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2020 年 9 月 1389 国开电科理英语 4期末考试试题答案(珍藏版)
交际语(题 2 分 10 分)
15 题：选择正确语句完成面话答案序号写答题纸
1―This project is too big for me to finish on time
―___________________
APlease dome a favor
BYou may not ask for help
CI＇ll give you a hand
[答案]C
附：
1―项目太法时完成
—___________________
A请帮忙
B寻求帮助
C会帮
[答案]C
2―I＇d like a wakeup call at7：00amplease
―OK_____________
Ayou will certainly make it
BI＇ll make sure you get one
Cjust do what you like
[答案]B
附：
2―想早 7 点醒拜托
―_____________
A定会成功
B会确保
C做喜欢事
[答案]B
3―Terribly sorry to interruptbut may I use your dictionary？
―Yes_____________
Aof course
Bit doesn＇t matter
Cno hurry
[答案]A
附：
3―非常抱歉扰字典？
―_____________
A然
B没关系
C着急
[答案]A
4―I think I have made a serious mistake
―___________________
AI don＇t think soYou really made an error
BI don＇t think soIt＇s really terrible
CI don＇t think soIt＇s not your fault
[答案]C
附：2
4―认犯严重错误
—___________________
A认确实犯错误
B认真糟糕
C认错
[答案]C
5―___________________
―I＇d like to have this film developed
AWhat＇s it？
BMay I help you？
CWhat do you want？
[答案]B
附：
5—___________________
—想洗部电影
A什事？
B帮？
C想什？
[答案]B
二词汇结构(题 2 分 30 分)
620 题：阅读面句子 三选项中选出填入空白处正确选项井答案序号写答题
纸
6She is very adaptive and soon adapted_________to the campus life
Awith
Bto
Cas
[答案]B
附：
6适应力强快适应校园生活
7All_________glitters(闪闪发光) is not gold
Athat
Bwhich
Cwhat
[答案]A
附：
7闪光金子
8This is the man_________last night
Awhom I saw him
Bwho I saw him
Cwhom I saw
[答案]C
附：
8昨晚见
9Wendy suggests that we_________tomorrow
Ashould go
Bshall go
Cwill go
[答案]A
附：
9温蒂建议明天3
10By the end of the yearthe sales plan for the next year_________
Awill be made
Bwill have been made
Chave been made
[答案]B
附：
10年底前制定年销售计划
11In high schoolI am equally comfortable_________as a member of a team and independently
Ato work
Bworking
Cwork
[答案]B
附：
11高中时作团队成员独立工作样感
12On hearing the news of_________the major exam againthe girl burst into tears
Aher having failed
Bshe failed
Cher being failed
[答案]A
附：
12听次高考格消息女孩泪流满面
13―Who should be responsible for the accident？
―The bossnot the workersThey just carried out the order_________
Aas are told
Bas told
Cas they told
[答案]B
附：
13―谁应该事负责？
—老板工吩咐做
14My leather shoes cost me_________the last pairs I bought
Athree times as
Bthree time as
Cthree times as much as
[答案]C
附：
14皮鞋价格买双三倍
15Without human resourcesno organization can_________the groundlet alone do business and make profits
Aget off
Bget up
Cget on
[答案]A
附：
15没力资源组织法起步更谈做生意盈利
16He＇s left nowbut productivity hasn＇t_________that much
Acarried on
Bcaught up
Cpicked up
[答案]C
附：4
16现走工作效率没提高少
17They_________all their computing workiethey arrange for some outside company to do the work
Aoutsource
Boutside
Coutsell
[答案]A
附：
17外包计算工作安排外部公司做工作
18The leader_________at creating opportunities to provide rewardsrecognition and thanks to his or her staff
Aexceeds
Bexcellent
Cexcels
[答案]C
附：
18领导擅长创造机会奖励认感谢员工
19You can＇t_________to sit back even though it might be tempting
Aafford
Bstand
Cbeat
[答案]A
附：
19坐毙—诱
20At a rough_________we will take another four weeks to finish this plan
Avalue
Bestimate
Caccount
[答案]B
附：
20粗略估计需四星期完成计划
三阅读理解(题 4 分 40 分)
2125 题：阅读列短文 ABC 三选项中选出正确答案答案序号写答题纸
Passage 1
The meaning ofcommunicationgoes a lot deeper than people often thinkCommunication is about
conceivingsendingreceivingand interpreting messages as well as confirming reception of these messagesA
failure at any point in this chain can result in ineffective communication
Ineffective communication can be disastrousThere is a famous story of a British Army Commander who sent
the messageSend reinforcementswe＇re going to advanceback to his Command Centerthrough along chain
of subordinatesWhen the message finally reached the Command Centerit hadmutatedto becomeSend three
and fourpencewe＇re going to a danceThe reinforcements never arrived
