3938国开电专科理英语2期末考试第三题阅读理解选择题库
[珍藏版]
说明：更新2021年7月试题根试题首字母音序查找试题答案
[试题]Angry customers tend to aim their dissatisfaction and complaints at staff members If this happens to youyou should remember that they are actually expressing their dissatisfaction about the company and not about you as an individual But if you wish to be successful in any businessthen you have to learn how to handle angry customers Listed below area few guidelines to help you develop your own personal strategy for dealing with angry customers：
Never argue back You must stay calm and aim to satisfy the customer even in the most difficult situations It is only by agreeing with their viewpoint and suggesting a possible solution that you will resolve the situation and send the customer away happy
Use your ears more than your mouth Make sure you listen more than you speak By listening carefullyyou will be able to understand why the customer is complainingso that satisfactory steps can be taken
Show that you care：Use every opportunity to express your apology and understanding You have to show that you will do everything within your power to try and resolve the situation This exhibition of your concern will win the customer over There will be a significant change in their behaviour
Control your anger and be patient Learn to relax and calm yourself Having patience with your customers and with yourself will go along way in winning over hostile customers
The above guidelines are very useful in every situation in life and you can successfully tackle hostile circumstances by following them If you follow the above tipsyou are on your way to succeeding in your career
附翻译：
[试题]愤怒顾客会满抱怨象指工作员果种情况发生身应该记住实际表达公司满满果您想业务中取成功您必须学处理愤怒客户面列出指导方针帮助您制定应愤怒客户策略：
永远反驳困难情况您必须保持冷静努力客户满意意观点提出解决方案您解决问题客户高兴离开
耳朵嘴巴确保听说通仔细聆听您够理解客户抱怨原采取满意措施
表达关心：利切机会表达歉意理解必须表明会尝试解决问题您关心展览赢客户青睐行发生重变化
控制愤怒保持耐心学会放松静您客户您保持耐心助赢敌客户
述指导方针生活中种情况非常您通遵循成功应恶劣环境果您遵循提示您事业成功道路
21 At whom do angry customers tend to aim their dissatisfaction and complaints
[答案]Staff members
22When a customer shouts rudely at youyou should_______
[答案]keep calm and listen carefully to the customer
23The underlined sentenceUse your ears more than your mouthmeans_______
[答案]You should listen more than you speak
24When dealing with an angry customerwhich is NOT the right attitude
[答案]Be am used
25 Which of the following statements is true according to the passage
[答案]You should relax yourself and try to understand the angry customers
附翻译：
21愤怒顾客会满投诉针谁？
[答案]工作员
22顾客粗鲁骂时应该_______
[答案]保持冷静认真听取客户意见
23划线句子耳朵嘴意思_______
[答案]应该听说
24面愤怒客户什态度正确？
[答案]
25根文章列项陈述正确？
[答案]应该放松试着理解愤怒顾客
[试题]Angry customers tend to aim their dissatisfaction and complaints at staff members If this happens to you you should remember that they are actually expressing their dissatisfaction about the company and not about you as an individual But if you wish to be successful in any business then you have to learn how to handle angry customers Listed below are a few guidelines to help you develop your own personal strategy for dealing with angry customers：
Never argue back You must stay calm and aim to satisfy the customer even in the most difficult situations It is only by agreeing with their view point and suggesting a possible solution that you will resolve the situation and send the customer away happy
Use your ears more than your mouth Make sure you listen more than you speak By listening carefully you will be able to understand why the customer is complaining so that satisfactory steps can be taken
Show that you care：Use every opportunity to express your apology and understanding You have to show that you will do everything within your power to try and resolve the situation This exhibition of your concern will win the customer over There will be a significant change in their behaviour
Control your anger and be patient Learn to relax and calm yourself Having patience with your customers and with yourself will go a long way in winning over hostile customers
The above guidelines are very useful in every situation in life and you can successfully tackle hostile circumstances by following them If you follow the above tips you are on your way to succeeding in your career
附翻译：
[试题]愤怒顾客会满抱怨象指工作员果种情况发生您身您应该记住实际表达公司满您满果您希业务中取成功您必须学处理愤怒客户面列出指导方针帮助您制定应愤怒客户策略：
永远反驳困难情况您必须保持冷静努力客户满意意观点提出解决方案您解决问题客户满意
耳朵嘴巴确保听说通仔细聆听您够解客户抱怨原采取满意措施
表达关心：利切机会表达歉意理解必须表明会尝试解决问题您关心展览赢客户青睐行发生重变化
控制愤怒保持耐心学会放松静您客户您保持耐心赢敌客户方面帮助
述指导方针生活中种情况非常您通遵循成功应恶劣环境果您遵循述提示您事业取成功
1 At whom do angry customers tend to aim their dissatisfaction and complaints？
[答案]staff members
2 When a customer shouts rudely at you you should_______
[答案]keep calm and listen carefully to the customer
3 The underlined sentence Use your ears more than your mouth means_______
[答案]You should listen more than you speak
4 When dealing with an angry customer which is NOT the right attitude？
[答案]Be amused
5 Which of the following statements is true according to the passage？
[答案]You should relax yourself and try to understand the angry customers
附翻译：
1愤怒客户会满抱怨象指谁？
[答案]工作员
2客户粗鲁喊时应该_______
[答案]保持冷静认真听取客户意见
3划线句子耳朵嘴表示_______
[答案]应该听说
4愤怒客户交道时种态度正确？
[答案]逗乐
5根文中说法列说法正确？
[答案]应该放松试着理解愤怒顾客
[试题]If you take the following steps you can make a satisfactory annual report And your boss and other supporters will be impressed
DEFINING YOUR ACCOMPLISHMENTS What difference did you make？What has changed in your community or field because of your work over the past year？Take all of your activities over the last 12 months and divide them into three to five major accomplishments
LESS IS MORE：BE SELECTIVE If you include everything the annual report becomes cluttered with information You should think about what you want to focus on and then select statistics to represent that and highlight key achievements with photos or case studies etc
ADDING VISUALS AND CHARTS：Visuals and charts can reduce the need for texts and details And they will make the report more attractive It’s great if you produce a fullcolor publication with lots of nice photography Of course it will depend on your resources
A STRONG CALL TO ACTION：A strong call to action at the end of your report will impress the readers deeply Make it clear what you’d like your readers to do once they’ve read it
附翻译：
[试题]果您采取步骤您做出令满意年度报告老板支持者会印象深刻
定义成做什改变？年里工作社区领域带什变化？12月活动分成三五成
少：选择性果您容包括年度报告会变杂乱章您应该考虑您想关注重点然选择统计数代表通片案例研究等突出关键成
添加视觉图表：视觉图表减少文细节需求报告更具吸引力果您制作包含量精美片全彩出版物太然取决资源
强烈行动呼吁：报告结尾处强烈行动呼吁会读者留深刻印象明确说明您希读者阅读做什
1 Do you have to gather all the information since you entered the company before writing the annual report？
