full refundReporting the quality problem to the manager}
5Frank
{Trying to understand and solve the problemTalking to the supplierMaking complaints to the storeOffering customers an exchange or a full refundReporting the quality problem to the manager}
★听力理解
听话录音根话容完成方题目(题10分)
TASK3 TESTMP3
操作提示通题干拉框选择题目正确答案
1What is the product they are talking about
[答案]BShirts
2What is the problem with the product
[答案]AQuality
3Who first finds out the problem
[答案]BThe customer
4Who first receives the customer’s complaints
[答案]CThe store
5What is the source of the problem
[答案]CThe supplier
★完型填空(空10分)
操作提示通题目中拉选项框选择恰词语补全填空
Total Quality Management (TQM)
Total Quality Management (TQM) is a{comprehendcomprehensivecomprehension}and structured approach to organizational management that seeks to impro
ve the quality of products and services{withthroughin}ongoing refinements in response to continuous feedbackTQM requirements may be defined separately for a particular organization{orandas}may be in adherence to established standardssuch as the International Organization for Standardization’s ISO 9000 seriesTQM can be applied to any type of organizationit originated in the manufacturing sector and has since been adapted for use in almost every type of organization imaginable{amongbesidesincluding}schoolshighway maintenancehotel managementand churchesAs a current focus of ebusinessTQM is based on quality management{fromtoat}the customer’s point of view
★阅读理解
阅读面文章根文章容判断文章句子正确(T)错误(F)(题10分)
NOTABLE QUALITY MANAGEMENT FAILURES
A Quality Management System (QMS) should clearly understand customer requirementsand to provide good designqualified production in an effective and efficient way
When the Quality Management System fails to fulfill its function and customer requirements are not metcustomers might be upsetmanagement and employees both might be unhappybut its negative influence is not so widespreadUnluckilysome Quality Management System failures do make headlines
Here are three cases of famous quality management failures
3 MILE ISLAND
The worst nuclear disaster in UShistory broke out at the 3 Mile Island reactor facility in eastern Pennsylvania in March 1979Proper controls that should have been developed as part of routine safety procedures were not in placeThen the situation was made worse by human error because of the lack of proper trainingThe only new nuclear power stations built since that day were the ones already under construction
FORD PINTO
The Ford Pinto is the most wellknown and the worst disaster in the whole USautomobile industry in the 1970sApparently the entire USauto industry decided to spend the 1970s resting on their laurels after building great cars that sold well during the sixtiesNot only were many cars built in the 1970s ugly and poorly designedthey also became very unreliable after 4050 thousand milesThe Pinto tops the list of QMS failures because of its dangerous design faults and the questionable ethical decisions made by top management
IPHONE 4
Apple almost lost its dominance in the smartphone market when it became clear that it was difficult to make a call using the much expected iPhone 4Calls were dropped suddenly and frequently causing wide spread dissatisfaction among loyal customers who had upgraded to the new model
early onIndependent tests showed that touching the left side of the case at a certain spot interrupted the signal and dropped the call – not a great feature for a handheld device mainly used to make callsMeanwhile Apple continued to deny or minimize the problemAs the problem continued to make news headlinesApple eventually agreed to a voluntary recall to correct the problem
All of the above famous quality management failures could probably have been prevented if the principles of a fully functioning quality management system had been in place
操作提示句子正确选择拉选项框T句子错误选择拉选项框F
1A company should provide well designed products[答案]T
2A company should place company’s interest at the first place[答案]F
3A company should reduce the amount of waste[答案]T
4A company should satisfy all employees’ requirements[答案]F
5A company should produce qualified products[答案]T
★阅读理解
阅读面文章根文章容选择题目答案(题10分)
THE HISTORY OF QUALITY CONTROL
Quality control is a series of activities that ensure and improve the quality of products and service
The term ’quality control’ came into common use in the 1950s because of WEdward DemingHis ’Fourteen Points’ have become the bible for quality control specialistsWhen the postwar world returned to regular manufacturingDeming said that inspecting product quality after they were made was unacceptableInsteadhe proposed a process known as ’statistical quality control’It would use closely monitored performance measures to control quality while a product was being madeThe goal of statistical quality control was to gather data that would allow for the constant improvement of manufacturing processesThis would in turn improve quality control
Another important principle of Deming’s beliefs was that upper management should be responsible for quality failuresHe strongly believed that it was possible for the workers to work hard to produce the highest quality products if they were given the right tools and working environmentIn Deming’s own words’the basic cause of sickness in American industry and the resulting unemployment is a failure of top management to manage’ He believed that strong leadership led to a motivated work force
If strong leadership is the term for managers in a quality environmentthen empowerment is the key concept for workers in Deming’s systemImproved education and training are key factors in reaching employees and making them believe that their increased participation in the work process is an essential part of improving qualityInvolvementparticipationand teamwork are seen as absolute ’must haves’ if a quality workplace is to be created
The Japanese were the first to use Deming’s Fourteen Pointsand made great success
As an exampleone Japanese factory doubled production in just one year and was expecting to gain an additional 25 percent improvement the following yearwith no increase in the amount of working hoursAll this happened as a result of simply improving qualityIt was in the late 1970s that American manufacturing factories realized that quality control was a significant issueBy that timeJapanese firms such as Honda and Sony were taking over large portions of the American consumer market while it took most American firms until the 1990s to put quality control practices in place
操作提示通题干拉框选择题目正确答案
1According to WEdward Demingwhat is the best time to control product quality
[答案]CDuring the production process
2When there are quality failureswhere does WEdward Deming think the blame lies
[答案]CIn the tools
3Which of the following will not help to create a quality workplace
[答案]AWorking alone
4During which period were some Japanese firms winning American consumer markets over American firms
[答案]C1970s
5According to the passagewhich of the following statements about quality control is NOT correct
[答案]BQuality control can be done within one department
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