You can demonstrate this same principlealbeit on a less dramatic scaleby trying to play Chinese Whispers
with more than 20 peopleIt is highly unlikely the same message you started with will be the one you end with
In a businessthere are three main types of communication failureEach has its own indicative signs
·The first type is known as allocative failureThis occurs when a firm is not gathering enough intelligence
about its market or(most often) the information is not reaching the right pointsThe firm will not be allocating
resources in step with the shifts in demandIf demand is rising but the firm is suffering from allocative
communication failurethen stocks will fall and there will be under staffingIf the inverse happensthere will be
a surplus of stocks and over staffing
·The second type is executive failurewhere communication to trigger specific eventsactions is either late
lacking or in errorThe symptoms of this area general loss of direction in the company or departmentsa loss of
coordination and an increase in complaints from customers as things happen late or not at all5
·The final type is human failureThis occurs when the general culture of a business or the relationships between
particular individuals or departments do not foster effective communicationThis leads to alienated staffan
increase in staff turnoveran increase in absenteeism and general frustration among staffCreativityespecially
that which takes place across departmental boundariesis likely to suffer hugely as team synergy slips
附：
第 1 段
沟通含义通常想象深刻沟通关构思发送接收解释信息确认
信息接收链条中点失败导致效沟通
效沟通灾难性著名事位英国陆军指挥官发送信息派遣增援
前进回指挥中心通属链信息终达指挥中心已变异成送三四便士
跳舞援军迟迟没
您通尝试 20 起玩中国耳语展示样原规模戏剧化您开始
相信息太成您结束信息
企业中沟通失败分三种类型种指示标志
·第类称分配失败发生公司没收集足够市场情报(常见)信息没达正确
点公司会转变步分配资源果需求升公司出现分配沟通失败库存会降会
出现员足果相反会出现库存剩员剩
·第二类执行失败触发特定事件行动沟通迟缺乏错误方面症状公司部门普
遍失方失协调增加客户投诉事情发生太晚根没发生
·种失败发生企业般文化特定部门间关系促进效沟通
时会导致员工疏远员工流失率增加旷工率增加普遍挫败感创造力尤跨部门创造力
会着团队协效应滑受巨影响
21Confirming reception of the sent messages means
Athe messages are sent to right receivers
Bthe messages are correctly understood
Cthe messages are correctly understood by right receivers
[答案]C
附：
21确认收发送消息指
A消息发送正确接收者
B消息正确理解
C正确接收者正确理解消息
[答案]C
22In the famous British Army Commander story which step probably did NOT go wrong in the
communication chain？
AConceiving
BSending
CReceiving
[答案]A
附：
22著名英国陆军指挥官事中通信链中步没出错？
A怀孕
B发送
C接收
23What is Chinese whispers？
AWho whispers in Chinese
BA game to pass message around in a whisper
CChinese people who don＇t normally talk very loudly
[答案]B6
附：
23什汉语耳语？
A谁中文耳语
B耳语传递信息游戏
C时说话声中国
[答案]B
24Allocative failure does NOT happen when
Athe right information goes to the right place
Ba company gathers false information
Cthe correct information is not received by the right department or person
[答案]A
附：
24分配失败会发生
A正确信息正确方
B家公司收集虚假信息
C正确部门员没收正确信息
[答案]A
25According to the passagewhich of the following cases does NOT belong to human failure？
ADecreasing creativity across departments
BInadequate communication between departments
CIncreasing customer complaints
[答案]C
附：
25根文章列情况属障？
A降低跨部门创造力
B部门间沟通充分
C增加客户投诉
[答案]C
2630 题：请根短文容判断出语句否正确正确写T错误写F答案写答题
纸
Passage 2
In competitive marketsleaders are under increased pressure to maintain a positive work cultureA positive
work culture cultivates greater employee satisfaction greater employee satisfaction contributes to higher
performancehigher performance impacts improved client outcomesimproved client outcomes contribute to
service excellence
Positive work cultures are built overtime and need constant attentionSuch cultures are dependent on leadership
vision and values
An effective leader sets the tone for the teamencourages a positive workplace culture an disable to bring about
cultural change
Workplace culture is made up of the shared attitudesbeliefsbehaviorsvalues and expectations that influence