[答案]No
2 Is it reasonable to include everything of the company in order to make the annual report informative？
[答案]No
3 What does the underlined phrase Less is more mean？
[答案]Using fewer words making fewer parts and so on is simpler and more efficient than the opposite
4 Which is NOT TURE for the functions of the visuals and charts？
[答案]They can make the report harder to be understood
5 How many steps should you take to make your report impressive？
[答案]Four
附翻译：
1写年报前否需收集进入公司信息？
[答案]没
2年报信息量公司切包括进否合理？
[答案]没
3划线Less is more什意思？
[答案]更少词做更少部分等等相反更简单更效
4视觉图表功TURE？
[答案]报告更难理解
5应该采取少步骤报告令印象深刻？
[答案]四
[试题]Mary began playing the violin when she was only six Her father came across a really old instrument at his aunt’s house and he brought it back home with him Mary loved it and immediately tried to play it After a few months she began to have lessons She got on very well with the violin When she was about eleven she really needed a better violin One day she took part in a concert and a man went up to her parents and talked to them about her He said that she had real talent and pointed out that she needed a better violin When he found out that they couldn’t afford one he offered to buy one for her Later when she was about 16 she set up her own group She named it after the man who gave her the violinshe called it the Erio Sound
附翻译：
[试题]玛丽六岁开始拉提琴父亲姨妈家偶然发现件非常古老乐器带回家玛丽喜欢立尝试播放月开始课提琴相处约十岁时候真需更提琴天参加场音乐会男走父母面前谈起说真正天赋指出需更提琴发现买起时提出买约 16 岁时成立组提琴名字命名——称埃里奥声
1 Mary’s father _________
[答案]got the violin from his aunt
附翻译：
1玛丽父亲姑妈里提琴
2 Mary began to need a better violin when she was about_________
[答案]11
附翻译：
2玛丽11岁左右开始需更提琴
3 The man at the concert told Mary’s parents that_________
[答案]she had real talent
附翻译：
3音乐会男告诉玛丽父母天赋
4 Mary_________ when she was 16
[答案]set up her own group
附翻译：
4Mary成立组16岁时候
5 Eric Sound was the name of_________
[答案]Mary’s music group
附翻译：
5Eric SoundMary乐队名字
[试题]PPHC and Goose neck are two organizations that do similar community work Each has hired a new staff member to make contact with and provide services to new parents
Elaine has accepted a job with PP HC She has a degree in psychology but has never done this type of work before On her first dayafter showing her to her desk and introducing her to colleaguesthe director gives her a town map and a list of the names of the families she will be responsible forand wishes her luck After lunchElaine sets out to contact the familiesworried about what she＇ll door say when she meets them
Mark has a degree similar to Elaine＇sand has just been hired by Goose neck On his first dayhe learns that his job will consist of training for the next week Mark spends two days going on family visits with experienced staff membersand discusses with them what they did and why He roleplays some situations with other staff membersand gets some direct instruction from them By the following weekwhen he＇s on his ownhe feel she has a pretty good idea of what he needs to doand how to go about it And＇ he knows that his training will continue
Which situation would you rather be inbeing thrown into the thick of things with no training or being trained to prepare for the work you＇re going to do
附翻译：
[试题]PPHC鹅颈两做类似社区工作组织聘请名新工作员新父母联系提供服务
伊莱恩接受PPHC工作拥心理学学位前未做类工作第天导演带办公桌前介绍事张城镇图负责家庭名单祝运午饭伊莱恩开始联系家担心见时会说什
马克学历伊莱恩差刚鹅颈聘第天知工作包括周培训马克花两天时间验丰富员工进行家庭探访讨做什什工作员角色扮演情况里直接指导接周独时觉需做什做解知道训练继续
宁愿处种情况没培训情况扔进厚厚事情中培训做工作做准备？
21 What are PPHC and Goose neck
[答案]They are two organizations that do similar community work
22 Which degree does Elaine have
[答案]Psychology degree
23 Which of the following statements is TRUE according to the passage
[答案]Mark has a clear idea of his job after the training
24 How is Mark trained to be prepared for his work
[答案]Mark spends two days on family visits with experienced staff members and discuss with them
25 What is the main idea of the passage
[答案]Elaine＇ s and Mark＇s work experience
附翻译：
21什PPHC鹅颈？
[答案]两做类似社区工作组织
22伊莱恩拥学位？
[答案]心理学学位
23根文章列项陈述正确？
[回答]马克培训工作清晰认识
24训练马克工作做准备？
[答案]马克花两天时间验工作员进行家庭访问讨
25篇文章思想什？
[答案]伊莱恩马克工作历
[试题]PPHC and Goose neck are two organizations that do similar community work Each has hired a new staff member to make contact with and provide services to new parents
Elaine has accepted a job with PP HC She has a degree in psychology but has never done this type of work before On her first dayafter showing her to her desk and intro due ing her to colleaguesthe director gives her a town map and a list of the names of the families she will be responsible forand wishes her luck After lunchElaine sets out to contact the familiesworried about what she＇ll door say when she meets them
Mark has a degree similar to Elaine＇sand has just been hired by Goose neck On his first dayhe learns that his job will consist of training for the next week Mark spends two days going on family visits with experienced staff membersand discusses with them what they did and why He roleplays some situations with other staff membersand gets some direct instruction from them By the following weekwhen he＇s on his ownhe feel she has a pretty good idea of what he needs to doand how to go about it And he knows that his training will continue
Which situation would you rather be inbeing thrown into the thick of things with no training or being trained to prepare for the work you＇re going to do
附翻译：
[试题] PPHC鹅颈两做类似社区工作组织聘请名新工作员新父母联系提供服务
伊莱恩接受PPHC工作拥心理学学位前未做类工作第天导演带办公桌前介绍事张城镇图负责家庭名单祝运午饭伊莱恩开始联系家担心见时会说什
马克学历伊莱恩差刚鹅颈聘第天知工作包括周培训马克花两天时间验丰富员工进行家庭探访讨做什什工作员角色扮演情况里直接指导接周独时觉需做什做解知道训练继续
宁愿处种情况没培训情况扔进厚厚事情中培训做工作做准备？
21 What are PPHC and Goose neck
[答案]They are two organizations that do similar community work
22 Which degree does Elaine have
[答案]Psychology degree
23 Which of the following statements is TRUE according to the passage
[答案]Mark has a clear idea of his job after the training
24 How is Mark trained to be prepared for his work
[答案]Both A and B
25 What is the main idea of the passage
[答案]The importance of training
附翻译：
21什PPHC鹅颈？
[答案]两做类似社区工作组织
22伊莱恩拥学位？
[答案]心理学学位
23根文章列项陈述正确？
[回答]马克培训工作清晰认识
24训练马克工作做准备？
[答案]AB
25篇文章思想什？
[答案]培训重性
[试题]PPHC and Goose neck are two organizations that do similar community work Each has hired a new staff member to make contact with and provide services to new parents
Elaine has accepted a job with PPHC She has a degree in psychology but has never done this type of work before On her first day after showing her to her desk and introducing her to colleagues the director gives her a town map and a list of the names of the families she will be responsible for and wishes her luck After lunch Elaine sets out to contact the families worried about what she’ll do or say when she meets them
