2018年7月1389国开电大本科《管理英语4》期末考试试题及答案

2018年7月1389国开电科理英语4期末考试试题答案
交际语(题2分10分)
15题：选择正确语句完成面话答案序号写答题纸
1―I think things have been a bit difficult for us the last couple of months
―__________We＇ve been working hard but still getting behind
AYou＇re right
BI＇m afraid
CI don＇t think so
[答案]A
2―How can you explain the latest situation
―_________I know it is all my fault
ASorry
BExcuse me
CI＇m afraid
[答案]A
3―Do you mind if I use vouchers to spend in a restaurant
―___________________
AYes please
BNot at allGoa head
CNo thank you
[答案]B
4―I＇m going to Beijing for a few days
―_________I wish I could go with you
AIt doesn＇t matter
BForget it
CI really envy you
[答案]C
5―The Auto Show in the City Stadium has been canceled
―Ohno___________________
AWhat a pity
BIt doesn＇t matter
CIt＇s not interesting at all
[答案]A
二词汇结构(题2分30分)
620题：阅读面句子 三选项中选出填入空白处正确选项答案序号写答题纸
6I would recommend that you_________on following through with projects
Aworked
Bwork
Cwould work
[答案]B
7The Human Resource Managing Department at Honda is given specific instructions_______employ the best possible workers
Ahow to
Bon what to
Con how to
[答案]C
8Creativity especially_________which takes place across departmental boundaries is likely to suffer hugely as team synergy slips
Athat
Bthose
C
[答案]A
9Companies are_________interested in your soft skills_________they are in your hard skills
Asothat
Basas
Cnotuntil
[答案]B
10The majority of these team challenges_________anywhere
Acan deliver
Bare delivered
Ccan be delivered
[答案]C
11The demands and requirements placed on the CEO of Sony are different from_________on the manager of your local Wendy＇s restaurant
Athese
Bthose
Cwhich
[答案]B
12Who was_________the meeting
Achairing
Bleading
Ccharging
[答案]A
13What you need to do is to keep things short and sweet just the
Aquestions
Btopics
Chighlights
[答案]C
14Supervisors should_________their employees in twoway communication so that understanding takes place
Aenable
Bengage
Cencourage
[答案]B
15Even the best continually seek ways to_________their skills
Asharp
Bsharpener
Csharpen
[答案]C
16Current opinion among politicians is that she is_________ stands for her principles
Aencourage
Bcourage
Ccourageous
[答案]C
17Good work_________good pay
Adeserves
Brequests
Cdeserts
[答案]A
18At a rough_________ we will take another four weeks to finish this plan
Avalue
Bestimate
Caccount
[答案]B
19To build the reservoir(水库) thousands of people have to be_________
Arelocated
Brepeated
Creopened
[答案]A
20We need_________communication skills：listen carefully think before you speak and manage conflicts diplomatically
Aoutstanding
Bplain
Cgeneral
[答案]A
三阅读理解(题4分40分)
2125题：阅读列短文ABC三选项中选出正确答案答案序号写答题纸
Passage 1
In 1916 a French coalmine director named Henri Fayol wrote a book entitled Administration Industrielle et Generale which set forth five distinct functions of managing that Fayol insisted were applicable in any industryIn the 1950＇s management textbooks began to incorporate some of a Fayol＇s ideas into their content and today management courses still use many of his ideas to teach management to business students
Planning
Planning involves deciding where to take a company and selecting steps to get thereIt first requires managers to be aware of challenges facing their businesses and then it requires managers to forecast future business and economic conditionsThey then formulate objectives to reach by certain deadlines and decide on steps to reach themThey reevaluate their plans as conditions change and make adjustments as necessary
Organizing
Managers organize by bringing together physical human and financial resources to achieve objectivesThey identify activities to be accomplished classify activities assign activities to groups or individuals create responsibilities and delegate authorityThey then coordinate everything so operations run smoothly
Leading
Leading requires managers to motivate employees to achieve business objectives and goalsIt requires the use of authority to achieve those ends as well as the ability to communicate effectivelyEffective leaders can influence their personnel to view situations from their perspectivesLeading also involves supervision of employees and their work
Controlling
Controlling involves measuring achievement against established objectives and goalsIt also requires managers to be able to identify sources of deviation from successful accomplishment and to provide a corrective course of actionManagers first establish objectives and goals then measure achievements identify anything that is keeping the company from achieving their objectives and goals and provide means of correction if necessary
Staffing
Without human resources no organization can get off the ground let alone do business and make profits Some distinct features of the staffing function are：
●It puts the right man in the right job
●It is an ongoing activity as employees keep leaving and joining the company they also retire from time to time leaving empty places in various positions
