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2018 年 7 月 1389 国开电科理英语 4期末考试试题答案(珍藏版)
交际语(题 2 分 10 分)
15 题：选择正确语句完成面话答案序号写答题纸
1―I think things have been a bit difficult for us the last couple of months
―__________We＇ve been working hardbut still getting behind
AYou＇re right
BI＇m afraid
CI don＇t think so
[答案]A
附：
1―认月说困难
―__________直努力然落
A
B害怕
C认
[答案]A
2―How can you explain the latest situation？
―_________I know it is all my fault
ASorry
BExcuse me
CI＇m afraid
[答案]A
附：
2―解释情况？
―_________知道错
A起
B起
C害怕
[答案]A
3―Do you mind if I use vouchers to spend in a restaurant？
―___________________
AYesplease
BNot at allGoa head
CNothank you
[答案]B
附：
3―介意代金券餐厅消费？
—___________________
A请
B点果阿头
C谢谢
[答案]B
4―I＇m going to Beijing for a few days
―_________I wish I could go with you
AIt doesn＇t matter
BForget it
CI really envy you
[答案]C2
附：
4―北京天
—_________希起
A没关系
B算
C真羡慕
[答案]C
5―The Auto Show in the City Stadium has been canceled
―Ohno_________
AWhat a pity
BIt doesn＇t matter
CIt＇s not interesting at all
[答案]A
附：
5―城市体育场车展取消
―_________
A真惜
B没关系
C点趣
[答案]A
二词汇结构(题 2 分 30 分)
620 题：阅读面句子 三选项中选出填入空白处正确选项答案序号写答题
纸
6I would recommend that you_________on following through with projects
Aworked
Bwork
Cwould work
[答案]B
附：
6建议继续完成项目
7The Human Resource Managing Department at Honda is given specific instructions_______employ the best
possible workers
Ahow to
Bon what to
Con how to
[答案]C
附：
7田力资源理部门予雇佣优秀员工具体指示
8Creativityespecially_________which takes place across departmental boundariesis likely to suffer hugely
as team synergy slips
Athat
Bthose
C
[答案]A
附：
8创造力尤跨部门创造力会着团队协效应滑遭受巨损失
9Companies are_________interested in your soft skills_________they are in your hard skills
Asothat
Basas
Cnotuntil3
[答案]B
附：
9公司软技感兴趣硬技感兴趣
10The majority of these team challenges_________anywhere
Acan deliver
Bare delivered
Ccan be delivered
[答案]C
附：
10团队挑战中部分方进行
11The demands and requirements placed on the CEO of Sony are different from_________on the manager of
your local Wendy＇s restaurant
Athese
Bthose
Cwhich
[答案]B
附：
11索尼首席执行官求求温迪餐厅理
12Who was_________the meeting？
Achairing
Bleading
Ccharging
[答案]A
附：
12谁持会议？
13What you need to do is to keep things short and sweet_________just the
Aquestions
Btopics
Chighlights
[答案]C
附：
13需做事情变简短甜蜜突出重点
14Supervisors should_________their employees in twoway communication so that understanding takes place
Aenable
Bengage
Cencourage
[答案]B
附：
14应该员工进行双沟通便相互理解
15Even the best continually seek ways to_________their skills
Asharp
Bsharpener
Csharpen
[答案]C
附：
15优秀会断寻找方法提高技
16Current opinion among politicians is that she is_________stands for her principles
Aencourage
Bcourage
Ccourageous
[答案]C4
附：
16目前政界士法勇敢坚持原
17Good work_________good pay
Adeserves
Brequests
Cdeserts
[答案]A
附：
17工作值高薪
18At a rough_________we will take another four weeks to finish this plan
Avalue
Bestimate
Caccount
[答案]B
附：
18粗略估计需四星期完成计划
19To build the reservoir(水库)thousands of people have to be_________
Arelocated
Brepeated
Creopened
[答案]A
附：
19建水库千搬迁
20We need_________communication skills：listen carefullythink before you speak and manage conflicts
diplomatically
Aoutstanding
Bplain
Cgeneral
[答案]A
附：
20需出色沟通技巧：仔细倾听三思行外交处理突
三阅读理解(题 4 分 40 分)
2125 题：阅读列短文 ABC 三选项中选出正确答案答案序号写答题纸
Passage 1
In 1916a French coalmine director named Henri Fayol wrote a book entitled Administration Industrielle et
Generale which set forth five distinct functions of managing that Fayol insisted were applicable in any
industryIn the 1950＇smanagement textbooks began to incorporate some of a Fayol＇s ideas into their content
and todaymanagement courses still use many of his ideas to teach management to business students
Planning
Planning involves deciding where to take a company and selecting steps to get thereIt first requires managers
to be aware of challenges facing their businessesand then it requires managers to forecast future business and
economic conditionsThey then formulate objectives to reach by certain deadlines and decide on steps to reach