Mark has a degree similar to Elaine’s and has just been hired by Goose neck On his first day he learns that his job will consist of training for the next week Mark spends two days going on family visits with experienced staff members and discusses with them what they did and why He roleplays some situations with other staff members and gets some direct instruction from them By the following week when he’s on his own he feels he has a pretty good idea of what he needs to do and how to go about it And he knows that his training will continue
Which situation would you rather be in being thrown into the thick of things with no training or being trained to prepare for the work you’re going to do？
附翻译：
[试题]PPHC鹅颈两做类似社区工作组织聘请名新工作员新父母联系提供服务
伊莱恩接受PPHC工作拥心理学学位前未做类工作第天导演带办公桌前介绍事张城镇图负责家庭名单祝运午饭伊莱恩开始联系家担心见时会说什
马克学历伊莱恩差刚鹅颈聘第天知工作包括周培训马克花两天时间验丰富员工进行家庭探访讨做什什工作员角色扮演情况里直接指导接周独时觉需做什做解知道训练继续
宁愿处种情况没培训情况扔进厚厚事情中培训做工作做准备？
1 What are PPHC and Goose neck？
[答案]They are two organizations that do similar community work
2 Which degree does Elaine have？
[答案]Psychology degree
3 Which of the following statements is TRUE according to the passage？
[答案]Mark has a clear idea of his job after the training
4 How is Mark trained to be prepared for his work？
[答案]Both A and B
5 What is the main idea of the passage？
[答案]The importance of training
附翻译：
1什PPHC鹅颈？
[答案]两做类似社区工作组织
2Elaine拥什学位？
[答案]心理学学位
3根文中说法列说法正确？
[回答]马克培训工作清晰认识
4Mark训练工作做准备？
[答案]AB
5文章思想什？
[答案]培训重性
[试题]Questionnaires can be a simple way to get to know your audience’s opinions Though it is easy to write a questionnaire you need a lot of skill and experience to write a good one Luckily good design skills can be learned in a short time
KEEP YOUR QUESTIONNAIRE SIMPLE AND VISUALLY ATTRACTIVE
Keep your questionnaire short and simple A short and simple questionnaire is more likely to be completed and returned It is also important to make your questionnaire as attractive as possible You should keep the following design elements in mind：
TEXT：Choose a font style that is easy to read and make sure the font size is large enough for your respondents to read
PARAGRAPHS：Long paragraphs can be daunting for readers so try to keep your blocks of text to a handful of lines
WHITE SPACE：Ensure that there is space between questions and sections and don’t make margins too small
KEEP QUESTIONS BRIEF AND EASY TO UNDERSTAND
brief and direct with your questions Do not use any unnecessary words and phrases Brief questions that use simple language are easy to read and understand so the participants won’t find it difficult to fill in the questionnaire
MAKE SURE QUESTIONS ARE IN THE RIGHT ORDER
You should start your questionnaire with general questions and then move to specific ones Try to avoid jumping back and forth between general and specific questions
USE OPENENDED QUESTIONS PROPERLY
Openended questions mean respondents can answer freely using their own words They can provide more detailed information but they take more time and effort to answer and can be more difficult to analyze You should not use too many openended questions in one questionnaire
In a word taking the time to develop a welldesigned and participantfriendly questionnaire will give you useful data that can help you make the right decisions
附翻译：
[试题]问卷解听众意见种简单方法然写份问卷容易需技巧验写出份问卷幸运短时间学会良设计技
保持您问卷简单具视觉吸引力
保持您问卷简短简单份简短问卷更完成返回您问卷具吸引力重您应该牢记设计元素：
文：选择种易阅读字体样式确保字体足您受访者阅读
段落：长段落会读者生畏请量文块控制行
空白：确保问题部分间空间页边距太
保持问题简短易懂
简短直接回答您问题必单词短语简单语言简短问题易阅读理解参者会觉填写问卷困难
确保问题序正确
您应该般问题开始您问卷调查然转具体问题量避免般问题具体问题间回跳跃
正确开放式问题
开放式问题意味着受访者话回答提供更详细信息需更时间精力回答更难分析您应该份问卷中太开放式问题
总花时间制定份精心设计参者友问卷您提供数帮助您做出正确决定
1 The questionnaire contains following elements except？
[答案]Address
附翻译：
1问卷包含容？
[答案]址
2 In order to keep your questionnaire visually attractive you should______
[答案]Leave enough space between questions and sections
附翻译：
2您问卷具视觉吸引力您应该______
[答案]问题部分间留出足够空间
3 You should start your questionnaire with _______ questions and then move to _______ ones
[答案]general specific
附翻译：
3您应该般性问题开始您问卷调查然转具体问题
4 What could be the best title for this passage？
[答案]Designing an Effective Questionnaire
附翻译：
4篇文章标题什？
[答案]设计效问卷
5 Which of the following statements is NOT correct？
[答案]Openended questions cannot provide more detailed information so you’d better not use too many openended questions in one questionnaire
附翻译：
5列说法正确？
[回答]开放式问题法提供更详细信息您份问卷中开放式问题
[试题]Stress around interviews is often influenced by our assumptions we make to ourselves about the process Countering anxietyprovoking thoughts can help to lower levels of anxiety I just messed up that answerand there＇s no hopeOne poor answer normally does not knock a candidate out of consideration An interview is like a testgetting an85 or 90 might be good enough to get the job
Visualizing success can improve performance and help ease anxiety Always try imagining positive interactions with your interviewerparticularly in the hours just before your interview
To some extentrelaxation techniquessuch as progressive muscle relaxation or breathing exercisescan manage anxiety If your anxiety around interview is excessiveyou might consider seeing a doctor to develop effective countermeasures
附翻译：
[试题]面试压力通常受程假设影响抗引发焦虑想法助降低焦虑水搞砸答案没希 糟糕答案通常会候选失考虑面试场考试8590份工作
视化成功提高绩效助缓解焦虑始终尝试想象面试官积极互动尤面试前时
某种程度放松技巧渐进式肌肉放松呼吸练控制焦虑果面试焦虑度考虑医生制定效应措施
21_______often influences the stress around interviews according to the passage
[答案]Anxietyprovoking thoughts
附翻译：
21根文章焦虑引发想法会影响面试时压力
22Does one poor answer in an interview influence a candidate to _______get a job
[答案]No
附翻译：
22面试中糟糕答案否会影响应聘者拒绝工作？
23Imagining success help a candidate to_______levels of anxiety
[答案]lower
附翻译：
23想象成功助候选降低焦虑水？
24How can we reduce our stress around interviews
[答案]Breathe deeply
附翻译：
24减轻面试压力？
[答案]深呼吸
25 When should we go to see a doctor according the author
[答案]When we have too much stress around interview
附翻译：
25根作者说法应该什时候医生？
[答案]面试中压力太时
[试题]Stress around interviews is often influenced by our assumptions we make to ourselves about the process Countering anxietyprovoking thoughts can help to lower levels of anxiety I just messed up that answer and there’s no hope One poor answer normally does not knock a candidate out of consideration An interview is like a test getting an 85 or 90 might be good enough to get the job
