2018年1月1389国开电大本科《管理英语4》期末考试试题及答案(珍藏版)


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    2018 年 1 月 1389 国开电科理英语 4期末考试试题答案(珍藏版)
    交际语(题 2 分 10 分)
    15 题:选择正确语句完成面话答案序号写答题纸
    1―Is it possible for you to workout the plan tonight?
    ―___________________
    AI'll do that
    BI think so
    CI'd love to
    [答案]B
    附:
    1―晚锻炼计划?
    —___________________
    A会样做
    B想
    C愿意
    [答案]B
    2―How did your meeting go yesterday?
    ―___________actuallyit was really frustrating
    ANot so good
    BVery good
    CNothing special
    [答案]A
    附:
    2―昨天会议样?
    ―实太真郁闷
    A太
    B
    C没什特
    [答案]A
    3―I think things have been a bit difficult for us the last couple of in on ths
    ―___________We've been working hardbut still getting behind
    AYou're right
    BI'm afraid
    CI don't think so
    [答案]A
    附:
    3―认场赛中事情说点困难
    ―___________直努力然落
    A
    B害怕
    C认
    [答案]A
    4―Will you help me arrange a meeting with MrBrownplease?
    ―___________________
    ANono way
    BNoI can't
    CSorry I can'tI have to finish my project right now
    [答案]C2
    附:
    4―请帮安排布朗先生会面?
    —___________________
    A
    B
    C起现必须完成项目
    [答案]C
    5―You'd better not push yourself too hardYou can ask the team and listen
    ―___________________
    AYou are right
    BNowe can't do that
    CI think it will kill our time
    [答案]A
    附:
    5―太勉强问问团队听听
    —___________________
    A
    B样做
    C认会浪费时间
    [答案]A
    二词汇结构(题 2 分 30 分)
    620 题:阅读面句子 三选项中选出填入空白处正确选项答案序号写答题

    6_________his anger the employees called him MrThunderbut they loved him
    ADue to
    BIn spite of
    CBecause
    [答案]A
    附:
    6愤怒员工称雷霆先生爱
    7_________ CEO s spend planningthe more profitable their companies are
    AThe more time
    BIf more
    CThe less time
    [答案]A
    附:
    7CEO 花计划时间越公司越赚钱
    8In today's environment _________people are often burned out it's important for employees to have a
    personal connection with you and the work you believe in
    Awhen
    Bwhere
    Cwhile
    [答案]B
    附:
    8常精疲力竭环境中员工您您相信工作建立联系非常重
    9_________clearly communicate with and actively listen to employees is essential to improve their
    performance
    ABe able to
    BBeing able
    CBeing able to3
    [答案]C
    附:
    9够清晰员工沟通积极倾听员工意见提高绩效关重
    10I believe that I have a lot to contribute_________a team environmentand am comfortable in both leadership
    and player roles
    Ato
    Bwith
    Cfor
    [答案]A
    附:
    10相信团队环境做出贡献领导球员角色方面
    11Compared_________EnglishChinese is generally believed to be more difficult to learn
    Awith
    Bfrom
    Cagainst
    [答案]A
    附:
    11英语相般认中文更难学
    12_________the importance of Englishwe should put more effort into it and try to learn it well
    AGave
    BGiving
    CGiven
    [答案]C
    附:
    12认识英语重性应该更加努力努力学
    13He will write to me as soon a she_________home
    Awill have returned
    Breturns
    Cwill return
    [答案]B
    附:
    13回家会写信
    14Linda walked at the head_________by her colleagues
    Afollowed
    Bfollowing
    Cto follow
    [答案]A
    附:
    14琳达走前面事面
    15After days of investigationthe police were _________reality
    Aattempting
    Bapproving
    Capproaching
    [答案]C
    附:
    15天调查警方正尝试现实
    16I think the primary_________factor is there's been so much absence lately
    Acontributing
    Bcausing
    Caffecting
    [答案]A4
    附:
    16认原缺席太
    17An agreement was reached on the_________of mutual respect and mutual interest
    Abasic
    Bbase
    Cbasis
    [答案]C
    附:
    17相互尊重利益基础达成协议
    18Please ask the solicitor what his_________would be to take the case to court
    Afare
    Bfee
    Csalary
    [答案]B
    附:
    18请询问律师案件告法庭费
    19All the_________guests are seated in the front row
    Adistinguishing
    Bextinguishing
    Cdistinguished
    [答案]C
    附:
    19尊贵客坐前排
    20Learning new things has always been a great_________for me
    Amotivator
    Bmotivate
    Cmotivation
    [答案]A
    附:
    20学新事物直动力