the way people work in the workplaceIt isthe way we do things around here
Some cultural aspects are understood by all and are obvious such as turning up for wok on timewhile others
maybeunwritten rulesthat are not so obvious for example how personal issues are resolved with work
colleagues
Many factors that influence whether a workplace has a positive outlook are within the control of people who
work in a workplaceThere are also factors out of their controlsuch as slumps in global prices or a change in
demand and supplyThe company canhowevercontrol how they respond to these factors
Those companies that do create positive workplace environments develop a reputation in their community as
beinggood to work for＇ and have a competitive edgeNot only are these companies more able to attract and
retain peoplethey tend to be more stable as they proactively deal with issues and adapt to change7
Teams work best when they are clear about what is expected of themThey are more able to deal with difficult
issues if they feel the values of the organization are supportive of them
For a workplace culture to be positivethe direction and actions of the business must be consistent with the core
values of the people in the workplaceThe people must trust each other and be able to openly express and
exchange ideas
Working through these steps will help with developing a positive business culture
附：
第 2 段
竞争激烈市场中领导者面着维持积极工作文化压力越越积极工作文化培养
更高员工满意度更高员工满意度助提高绩效更高绩效会改善客户成果改善客户成果
助提供卓越服务
积极工作文化加班建立需断关注种文化取决领导远见价值观
效领导者团队定基调鼓励积极工作场文化鼓励残疾带文化变革
工作场文化态度信念行价值观期组成态度信念行价
值观期会影响工作场工作方式里做事方式
文化方面众周知显易见例准时锅成文规
明显例事解决问题
影响工作场否具积极前景许素工作场工作员控制范围
法控制素例全球价格暴跌供需变化公司控制素反应
确实创造积极工作环境公司社区中建立适合工作声誉具竞争优势
公司仅更吸引留住员工积极动更稳定处理问题适应变化
团队清楚期时工作果觉组织价值观支持更
力处理困难问题
工作场文化变积极企业方行动必须工作场员核心价值观保持致
必须相互信够公开表达交流思想
完成步骤助发展积极商业文化
26A positive work culture will give workers more satisfaction
[答案]T
27Positive cultures have a lot to do with leadership vision and values
[答案]T
28The direction and actions for the business must differ from the core values of the employees in order for a
workplace culture to be positive
[答案]F
29In competitive marketsleaders are under more and more pressure to keep a positive work culture
[答案]T
30Positive work culture can be built in a short period of time
[答案]F
附：
26积极工作文化会工更满足感
[答案]T
27积极文化领导愿景价值观关系
[答案]T
28企业方行动必须员工核心价值观工作场文化变积极
[答案]F
29竞争激烈市场中领导者承受着越越压力保持积极工作文化
[答案]T
30积极工作文化短时间建立起
[答案]F
四写作( 20 分)8
31根求写作文解会议日程容根信息制定会议日程安排
The structure of a meeting agenda：
(1)Title of the meeting
(2)Time of the meeting
(3)Place of the meeting
(4)People who will attend the meeting
(5)Events in time sequence
附：
会议议程结构：
(1)会议名称
(2)会议时间
(3)会议点
(4)出席会议员
(5)时间序排列事件
Meeting Agenda
The First Participants Meeting of Expo(exposition) 2010ShanghaiChina
WednesdayOct202008 Day One
Sofitel Jin Jiang Oriental Hotel
Exhibitor
09：00 Arrivalregistrationpicking up meeting kits
09：40 Watching Expo image videofilm(10m)
10：05 Tea break(15m) (2F Entrance)
10：20 Report on the organizational structure and preparatory progress of Expo
12：00 Work lunch(buffet)
09：00 09：40 10：05 10：20 12：00
Sofitel JinJiang Oriental Hotel
Arrivalregistrationpicking up meeting kits Exhibitor Day One
The First Participants Meeting of Expo(exposition) 2010ShanghaiChina
Report on the organizational structure and preparatory progress of Expo
Tea break(15m) (2F Entrance) WednesdayOct202008
Watching Expo image videofilm(10m) Work lunch(buffet)
附：
09：00 09：40 10：05 10：20 12：00
晋江东方索菲特酒店
达注册领取会议包 参展商 第天
2010 年第次世博会(博览会)参会员会议海中国
世博会组织架构筹备进展情况报告
茶歇(15m) (2F Entrance) 星期三2008 年 10 月 20 日
世博影电影(10m) 工作午餐(助餐)9
附：
会议议程
2010 年第次世博会(博览会)参会员会议海中国
星期三2008 年 10 月 20 日 第天
锦江东方索菲特酒店
参展商
09：00 达登记领取会议包
09：40 观世博影视频电影(10m)
10：05 茶歇(15m) (2F 入口)
10：20 世博会组织架构筹备进展报告
12：00 工作午餐(助)

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