Visualizing success can improve performance and help ease anxiety Always try imagining positive interactions with your interviewer particularly in the hours just before your interview
To some extent relaxation techniques such as progressive muscle relaxation or breathing exercises can manage anxiety If your anxiety around interview is excessive you might consider seeing a doctor to develop effective countermeasures
附翻译：
[试题]面试压力通常受程假设影响抗引发焦虑想法助降低焦虑水搞砸答案没希糟糕答案通常会候选排考虑范围外面试测试8590足份工作
视化成功提高绩效助缓解焦虑始终尝试想象面试官积极互动尤面试前时
某种程度放松技巧渐进式肌肉放松呼吸练控制焦虑果您面试焦虑度您会考虑医生制定效应措施
1 What often influences the stress around interviews according to the passage？
[答案]Anxietyprovoking thoughts
2 Does one poor answer in an interview influence a candidate to get a job？
[答案]No
3 Can imagining success help a candidate to lower levels of anxiety？
[答案]Yes
4 How can we reduce our stress around interviews？
[答案]Breathe deeply
5 When should we go to see a doctor according the author？
[答案]When we have too much stress around interview
附翻译：
1根文章影响面试压力素什？
[答案]发深省想法
2面试中答案会影响求职者业？
[答案]没
3想象成功帮助候选降低焦虑水？
[回答]
4减轻面试压力？
[答案]深呼吸
5作者说什时候医生？
[答案]面试中压力太时
[试题]Successful and memorable events don＇t just happenOrganizing and holding an event takes planning Whether it＇s an anniversarya sporting event or a retirement partyand no matter how much time you haveyour event＇s success is in the details
There are some suggestions for you to hold a successful event Decide upon your target audience The first thing is you should know who your target audience is From this all the other decisions will fall into place in terms of formatcontentpriceslocation etc
Make a list of details When you hold an eventyou need to consider everythingfrom program contentlightingfood servingtransportation to parking and safety Making a list will ensure you don＇t overlook things
Have a clear purpose When you plan an eventyou should clearly define its purposebecause the following decision should support it
Do not clash Check the calendar Don＇t clash with holidays or popular vacation times
Know your limitations You should be aware of your weakness such as budget or time If you decide to hold an event in a week＇s timeplan for a more familiar affair If it＇s a big eventprepare several months ahead If the budget is smallyou may have to a lot of doityourself work
附翻译：
[试题]成功难忘活动发生组织举办活动需计划周年纪念体育赛事退休派您少时间您活动成功细节
建议帮助您举办场成功活动决定目标受众首先您应该知道您目标受众谁决定格式容价格位置等方面落实位
列出详细信息举办活动时需考虑切节目容灯光食物供应交通停车安全列出清单确保您会忽略事情
明确目计划活动时应该清楚定义目面决定应该支持
突检查日历假期受欢迎假期时间发生突
解您局限性您应该意识弱点例预算时间果您决定周举办活动请计划更熟悉活动果事提前月做准备果预算做动手工作
21 Which of the following statement is NOT true according to the passage
[答案]Know the limitation means you should know the audience＇s limitation
22 Which is not the factor of holding a successful event
[答案]A invitation
23According to the passagewhat is the key factor to make your event successful
[答案]Details
24What is the main idea of this passage
[答案]How to plan successful events
25 What is the purpose of making list of details
[答案]Make sure not overlook things
附翻译：
21根文中说法列项陈述正确？
[答案]知道限制意味着应该知道受众限制
22项举办成功素？
[答案]邀请
23根文章您活动成功关键素什？
[答案]详情
24段话思想什？
[答案]策划成功活动
25制作清单目什？
[答案]确保忽视事情
[试题]Successful and memorable events don＇t just happen Organizing and holding an event takes planning Whether it’s an anniversary a sporting event or a retirement party and no matter how much time you have your event’s success is in the details
There are some suggestions for you to hold a successful event Decide upon your target audience The first thing is you should know who your target audience is From this all the other decisions will fall into place in terms of format content prices location etc
Make a list of details When you hold an event you need to consider everything from program content lighting food serving transportation to parking and safety Making a list will ensure you don’t overlook things
Have a clear purpose When you plan an event you should clearly define its purpose because the following decision should support it
Do not clash Check the calendar Don’t clash with holidays or popular vacation times
Know your limitations You should be aware of your weakness such as budget or time If you decide to hold an event in a week’s time plan for a more familiar affair If it’s a big event prepare several months ahead If the budget is small you may have to a lot of doityourself work
附翻译：
[试题]成功令难忘事件发生组织举办活动需计划周年纪念日体育赛事退休派您少时间您活动成功细节
建议帮助您举办场成功活动决定目标受众首先您应该知道您目标受众谁决定格式容价格位置等方面落实位
列出详细信息您举办活动时您需考虑切节目容灯光食物供应交通停车安全列出清单确保您会忽略事情
明确目计划事件时应该明确定义目面决定应该支持
突检查日历假期受欢迎假期时间发生突
解您局限性您应该意识弱点例预算时间果您决定周举办活动请计划更熟悉活动果型活动请提前月做准备果预算需做动手工作
1 Which of the following statement is NOT true according to the passage？
[答案]Know the limitation means you should know the audience’s limitation
2 Which is not the factor of holding a successful event？
[答案]A invitation
3 According to the passage what is the key factor to make your event successful？
[答案]Details
4 What is the best title for this passage？
[答案]How to plan successful events
5 What is the purpose of making list of details？
[答案]Make sure not overlook things
附翻译：
1根文中说法列说法正确？
[答案]知道限制意味着应该知道受众限制
2举办成功素？
[答案]邀请
3根文章您活动成功关键素什？
[答案]详情
4段话标题什？
[答案]策划成功活动
5制作清单目什？
[答案]确保忽视事情
[试题]The houses we live in are very important They keep us from being cold in the winter and hot in the summer In the winter they keep out the snow They also keep out the wind Even if it is blowing outsidewe are nice and warm inside In the summerhouses keep the hot sun from us When it rainsthey keep us from getting wet
Houses are also places where we can feel safe People can＇t get at us or our things Houses give us a place to be together with our families and friends Mothers and fathers care for their children there The children play there The family eat and sleep under the same roof
Houses are different in many ways They are made of different things Some houses are made of wood Some are made of stone Sometimes more than one thing is used to make a house
Houses come in different sizes Some houses have only one roomSome houses have more than one room Big apartment houses found in cities have a great many rooms They hold many families The rooms in which each family lives are called an apartment
Houses are different in the ways they are built Houses in hot countries can be lightly built In places it rains much of the timehouses must keep out the water
附翻译：
[试题]住房子重冬冷夏热冬天挡住雪挡风外面吹着风心温暖避暑墅里远离烈日雨时候淋湿
房子感安全方法接东西房子家朋友起方母亲父亲里顾孩子孩子里玩耍家屋檐吃饭睡觉
房子方面东西组成房子木头做石头做时止件东西建造房子
房子房子房间房子止房间城市中发现公寓房间拥许家庭家庭居住房间称公寓
房屋建造方式炎热国家房子轻装阵常雨方房屋必须防水
21 Which of the following is NOT mentioned in the passage
[答案]Families and friends live in the same house