themThey reevaluate their plans as conditions change and make adjustments as necessary
Organizing
Managers organize by bringing together physicalhuman and financial resources to achieve objectivesThey
identify activities to be accomplishedclassify activitiesassign activities to groups or individualscreate
responsibilities and delegate authorityThey then coordinate everything so operations run smoothly
Leading
Leading requires managers to motivate employees to achieve business objectives and goalsIt requires the use
of authority to achieve those ends as well as the ability to communicate effectivelyEffective leaders can5
influence their personnel to view situations from their perspectivesLeading also involves supervision of
employees and their work
Controlling
Controlling involves measuring achievement against established objectives and goalsIt also requires managers
to be able to identify sources of deviation from successful accomplishment and to provide a corrective course of
actionManagers first establish objectives and goalsthen measure achievementsidentify anything that is
keeping the company from achieving their objectives and goalsand provide means of correction if necessary
Staffing
Without human resourcesno organization can get off the groundlet alone do business and make profitsSome
distinct features of the staffing function are：
●It puts the right man in the right job
●It is an ongoing activity as employees keep leaving and joining the companythey also retire from time to
time leaving empty places in various positions
●Efficiency is a prime focus of this function as managing people is the toughest job there iseverything must be
accounted forleavespaymentsbenefitsmedical allowancessocial security accounting and much more
附：
第 1 段
1916 年法国煤矿厂长亨利·法约尔(Henri Fayol)写名Industrielle et Generale书提
出法约尔坚持适行业五种理职1950 年代理教科书开始吸收法约尔
思想进入容天理课程然许想法商科学生教授理
规划
规划包括决定家公司带里选择达里步骤首先求理者意识业务
面挑战然求理者预测未业务济状况然制定目标定期限实现
决定接触步骤会着情况变化重新评估计划根需进行调整
组织
理员通汇集物理力财力资源实现目标确定完成活动活动进行分类
活动分配团体制定责放权力然协调切运营利进行
领导
领导需理者激励员工实现业务目标目标需权力实现目标效沟通
力效领导影响员工角度情况领导包括监督员工工作
控制
控制涉根定目标目标衡量成求理者够识偏离成功成源提供纠
正措施理者首先建立目标目标然衡量成识保持变东西公司实现目标目标
必时提供纠正手段
员配备
没力资源组织法起步更说做生意盈利员配备功显着特点：
●合适做合适工作
●项持续活动员工断离开加入公司时常退休留岗位空位
●效率该功重点理员艰巨工作事情必须核算请假付款
福利医疗津贴社会保障会计等等
21What is the main idea of this passage？
ATo introduce some of the author＇s ideas about management
BTo introduce five distinct functions of managing proposed by Fayol
CTo promote the book entitled Administration Industrielle et Generale
[答案]B
附：
21段话思想什？
A介绍作者理思想
B介绍法约尔提出五种理职6
C推广名 Administration Industrielle et Generale 书
[答案]B
22What are the influence of Fayol＇s book Administration Industrielleet Generale？
AIt is of no influence at all for today
BIt is nearly forgotten by the world
CIt is still great effect on current management courses
[答案]C
附：
22法约尔书 Administration Industrielle et Generale 什影响？
A天完全没影响
B世界遗忘
C目前理课程影响
[答案]C
23Which step of managing refers to bring staff together and tell them what to do？
ALeading
BOrganizing
CStaffing
[答案]B
附：
23理步员工聚集起告诉做什？
A领先
B组织
C员配备
[答案]B
24Which item in Chinese below has not mentioned as things needed to take care for people management？
A住房公积金
B医疗补贴
C请假
[答案]A
附：
24项中文没提事理需注意事项？
A住房公积金
B医疗补贴
C请假
[答案]A
25In the step of________managers need to find out obstacles in the course of achieving company＇s objectives
and goals
Acontrolling
Bleading
Cplanning
[答案]A
附：
25________步骤中理者需找出实现公司目标目标程中障碍
A控制
B领先
C规划
[答案]A
2630 题：请根短文容判断出语句否正确正确写T错误写F答案写答题
纸7
Passage 2
In competitive marketsleaders are under increased pressure to maintain a positive work cultureA positive
work culture cultivates greater employee satisfaction greater employee satisfaction contributes to higher
performancehigher performance impacts improved client outcomesimproved client outcomes contribute to
service excellence
Positive work cultures are built overtime and need constant attentionSuch cultures are dependent on
leadership vision and values
An effective leader sets the tone for the teamencourages a positive workplace culture an disable to bring