    三阅读理解(题 4 分 40 分)
    2125 题:阅读列短文 ABC 三选项中选出正确答案答案序号写答题纸
    Passage 1
    The meaning ofcommunicationgoes a lot deeper than people often thinkCommunication is about
    conceivingsendingreceivingand interpreting messages as well as confirming reception of these messagesA
    failure at any point in this chain can result in ineffective communication
    Ineffective communication can be disastrousThere is a famous story of a British Army Commander who sent
    the messageSend reinforcementswe're going to advanceback to his Command Centerthrough along chain
    of subordinatesWhen the message finally reached the Command Centerit hadmutatedto become Send three
    and fourpencewe're going to a danceThe reinforcements never arrived
    You can demonstrate this same principlealbeit on a less dramatic scaleby trying to play Chinese Whispers
    with more than 20 peopleIt is highly unlikely the same message you started with will be the one you end with
    In a businessthere are three main types of communication failureEach has its own indicative signs
    ●The first type is a known as allocative failureThis occurs when a firm is not gathering enough
    intelligence about its market or(most often) the information is not reaching the right pointsThe firm will not
    be allocating resources in step with the shifts in demandIf demand is rising but the firm is suffering from
    allocative communication failure then stocks will fall and there will be understaffingIf the inverse
    happensthere will be a surplus of stocks and over staffing
    ●The second type is executive failurewhere communication to trigger specific eventsactions is either late
    lacking or in errorThe symptoms of this area general loss of direction in the company or departmentsa loss of5
    coordination and an increase in complaints from customers as things happen late or not at all
    ●The final type is human failure This occurs when the general culture of a business or the relationships
    between particular individuals or departments do not foster effective communicationThis leads to alienated
    staffan increase in staff turnoveran increase in absenteeism and general frustration among staffCreativity
    especially that which takes place across departmental boundariesis likely to suffer hugely as team synergy
    slips
    附:
    第 1 段
    沟通含义通常想象深刻沟通关构思发送接收解释信息确认
    信息接收链条中点失败导致效沟通
    效沟通灾难性著名事位英国陆军指挥官发送信息派遣增援
    前进回指挥中心通属链信息终达指挥中心已变异成送三四便士
    跳舞援军迟迟没
    您通尝试 20 起玩中国耳语展示样原规模戏剧化您开始
    相信息太成您结束信息
    企业中沟通失败分三种类型种指示标志
    ●第种类型称分配失败发生公司没收集足够市场情报(常见情况)信息没达
    正确点公司会市场步分配资源果需求升公司出现配置沟通失败库存会
    降会出现员足果相反会出现库存剩员剩
    ●第二类执行失败触发特定事件行动沟通迟缓缺乏错误方面症状公司部门普
    遍失方失协调增加客户投诉事情发生太晚根没发生
    ●种失败企业般文化特定部门间关系促进效沟通时
    会发生种情况会导致员工疏远员工流失率增加旷工率增加普遍挫败感创造力尤跨
    部门创造力会着团队协效应滑受巨影响
    21Confirming reception of the sent messages means_________
    Athe messages are sent to right receivers
    Bthe messages are correctly understood
    Cthe messages are correctly understood by right receivers
    [答案]C
    附:
    21确认收发送消息意味着_________
    A消息发送正确接收者
    B消息正确理解
    C正确接收者正确理解消息
    [答案]C
    22In the famous British Army Commander story which step probably did NOT go wrong in the
    communication chain?
    AConceiving
    BSending
    CReceiving
    [答案]A
    附:
    22著名英国陆军指挥官事中通信链中步没出错?
    A怀孕
    B发送
    C接收
    [答案]A
    23What is Chinese whispers?
    AWho whispers in Chinese6
    BA game to pass message around in a whisper
    CChinese people who don't normally talk very loudly
    [答案]B
    附:
    23什汉语耳语?
    A谁中文耳语
    B耳语传递信息游戏
    C时说话声中国
    [答案]B
    24Allocative failure does NOT happen when_________
    Athe right information goes to the right place
    Ba company gathers false information
    Cthe correct information is not received by the right department or person
    [答案]A
    附:
    24正确信息达正确方时分配失败会发生
    A正确信息正确方
    B家公司收集虚假信息
    C正确部门员没收正确信息
    [答案]A
    25According to the passagewhich of the following cases does NOT belong to human failure?