22 According to the passagethe house can keep out
[答案]the wind and the snow
23 Houses are in sizes and many ways
[答案]different
24 Which of the following is probably NOT the thing used to build houses
[答案]cotton
25 From the passage we can infer that people
[答案]in hot places like to live the lightlybuilt houses to get heat
附翻译：
21列项没文章中提？
[答案]家朋友住房子里
22根通道房子挡外面
[答案]风雪
23房子方式
[答案]
24项建造房屋东西？
[答案]棉花
25文章中推断出
[答案]炎热方喜欢住轻便房子取暖
[试题]There are more ants than any other kinds of land animals in the world They range from 01 to 1 inch long and are usually yellow brown red or black Ants live in societies in which they depend on one another The societies are not all exactly the same because there are ants of very many kinds But in general each kind has ants of three main types：queens males and workers
The ants have a good many enemies They include birds bears and ant eaters of various kinds In some cases other ants are their worst enemies as man’s enemy is man In some parts of the world red ants march in large armies to attack the homes of black ants Some of them succeed in getting inside of the tunnels of black ants whose entrances have been blocked They try to carry the black ant babies away The black ants do all they can to prevent that They send their biggest soldiers into action Very many of the red ants soldiers are killed but some escape with babies belonging to the black ants The red ants take the babies home and bring them up They become the only workers for the red ants
Ants as a group are beneficial to humans Their tunnels mix and soften the soil in some places replacing the activity of earthworms Some of ants are harmful to humans For example the fire ant which has a painful bite is a serious pest to humans and domestic animals in many parts of the world
附翻译：
[试题]蚂蚁世界种陆生动物长度01英寸1英寸等通常黄色棕色红色黑色蚂蚁生活相互赖社会中社会完全相蚂蚁种类繁总说种蚂蚁三种类型：蚁雄性工蚁
蚂蚁敌包括种鸟类熊食蚁兽某情况蚂蚁敌类敌类世界某方红蚂蚁成群结队进攻黑蚂蚁家园中成功进入入口已封锁黑蚂蚁隧道试图黑蚁宝宝带走黑蚂蚁防止种情况发生派出士兵投入行动红蚂蚁士兵杀带着属黑蚂蚁婴逃跑红蚂蚁婴带回家抚养长成红蚂蚁唯工
蚂蚁作群体类益隧道混合软化土壤某方取代蚯蚓活动蚂蚁类害例具痛苦咬伤火蚁世界许方类家畜严重害虫
1 Which kind of ants is not regarded as the main types of ants in general？
[答案]Soldier ants
2 According to the passage what do we learn about the ants’ enemies？
[答案]They are of many kinds
3 The red ants attack the black ants’ home because
[答案]they don’t have workers of their own
4 According the passage which of the following statements is TRUE？
[答案]Ants are useful to human on some conditions
5 The main purpose of the passage is to
[答案]explain some information about ants
附翻译：
1般说种蚂蚁视蚂蚁种类？
[答案]士兵蚂蚁
2根文章解蚂蚁敌什？
[答案]种
3红蚂蚁攻击黑蚂蚁家
[答案]没工
4根文中说法列说法正确？
[答案]蚂蚁某情况类
5文章目
[答案]解释关蚂蚁信息
文档香网(httpswwwxiangdangnet)户传
《香当网》用户分享的内容，不代表《香当网》观点或立场，请自行判断内容的真实性和可靠性！
该内容是文档的文本内容，更好的格式请下载文档
[珍藏版]
说明：更新2021年7月试题根试题首字母音序查找试题答案
[试题]Angry customers tend to aim their dissatisfaction and complaints at staff members If this happens to youyou should remember that they are actually expressing their dissatisfaction about the company and not about you as an individual But if you wish to be successful in any businessthen you have to learn how to handle angry customers Listed below area few guidelines to help you develop your own personal strategy for dealing with angry customers：
Never argue back You must stay calm and aim to satisfy the customer even in the most difficult situations It is only by agreeing with their viewpoint and suggesting a possible solution that you will resolve the situation and send the customer away happy
Use your ears more than your mouth Make sure you listen more than you speak By listening carefullyyou will be able to understand why the customer is complainingso that satisfactory steps can be taken
Show that you care：Use every opportunity to express your apology and understanding You have to show that you will do everything within your power to try and resolve the situation This exhibition of your concern will win the customer over There will be a significant change in their behaviour
Control your anger and be patient Learn to relax and calm yourself Having patience with your customers and with yourself will go along way in winning over hostile customers
The above guidelines are very useful in every situation in life and you can successfully tackle hostile circumstances by following them If you follow the above tipsyou are on your way to succeeding in your career
附翻译：
[试题]愤怒顾客会满抱怨象指工作员果种情况发生身应该记住实际表达公司满满果您想业务中取成功您必须学处理愤怒客户面列出指导方针帮助您制定应愤怒客户策略：
永远反驳困难情况您必须保持冷静努力客户满意意观点提出解决方案您解决问题客户高兴离开
耳朵嘴巴确保听说通仔细聆听您够理解客户抱怨原采取满意措施
表达关心：利切机会表达歉意理解必须表明会尝试解决问题您关心展览赢客户青睐行发生重变化
控制愤怒保持耐心学会放松静您客户您保持耐心助赢敌客户
述指导方针生活中种情况非常您通遵循成功应恶劣环境果您遵循提示您事业成功道路
21 At whom do angry customers tend to aim their dissatisfaction and complaints
[答案]Staff members
22When a customer shouts rudely at youyou should_______
[答案]keep calm and listen carefully to the customer
23The underlined sentenceUse your ears more than your mouthmeans_______
[答案]You should listen more than you speak
24When dealing with an angry customerwhich is NOT the right attitude
[答案]Be am used
25 Which of the following statements is true according to the passage
[答案]You should relax yourself and try to understand the angry customers
附翻译：
21愤怒顾客会满投诉针谁？
[答案]工作员
22顾客粗鲁骂时应该_______
[答案]保持冷静认真听取客户意见
23划线句子耳朵嘴意思_______
[答案]应该听说
24面愤怒客户什态度正确？
[答案]
25根文章列项陈述正确？
[答案]应该放松试着理解愤怒顾客
[试题]Angry customers tend to aim their dissatisfaction and complaints at staff members If this happens to you you should remember that they are actually expressing their dissatisfaction about the company and not about you as an individual But if you wish to be successful in any business then you have to learn how to handle angry customers Listed below are a few guidelines to help you develop your own personal strategy for dealing with angry customers：
Never argue back You must stay calm and aim to satisfy the customer even in the most difficult situations It is only by agreeing with their view point and suggesting a possible solution that you will resolve the situation and send the customer away happy
Use your ears more than your mouth Make sure you listen more than you speak By listening carefully you will be able to understand why the customer is complaining so that satisfactory steps can be taken
Show that you care：Use every opportunity to express your apology and understanding You have to show that you will do everything within your power to try and resolve the situation This exhibition of your concern will win the customer over There will be a significant change in their behaviour