about cultural change
Workplace culture is made up of the shared attitudesbeliefsbehaviorsvalues and expectations that
influence the way people work in the workplaceIt isthe way we do things around here
Some cultural aspects are understood by all and are obvious such as turning up for wok on timewhile
others maybeunwritten rulesthat are not so obvious for example how personal issues are resolved with work
colleagues
Many factors that influence whether a workplace has a positive outlook are within the control of people
who work in a workplaceThere are also factors out of their controlsuch as slumps in global prices or a change
in demand and supplyThe company canhowevercontrol how they respond to these factors
Those companies that do create positive workplace environments develop a reputation in their community
as beinggood to work for＇ and have a competitive edgeNot only are these companies more able to attract and
retain peoplethey tend to be more stable as they proactively deal with issues and adapt to change
Teams work best when they are clear about what is expected of themThey are more able to deal with
difficult issues if they feel the values of the organization are supportive of them
For a workplace culture to be positivethe direction and actions of the business must be consistent with the
core values of the people in the workplaceThe people must trust each other and be able to openly express and
exchange ideas
Working through these steps will help with developing a positive business culture
附：
第 2 段
竞争激烈市场中领导者面着维持积极工作文化压力越越积极工作文化培养
更高员工满意度更高员工满意度助提高绩效更高绩效会改善客户成果改善客户成果
助提供卓越服务
积极工作文化加班建立需断关注种文化取决领导远见价值观
效领导者团队定基调鼓励积极工作场文化残疾带文化变革
工作场文化态度信念行价值观期组成影响工作场工
作方式里做事方式
文化方面家理解明显准时锅成文规
明显事解决问题
影响工作场否具积极前景许素工作场工作员控制范围
法控制素例全球价格暴跌供需变化公司控制素反应
确实创造积极工作环境公司社区中建立适合工作声誉具竞争优势
公司仅更吸引留住员工积极动更稳定处理问题适应变化
团队清楚期时会工作果觉组织价值观支持更
力处理困难问题
工作场文化变积极企业方行动必须工作场员核心价值观保持致
必须相互信够公开表达交流思想
完成步骤助发展积极商业文化
26A positive work culture will give workers more satisfaction
[答案]T
27Positive cultures have a lot to do with leadership vision and values
[答案]T8
28The direction and actions for the business must differ from the core values of the employees in order for a
workplace culture to be positive
[答案]F
29In competitive marketsleaders are under more and more pressure to keep a positive work culture
[答案]T
30Positive work culture can be built in a short period of time
[答案]F
附：
26积极工作文化会工更满足感
[答案]T
27积极文化领导愿景价值观关系
[答案]T
28企业方行动必须员工核心价值观工作场文化变积极
[答案]F
29竞争激烈市场中领导者承受着越越压力保持积极工作文化
[答案]T
30积极工作文化短时间建立起
[答案]F
四写作（ 20 分）
31根根信息求完成工作计划
Make an action plan based on the following hints of steps
AIdentify wasteful usage
BIdentify person(s) or department(s) with highest supply usage
CPerform audit(审计审核) of supply costs for last 24 hours
DPerform audit of supply usage for last 24 hours
EShop(解聘辞退) suppliers
FNegotiate new supply rates
GCreate standard supply list and utilization controls
HEvaluate supplier agreements
附：
根步骤提示制定行动计划
A识浪费
B确定耗材率高员部门
C 24 时供应成进行审计(审计审核)
D 24 时耗材情况进行审计
EShop(解聘辞退)供应商
F协商新供应率
G创建标准供应清单控制
H评估供应商协议
Objective Priority Action Steps Jack Brown September 15 Completed
Reduce
Office
Supply
costs by
10 by the
end of the
4th
quarter
(1) Mike Jones September 15 Completed
(2) Mike Jones October 1 Completed
(3) JackMike October 30 Completed
(4) Jack November 15 In Process
(5) Jack November 15 In Process
(6) Jack December 15 In Process
(7) JackMike
Mike
January 15 Not started
(8) Jack Brown September 15 Completed
参考答案：9
Objective Priority Action Steps Jack Brown September 15 Completed
Reduce
Office
Supply
costs by
10 by the
end of the
4th
quarter
(1) C Mike Jones September 15 Completed
(2) D Mike Jones October 1 Completed
(3) B JackMike October 30 Completed
(4) A Jack November 15 In Process
(5) H Jack November 15 In Process
(6) E Jack December 15 In Process
(7) F JackMike
Mike
January 15 Not started
(8) G Jack Brown September 15 Completed

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