2024春期国开电大《管理英语4》在线形考单元自测2试题及答案


    2024春期国开电理英语4线形考单元测2试题答案

    选择填空
    [题目]―If you can't say what you've come to say at the meetingwhat's the point?
    ―_________but I think you might need to change your approach somewhat
    [答案]I can see that
    [题目]―Will you go on a picnic with us tomorrow?
    ―_________________
    [答案]I'm afraid I have no idea
    [题目]―_________identify the problems that have been occurring?
    ―Wellas you knowthe problems we had with Gary caused a lot of friction among the team
    [答案]Are you able to
    [题目]―How can you explain the latest situation?
    ―_________I know it is all my fault
    [答案]Sorry
    [题目]―How did your meeting go yesterday?
    ―_________actuallyit was really frustrating
    [答案]Not so good
    [题目]Effective leaders distill complex thoughts and strategies into simplememorable terms______colleagues and customers can grasp and act upon
    [答案]that
    [题目]Every time I tried to say somethinghe would_________to something else
    [答案]move on
    [题目]He's left nowbut productivity hasn't_________that much
    [答案]picked up
    [题目]I think the primary_________factor is there's been so much absence lately
    [答案]contributing

    [题目]If demand is rising but the firm_________from  communication failurethen stocks will fall and there will be under staffing
    [答案]is suffering
    [题目]In today's environment_________people are often burned outit's important for employees to have a personal connection with you and the work you believe in
    [答案]where
    [题目]What you need to do is to keep things short and sweetjust the_________
    [答案]highlights
    [题目]When the message finally reached the Command Centerit_________mutated to becomeSend three and fourpencewe're going to a dance
    [答案]had
    [题目]Who was_________the meeting?
    [答案]chairing
    二完型填空
    操作提示:通拉选项框选择正确词汇
    WHAT WE HAVE HERE:A FAILURE TO COMMUNICATE
    It is the {1}thingThere are more ways than ever to communicate with peopleyet it sometimes seems like it is more difficult to connectand stay {2}with anyone
    Should you{3}off an email? Tap out a text? Post a private message on Facebook? Write on their Facebook wall? Skypepokeping or conjure them up on a digital tin can phone?
    And once you reach someoneyou wonder:Is he paying attention? How do you know?Even with the technoease of{4}communication devicesconversations can still be troublesomeQuestions are asked and answered{5} of orderInstructions and directions go halfreadMeetings are botchedFeelings are hurt
    1[答案]weirdest
    2[答案]connected
    3[答案]shoot

    4[答案]countless
    5[答案]out
    二阅读理解:根文章容判断正误
    HABITS OF HIGHLY EFFECTIVE COMMUNICATORS
    It's no secret that good leaders are also good communicatorsIndeedcommunication and leadership are inextricably tiedHow can you galvanizeinspire or guide others if you don't communicate in a clearcredible and authentic way? Here are 5 essential communication practices of effective leaders:
    1Mind the saydo gapTrust is the bedrock of effective leadership – your behavior is your single greatest mode of communicationand it must be congruent with what you sayIf your actions don't align with your wordsyou are storing up trouble for the future
    2Make the complex simpleEffective leaders distill complex thoughts and strategies into simplememorable terms that colleagues and customers can grasp and act uponThe most important thing is to clarify what you want to saylook out for technical jargon and avoid business speakwhich add complexitySay what you mean in as few words as possible
    3Find your own voiceUse language that's distinctly your ownlet your values come through in your communicationCorrect use of language and grammar are importantof coursebut don't become overly fixated on eloquence for eloquence's sakeconcentrate on being distinct and realPeople want realpeople respect realpeople follow real
    4Be visible Visibility is about letting your key stakeholders get a feel for who you are and what you care aboutDon't hide behind a computer and only interact with people electronicallysee them face to face and voice to voiceand interact with them in a realsubstantial wayIn today's environmentwhere people are often burned outit's important for employees to have a personal connection with you and the work you believe inShow the people that work for you that you're engaged and that you care about them and their work
    5Listen with your eyes as well as your earsEffective communication is a twoway processand good leaders know how to ask good questionsand then listen with both their eyes and their earsBecause you are in a position of authorityothers may be reluctant to express their real opinions to you directlyYou won't always get direct feedback

    so you need to also be able to read between the lines and look for the nonverbal cues
    操作提示:正确选T错误选F
    1Communication and leadership don't always go hand in hand[[答案]F]
    2The saydo gap happens when people misunderstand their leader's intention[[答案]F]
    3Using technical jargon makes a leader convincing[[答案]F]
    4Communicating sincerely is always the best[[答案]T]
    5Observation is as important as communication when you want to know what people really think[[答案]T]
    二阅读理解:根文章容完成选择题
    COMMUNICATION FAILURE
    The meaning of communication goes a lot deeper than people often thinkCommunication is about conceivingsendingreceivingand interpreting messages as well as confirming reception of these messagesA failure at any point in this chain can result in ineffective communication
    Ineffective communication can be disastrousThere is a famous story of a British Army Commander who sent the message Send reinforcementswe're going to advanceback to his Command Centerthrough a long chain of subordinatesWhen the message finally reached the Command Centerit had mutated to becomeSend three and fourpencewe're going to a danceThe reinforcements never arrived
    You can demonstrate this same principlealbeit on a less dramatic scaleby trying to play Chinese Whispers with more than 20 peopleIt is highly unlikely the same message you started with will be the one you end with
    In a businessthere are three main types of communication failureEach has its own indicative signs
    The first type is known as allocative failureThis occurs when a firm is not gathering enough intelligence about its market or (most often)the information is not reaching the right pointsThe firm will not be allocating resources in step with the shifts in demandIf demand is rising but the firm is su

    ffering from allocative communication failurethen stocks will fall and there will be under staffingIf the inverse happensthere will be a surplus of stocks and over staffing
    The second type is executive failurewhere communication to trigger specific eventsactions is either latelacking or in errorThe symptoms of this are a general loss of direction in the company or departmentsa loss of coordination and an increase in complaints from customers as things happen late or not at all
    The final type is human failureThis occurs when the general culture of a business or the relationships between particular individuals or departments do not foster effective communicationThis leads to alienated staffan increase in staff turnoveran increase in absenteeism and general frustration among staffCreativityespecially that which takes place across departmental boundariesis likely to suffer hugely as team synergy slips
    操作提示:通题目拉选项框选择正确答案
    1Confirming reception of the sent messages means________
    Athe messages are sent to right receivers
    Bthe messages are correctly understood
    [答案]Cthe messages are correctly understood by right receivers
    2In the famous British Army Commander storywhich step probably did NOT go wrong in the communication chain?
    [答案]AConceiving
    BSending
    CReceiving
    3What is Chinese whispers?
    AWho whispers in Chinese
    [答案]BA game to pass message around in a whisper
    CChinese people who don't normally talk very loudly
    4Allocative failure does NOT happen when________
    [答案]Athe right information goes to the right place

    Ba company gathers false information
    Cthe correct information is not received by the right department or person
    5According to the passagewhich of the following cases does NOT belong to human failure?
    ADecreasing creativity across departments
    BInadequate communication between departments
    [答案]CIncreasing customer complaints


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