Control your anger and be patient Learn to relax and calm yourself Having patience with your customers and with yourself will go a long way in winning over hostile customers
The above guidelines are very useful in every situation in life and you can successfully tackle hostile circumstances by following them If you follow the above tips you are on your way to succeeding in your career
附翻译：
[试题]愤怒顾客会满抱怨象指工作员果种情况发生您身您应该记住实际表达公司满您满果您希业务中取成功您必须学处理愤怒客户面列出指导方针帮助您制定应愤怒客户策略：
永远反驳困难情况您必须保持冷静努力客户满意意观点提出解决方案您解决问题客户满意
耳朵嘴巴确保听说通仔细聆听您够解客户抱怨原采取满意措施
表达关心：利切机会表达歉意理解必须表明会尝试解决问题您关心展览赢客户青睐行发生重变化
控制愤怒保持耐心学会放松静您客户您保持耐心赢敌客户方面帮助
述指导方针生活中种情况非常您通遵循成功应恶劣环境果您遵循述提示您事业取成功
1 At whom do angry customers tend to aim their dissatisfaction and complaints？
[答案]staff members
2 When a customer shouts rudely at you you should_______
[答案]keep calm and listen carefully to the customer
3 The underlined sentence Use your ears more than your mouth means_______
[答案]You should listen more than you speak
4 When dealing with an angry customer which is NOT the right attitude？
[答案]Be amused
5 Which of the following statements is true according to the passage？
[答案]You should relax yourself and try to understand the angry customers
附翻译：
1愤怒客户会满抱怨象指谁？
[答案]工作员
2客户粗鲁喊时应该_______
[答案]保持冷静认真听取客户意见
3划线句子耳朵嘴表示_______
[答案]应该听说
4愤怒客户交道时种态度正确？
[答案]逗乐
5根文中说法列说法正确？
[答案]应该放松试着理解愤怒顾客
[试题]If you take the following steps you can make a satisfactory annual report And your boss and other supporters will be impressed
DEFINING YOUR ACCOMPLISHMENTS What difference did you make？What has changed in your community or field because of your work over the past year？Take all of your activities over the last 12 months and divide them into three to five major accomplishments
LESS IS MORE：BE SELECTIVE If you include everything the annual report becomes cluttered with information You should think about what you want to focus on and then select statistics to represent that and highlight key achievements with photos or case studies etc
ADDING VISUALS AND CHARTS：Visuals and charts can reduce the need for texts and details And they will make the report more attractive It’s great if you produce a fullcolor publication with lots of nice photography Of course it will depend on your resources
A STRONG CALL TO ACTION：A strong call to action at the end of your report will impress the readers deeply Make it clear what you’d like your readers to do once they’ve read it
附翻译：
[试题]果您采取步骤您做出令满意年度报告老板支持者会印象深刻
定义成做什改变？年里工作社区领域带什变化？12月活动分成三五成
少：选择性果您容包括年度报告会变杂乱章您应该考虑您想关注重点然选择统计数代表通片案例研究等突出关键成
添加视觉图表：视觉图表减少文细节需求报告更具吸引力果您制作包含量精美片全彩出版物太然取决资源
强烈行动呼吁：报告结尾处强烈行动呼吁会读者留深刻印象明确说明您希读者阅读做什
1 Do you have to gather all the information since you entered the company before writing the annual report？
[答案]No
2 Is it reasonable to include everything of the company in order to make the annual report informative？
[答案]No
3 What does the underlined phrase Less is more mean？
[答案]Using fewer words making fewer parts and so on is simpler and more efficient than the opposite
4 Which is NOT TURE for the functions of the visuals and charts？
[答案]They can make the report harder to be understood
5 How many steps should you take to make your report impressive？
[答案]Four
附翻译：
1写年报前否需收集进入公司信息？
[答案]没
2年报信息量公司切包括进否合理？
[答案]没
3划线Less is more什意思？
[答案]更少词做更少部分等等相反更简单更效
4视觉图表功TURE？
[答案]报告更难理解
5应该采取少步骤报告令印象深刻？
[答案]四
[试题]Mary began playing the violin when she was only six Her father came across a really old instrument at his aunt’s house and he brought it back home with him Mary loved it and immediately tried to play it After a few months she began to have lessons She got on very well with the violin When she was about eleven she really needed a better violin One day she took part in a concert and a man went up to her parents and talked to them about her He said that she had real talent and pointed out that she needed a better violin When he found out that they couldn’t afford one he offered to buy one for her Later when she was about 16 she set up her own group She named it after the man who gave her the violinshe called it the Erio Sound
附翻译：
[试题]玛丽六岁开始拉提琴父亲姨妈家偶然发现件非常古老乐器带回家玛丽喜欢立尝试播放月开始课提琴相处约十岁时候真需更提琴天参加场音乐会男走父母面前谈起说真正天赋指出需更提琴发现买起时提出买约 16 岁时成立组提琴名字命名——称埃里奥声
1 Mary’s father _________
[答案]got the violin from his aunt
附翻译：
1玛丽父亲姑妈里提琴
2 Mary began to need a better violin when she was about_________
[答案]11
附翻译：
2玛丽11岁左右开始需更提琴
3 The man at the concert told Mary’s parents that_________
[答案]she had real talent
附翻译：
3音乐会男告诉玛丽父母天赋
4 Mary_________ when she was 16
[答案]set up her own group
附翻译：
4Mary成立组16岁时候
5 Eric Sound was the name of_________
[答案]Mary’s music group
附翻译：
5Eric SoundMary乐队名字
[试题]PPHC and Goose neck are two organizations that do similar community work Each has hired a new staff member to make contact with and provide services to new parents
Elaine has accepted a job with PP HC She has a degree in psychology but has never done this type of work before On her first dayafter showing her to her desk and introducing her to colleaguesthe director gives her a town map and a list of the names of the families she will be responsible forand wishes her luck After lunchElaine sets out to contact the familiesworried about what she＇ll door say when she meets them
Mark has a degree similar to Elaine＇sand has just been hired by Goose neck On his first dayhe learns that his job will consist of training for the next week Mark spends two days going on family visits with experienced staff membersand discusses with them what they did and why He roleplays some situations with other staff membersand gets some direct instruction from them By the following weekwhen he＇s on his ownhe feel she has a pretty good idea of what he needs to doand how to go about it And＇ he knows that his training will continue
Which situation would you rather be inbeing thrown into the thick of things with no training or being trained to prepare for the work you＇re going to do
附翻译：
[试题]PPHC鹅颈两做类似社区工作组织聘请名新工作员新父母联系提供服务
伊莱恩接受PPHC工作拥心理学学位前未做类工作第天导演带办公桌前介绍事张城镇图负责家庭名单祝运午饭伊莱恩开始联系家担心见时会说什
马克学历伊莱恩差刚鹅颈聘第天知工作包括周培训马克花两天时间验丰富员工进行家庭探访讨做什什工作员角色扮演情况里直接指导接周独时觉需做什做解知道训练继续
宁愿处种情况没培训情况扔进厚厚事情中培训做工作做准备？
21 What are PPHC and Goose neck
[答案]They are two organizations that do similar community work
22 Which degree does Elaine have
[答案]Psychology degree
23 Which of the following statements is TRUE according to the passage
[答案]Mark has a clear idea of his job after the training
24 How is Mark trained to be prepared for his work
[答案]Mark spends two days on family visits with experienced staff members and discuss with them