    ADecreasing creativity across departments
    BInadequate communication between departments
    CIncreasing customer complaints
    [答案]C
    附:
    25根文章列情况属障?
    A降低跨部门创造力
    B部门间沟通充分
    C增加客户投诉
    [答案]C
    2630 题:请根短文容判断出语句否正确正确写T错误写F答案写答题

    Passage 2
    When Jack Welchthe Chairman and CEO at General Electric(GE) retired in 2001he could look back at a
    very successful careerHe became CEOin1981at the age of 45At that time GE had a very complex
    organizational structure with considerably bureaucratic rules
    One of his first changes was to initiate a strategy formulation process with the guideline that each of the
    businesses should be numberlor 2 in the irrespective areasIf this was not the casemanagers had the options of
    fixing the problemselling their particular businessor closing itIn an effort to streamline the organization
    Welch removed the sector level and eliminated thousands of salaried and hourly employee positions
    The restructuring was followed by changing the organizational culture and the managerial styles of GE's
    managersOne such program was the WorkOut(群策群力)
    Groups of managers were assembled to share their views openly in threeday sessionsAt the beginning of the
    meetings the superior presented the challenges for his or her organizational unitThen the superior had to
    leave requesting the groups to find solutions to the problemsFacilitators( 会 议 持 ) helped these
    discussionsOn the last day the superior was presented with proposed solutionsHe or she then had three
    choices:to accept the proposalnot to accept itor to collect more informationThis process put great pressure
    on the superior to make decisions
    Another program to improve effectiveness and efficiency was Best PracticesThe aim was to learn from other7
    companies how they obtained customer satisfactionhow they related to their suppliersand in what ways they
    developed new productsThis helped the GE people to focus on the processes in their operations that would
    improve the company's performance
    Jack Welch was personally involved in developing managers at GE's training center in CrotonvilleLeaders
    Welch suggestedare not only those who achieve results but also those who share the values of the company
    附:
    第 2 段
    2001 年通电气(GE)董事长兼 CEO 杰克·韦尔奇退休职业生涯说非常成功1981
    年45 岁成 CEO时通电气组织结构非常复杂官僚作风相严重
    第变化启动战略制定程指导方针业务领域应该第二果
    样理选择解决问题出售特定业务 关闭精简组织韦尔奇取消
    部门级取消数千受薪时工职位
    重组GE 理员组织文化理风格发生变化中项目策群力
    期三天会议理聚集起公开分享观点会议开始时级提出
    组织单位挑战然级离开求组找解决问题方法 持(会议持)帮助
    讨天级提出解决方案然三选择:接受建议接受建议收集
    更信息流程级决策带压力
    提高效性效率计划佳实践目公司学获客户满意度
    供应商建立联系种方式开发新产品助 GE 员专注操作
    程中提高公司业绩
    杰克·韦尔奇亲参通电气位克罗顿维尔培训中心理员培养工作韦尔奇建议领
    导者仅取成果分享公司价值观
    26Jack Welch retired at the age of 65
    [答案]T
    27Jack Welch insisted that each of the businesses should beat least number 3 in their respective area
    [答案]F
    28If the business could not meet Welch's change requirementsits manager had 3 choices
    [答案]T
    29The restructuring went before changing the organizational culture and the managerial styles of GE's
    managers
    [答案]T
    30The Work Outlasted a week
    [答案]F
    附:
    26杰克·韦尔奇 65 岁退休
    [答案]T
    27杰克·韦尔奇坚持认家企业应该领域中少击败第三名
    [答案]F
    28果业务满足韦尔奇变更求理 3 选择
    [答案]T
    29重组改变通电气理员组织文化理风格前进行
    [答案]T
    30工作持续周
    [答案]F
    四写作( 20 分)
    31根求写作文
    Write at least 100 words about an event caused by different understandings of the workplace cultureYou
    may need to include the 5Ws and 1H elements
    备注翻译:8
    写少 100 字关职场文化理解引起事件
    您需包括 5Ws 1H 元素
    参考答案:
    There is a big difference between Chinese and Western workplace cultures regarding salary increases The
    topic of a salary increase is a very difficult thing to talk about in the traditional Chinese workplace In this
    regard foreign companies are more open They can treat the raise as a nonemotional thing and have a calm
    discussion on the desk while Chinese bosses first of all they usually don't take the initiative to raise their
    salary and if you say a raise they are likely to If the boss is disgusted he will consider Do you not want to do
    it anymore

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