●Efficiency is a prime focus of this function as managing people is the toughest job there is everything must be accounted for leaves payments benefits medical allowancessocial security accounting and much more
21What is the main idea of this passage
ATo introduce some of the author＇s ideas about management
BTo introduce five distinct functions of managing proposed by Fayol
CTo promote the book entitled Administration Industrielle et Generale
[答案]B
22What are the influence of Fayol＇s book Administration Industrielle et Generale
AIt is of no influence at all for today
BIt is nearly forgotten by the world
CIt is still great effect on current management courses
[答案]C
23Which step of managing refers to bring staff together and tell them what to do
ALeading
BOrganizing
CStaffing
[答案]B
24Which item in Chinese below has not mentioned as things needed to take care for people management
A住房公积金
B医疗补贴
C请假
[答案]A
25In the step of_________ managers need to find out obstacles in the course of achieving company＇s objectives and goals
Acontrolling
Bleading
Cplanning
[答案]A
2630题：请根短文容判断出语句否正确正确写T错误写F答案写答题纸
Passage 2
In competitive markets leaders are under increased pressure to maintain a positive work cultureA positive work culture cultivates greater employee satisfaction greater employee satisfaction contributes to higher performance higher performance impacts improved client outcomes improved client outcomes contribute to service excellence
Positive work cultures are built overtime and need constant attentionSuch cultures are dependent on leadership vision and values
An effective leader sets the tone for the team encourages a positive workplace culture an disable to bring about cultural change
Workplace culture is made up of the shared attitudes beliefs behaviors values and expectations that influence the way people work in the workplaceIt isthe way we do things around here
Some cultural aspects are understood by all and are obvious such as turning up for wok on time while others maybeunwritten rulesthat are not so obvious for example how personal issues are resolved with work colleagues
Many factors that influence whether a workplace has a positive outlook are within the control of people who work in a workplaceThere are also factors out of their control such as slumps in global prices or a change in demand and supplyThe company can howevercontrol how they respond to these factors
Those companies that do create positive workplace environments develop a reputation in their community as beinggood to work for’ and have a competitive edgeNot only are these companies more able to attract and retain people they tend to be more stable as they proactively deal with issues and adapt to change
Teams work best when they are clear about what is expected of themThey are more able to deal with difficult issues if they feel the values of the organization are supportive of them
For a workplace culture to be positive the direction and actions of the business must be consistent with the core values of the people in the workplaceThe people must trust each other and be able to openly express and exchange ideas
Working through these steps will help with developing a positive business culture
26A positive work culture will give workers more satisfaction
[答案]T
27Positive cultures have a lot to do with leadership vision and values
[答案]T
28The direction and actions for the business must differ from the core values of the employees in order for a workplace culture to be positive
[答案]F
29In competitive markets leaders are under more and more pressure to keep a positive work culture
[答案]T
30Positive work culture can be built in a short period of time
[答案]F
四写作（ 20 分）
31根根信息求完成工作计划
Make an action plan based on the following hints of steps
A Identify wasteful usage
B Identify person(s) or department(s) with highest supply usage
C Perform audit( 审计审核) of supply costs for last 24 hours
D Perform audit of supply usage for last 24 hours
E Shop( 解聘辞退) suppliers
F Negotiate new supply rates
G Create standard supply list and utilization controls
H Evaluate supplier agreements





Objective
Priority
Action Steps
Jack Brown
September 15
Completed
Reduce
Office
Supply
costs by
10 by the
end of the
4th
quarter
(1)

Mike Jones
September 15
Completed
(2)

Mike Jones
October 1
Completed
(3)

JackMike
October 30
Completed
(4)

Jack
November 15
In Process
(5)

Jack
November 15
In Process
(6)

Jack
December 15
In Process
(7)

JackMike
Mike
January 15
Not started
(8)

Jack Brown
September 15
Completed
参考答案：
Objective
Priority
Action Steps
Jack Brown
September 15
Completed
Reduce
Office
Supply
costs by
10 by the
end of the
4th
quarter
(1)
C
Mike Jones
September 15
Completed
(2)
D
Mike Jones
October 1
Completed
(3)
B
JackMike
October 30
Completed
(4)
A
Jack
November 15
In Process
(5)
H
Jack
November 15
In Process
(6)
E
Jack
December 15
In Process
(7)
F
JackMike
Mike
January 15
Not started
(8)
G
Jack Brown
September 15
Completed










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