25 What is the main idea of the passage
[答案]Elaine＇ s and Mark＇s work experience
附翻译：
21什PPHC鹅颈？
[答案]两做类似社区工作组织
22伊莱恩拥学位？
[答案]心理学学位
23根文章列项陈述正确？
[回答]马克培训工作清晰认识
24训练马克工作做准备？
[答案]马克花两天时间验工作员进行家庭访问讨
25篇文章思想什？
[答案]伊莱恩马克工作历
[试题]PPHC and Goose neck are two organizations that do similar community work Each has hired a new staff member to make contact with and provide services to new parents
Elaine has accepted a job with PP HC She has a degree in psychology but has never done this type of work before On her first dayafter showing her to her desk and intro due ing her to colleaguesthe director gives her a town map and a list of the names of the families she will be responsible forand wishes her luck After lunchElaine sets out to contact the familiesworried about what she＇ll door say when she meets them
Mark has a degree similar to Elaine＇sand has just been hired by Goose neck On his first dayhe learns that his job will consist of training for the next week Mark spends two days going on family visits with experienced staff membersand discusses with them what they did and why He roleplays some situations with other staff membersand gets some direct instruction from them By the following weekwhen he＇s on his ownhe feel she has a pretty good idea of what he needs to doand how to go about it And he knows that his training will continue
Which situation would you rather be inbeing thrown into the thick of things with no training or being trained to prepare for the work you＇re going to do
附翻译：
[试题] PPHC鹅颈两做类似社区工作组织聘请名新工作员新父母联系提供服务
伊莱恩接受PPHC工作拥心理学学位前未做类工作第天导演带办公桌前介绍事张城镇图负责家庭名单祝运午饭伊莱恩开始联系家担心见时会说什
马克学历伊莱恩差刚鹅颈聘第天知工作包括周培训马克花两天时间验丰富员工进行家庭探访讨做什什工作员角色扮演情况里直接指导接周独时觉需做什做解知道训练继续
宁愿处种情况没培训情况扔进厚厚事情中培训做工作做准备？
21 What are PPHC and Goose neck
[答案]They are two organizations that do similar community work
22 Which degree does Elaine have
[答案]Psychology degree
23 Which of the following statements is TRUE according to the passage
[答案]Mark has a clear idea of his job after the training
24 How is Mark trained to be prepared for his work
[答案]Both A and B
25 What is the main idea of the passage
[答案]The importance of training
附翻译：
21什PPHC鹅颈？
[答案]两做类似社区工作组织
22伊莱恩拥学位？
[答案]心理学学位
23根文章列项陈述正确？
[回答]马克培训工作清晰认识
24训练马克工作做准备？
[答案]AB
25篇文章思想什？
[答案]培训重性
[试题]PPHC and Goose neck are two organizations that do similar community work Each has hired a new staff member to make contact with and provide services to new parents
Elaine has accepted a job with PPHC She has a degree in psychology but has never done this type of work before On her first day after showing her to her desk and introducing her to colleagues the director gives her a town map and a list of the names of the families she will be responsible for and wishes her luck After lunch Elaine sets out to contact the families worried about what she’ll do or say when she meets them
Mark has a degree similar to Elaine’s and has just been hired by Goose neck On his first day he learns that his job will consist of training for the next week Mark spends two days going on family visits with experienced staff members and discusses with them what they did and why He roleplays some situations with other staff members and gets some direct instruction from them By the following week when he’s on his own he feels he has a pretty good idea of what he needs to do and how to go about it And he knows that his training will continue
Which situation would you rather be in being thrown into the thick of things with no training or being trained to prepare for the work you’re going to do？
附翻译：
[试题]PPHC鹅颈两做类似社区工作组织聘请名新工作员新父母联系提供服务
伊莱恩接受PPHC工作拥心理学学位前未做类工作第天导演带办公桌前介绍事张城镇图负责家庭名单祝运午饭伊莱恩开始联系家担心见时会说什
马克学历伊莱恩差刚鹅颈聘第天知工作包括周培训马克花两天时间验丰富员工进行家庭探访讨做什什工作员角色扮演情况里直接指导接周独时觉需做什做解知道训练继续
宁愿处种情况没培训情况扔进厚厚事情中培训做工作做准备？
1 What are PPHC and Goose neck？
[答案]They are two organizations that do similar community work
2 Which degree does Elaine have？
[答案]Psychology degree
3 Which of the following statements is TRUE according to the passage？
[答案]Mark has a clear idea of his job after the training
4 How is Mark trained to be prepared for his work？
[答案]Both A and B
5 What is the main idea of the passage？
[答案]The importance of training
附翻译：
1什PPHC鹅颈？
[答案]两做类似社区工作组织
2Elaine拥什学位？
[答案]心理学学位
3根文中说法列说法正确？
[回答]马克培训工作清晰认识
4Mark训练工作做准备？
[答案]AB
5文章思想什？
[答案]培训重性
[试题]Questionnaires can be a simple way to get to know your audience’s opinions Though it is easy to write a questionnaire you need a lot of skill and experience to write a good one Luckily good design skills can be learned in a short time
KEEP YOUR QUESTIONNAIRE SIMPLE AND VISUALLY ATTRACTIVE
Keep your questionnaire short and simple A short and simple questionnaire is more likely to be completed and returned It is also important to make your questionnaire as attractive as possible You should keep the following design elements in mind：
TEXT：Choose a font style that is easy to read and make sure the font size is large enough for your respondents to read
PARAGRAPHS：Long paragraphs can be daunting for readers so try to keep your blocks of text to a handful of lines
WHITE SPACE：Ensure that there is space between questions and sections and don’t make margins too small
KEEP QUESTIONS BRIEF AND EASY TO UNDERSTAND
brief and direct with your questions Do not use any unnecessary words and phrases Brief questions that use simple language are easy to read and understand so the participants won’t find it difficult to fill in the questionnaire
MAKE SURE QUESTIONS ARE IN THE RIGHT ORDER
You should start your questionnaire with general questions and then move to specific ones Try to avoid jumping back and forth between general and specific questions
USE OPENENDED QUESTIONS PROPERLY
Openended questions mean respondents can answer freely using their own words They can provide more detailed information but they take more time and effort to answer and can be more difficult to analyze You should not use too many openended questions in one questionnaire
In a word taking the time to develop a welldesigned and participantfriendly questionnaire will give you useful data that can help you make the right decisions
附翻译：
[试题]问卷解听众意见种简单方法然写份问卷容易需技巧验写出份问卷幸运短时间学会良设计技
保持您问卷简单具视觉吸引力
保持您问卷简短简单份简短问卷更完成返回您问卷具吸引力重您应该牢记设计元素：
文：选择种易阅读字体样式确保字体足您受访者阅读
段落：长段落会读者生畏请量文块控制行
空白：确保问题部分间空间页边距太
保持问题简短易懂
简短直接回答您问题必单词短语简单语言简短问题易阅读理解参者会觉填写问卷困难
确保问题序正确
您应该般问题开始您问卷调查然转具体问题量避免般问题具体问题间回跳跃
正确开放式问题
开放式问题意味着受访者话回答提供更详细信息需更时间精力回答更难分析您应该份问卷中太开放式问题
总花时间制定份精心设计参者友问卷您提供数帮助您做出正确决定
1 The questionnaire contains following elements except？
[答案]Address
附翻译：
1问卷包含容？
[答案]址
2 In order to keep your questionnaire visually attractive you should______
[答案]Leave enough space between questions and sections
附翻译：
2您问卷具视觉吸引力您应该______
[答案]问题部分间留出足够空间
3 You should start your questionnaire with _______ questions and then move to _______ ones
[答案]general specific
附翻译：
3您应该般性问题开始您问卷调查然转具体问题
4 What could be the best title for this passage？
[答案]Designing an Effective Questionnaire
附翻译：
4篇文章标题什？
[答案]设计效问卷
5 Which of the following statements is NOT correct？
[答案]Openended questions cannot provide more detailed information so you’d better not use too many openended questions in one questionnaire
附翻译：
5列说法正确？
[回答]开放式问题法提供更详细信息您份问卷中开放式问题
[试题]Stress around interviews is often influenced by our assumptions we make to ourselves about the process Countering anxietyprovoking thoughts can help to lower levels of anxiety I just messed up that answerand there＇s no hopeOne poor answer normally does not knock a candidate out of consideration An interview is like a testgetting an85 or 90 might be good enough to get the job
Visualizing success can improve performance and help ease anxiety Always try imagining positive interactions with your interviewerparticularly in the hours just before your interview
To some extentrelaxation techniquessuch as progressive muscle relaxation or breathing exercisescan manage anxiety If your anxiety around interview is excessiveyou might consider seeing a doctor to develop effective countermeasures
附翻译：
[试题]面试压力通常受程假设影响抗引发焦虑想法助降低焦虑水搞砸答案没希 糟糕答案通常会候选失考虑面试场考试8590份工作
视化成功提高绩效助缓解焦虑始终尝试想象面试官积极互动尤面试前时
某种程度放松技巧渐进式肌肉放松呼吸练控制焦虑果面试焦虑度考虑医生制定效应措施
21_______often influences the stress around interviews according to the passage
[答案]Anxietyprovoking thoughts
附翻译：
21根文章焦虑引发想法会影响面试时压力
22Does one poor answer in an interview influence a candidate to _______get a job
[答案]No
附翻译：
22面试中糟糕答案否会影响应聘者拒绝工作？
23Imagining success help a candidate to_______levels of anxiety
[答案]lower
附翻译：
23想象成功助候选降低焦虑水？
24How can we reduce our stress around interviews
[答案]Breathe deeply
附翻译：
24减轻面试压力？
[答案]深呼吸
25 When should we go to see a doctor according the author
[答案]When we have too much stress around interview
附翻译：
25根作者说法应该什时候医生？
[答案]面试中压力太时
[试题]Stress around interviews is often influenced by our assumptions we make to ourselves about the process Countering anxietyprovoking thoughts can help to lower levels of anxiety I just messed up that answer and there’s no hope One poor answer normally does not knock a candidate out of consideration An interview is like a test getting an 85 or 90 might be good enough to get the job
Visualizing success can improve performance and help ease anxiety Always try imagining positive interactions with your interviewer particularly in the hours just before your interview
To some extent relaxation techniques such as progressive muscle relaxation or breathing exercises can manage anxiety If your anxiety around interview is excessive you might consider seeing a doctor to develop effective countermeasures
附翻译：
[试题]面试压力通常受程假设影响抗引发焦虑想法助降低焦虑水搞砸答案没希糟糕答案通常会候选排考虑范围外面试测试8590足份工作
视化成功提高绩效助缓解焦虑始终尝试想象面试官积极互动尤面试前时
某种程度放松技巧渐进式肌肉放松呼吸练控制焦虑果您面试焦虑度您会考虑医生制定效应措施
1 What often influences the stress around interviews according to the passage？
[答案]Anxietyprovoking thoughts
2 Does one poor answer in an interview influence a candidate to get a job？
[答案]No
3 Can imagining success help a candidate to lower levels of anxiety？
[答案]Yes
4 How can we reduce our stress around interviews？
[答案]Breathe deeply
5 When should we go to see a doctor according the author？
[答案]When we have too much stress around interview
附翻译：
1根文章影响面试压力素什？
[答案]发深省想法
2面试中答案会影响求职者业？
[答案]没
3想象成功帮助候选降低焦虑水？
[回答]
4减轻面试压力？
[答案]深呼吸
5作者说什时候医生？
[答案]面试中压力太时
[试题]Successful and memorable events don＇t just happenOrganizing and holding an event takes planning Whether it＇s an anniversarya sporting event or a retirement partyand no matter how much time you haveyour event＇s success is in the details
There are some suggestions for you to hold a successful event Decide upon your target audience The first thing is you should know who your target audience is From this all the other decisions will fall into place in terms of formatcontentpriceslocation etc
Make a list of details When you hold an eventyou need to consider everythingfrom program contentlightingfood servingtransportation to parking and safety Making a list will ensure you don＇t overlook things
Have a clear purpose When you plan an eventyou should clearly define its purposebecause the following decision should support it
Do not clash Check the calendar Don＇t clash with holidays or popular vacation times
Know your limitations You should be aware of your weakness such as budget or time If you decide to hold an event in a week＇s timeplan for a more familiar affair If it＇s a big eventprepare several months ahead If the budget is smallyou may have to a lot of doityourself work
附翻译：
[试题]成功难忘活动发生组织举办活动需计划周年纪念体育赛事退休派您少时间您活动成功细节
建议帮助您举办场成功活动决定目标受众首先您应该知道您目标受众谁决定格式容价格位置等方面落实位
列出详细信息举办活动时需考虑切节目容灯光食物供应交通停车安全列出清单确保您会忽略事情
明确目计划活动时应该清楚定义目面决定应该支持
突检查日历假期受欢迎假期时间发生突
解您局限性您应该意识弱点例预算时间果您决定周举办活动请计划更熟悉活动果事提前月做准备果预算做动手工作
21 Which of the following statement is NOT true according to the passage
[答案]Know the limitation means you should know the audience＇s limitation
22 Which is not the factor of holding a successful event
[答案]A invitation
23According to the passagewhat is the key factor to make your event successful
[答案]Details
24What is the main idea of this passage
[答案]How to plan successful events
25 What is the purpose of making list of details
[答案]Make sure not overlook things
附翻译：
21根文中说法列项陈述正确？
[答案]知道限制意味着应该知道受众限制
22项举办成功素？
[答案]邀请
23根文章您活动成功关键素什？
[答案]详情
24段话思想什？
[答案]策划成功活动
25制作清单目什？
[答案]确保忽视事情
[试题]Successful and memorable events don＇t just happen Organizing and holding an event takes planning Whether it’s an anniversary a sporting event or a retirement party and no matter how much time you have your event’s success is in the details
There are some suggestions for you to hold a successful event Decide upon your target audience The first thing is you should know who your target audience is From this all the other decisions will fall into place in terms of format content prices location etc
Make a list of details When you hold an event you need to consider everything from program content lighting food serving transportation to parking and safety Making a list will ensure you don’t overlook things
Have a clear purpose When you plan an event you should clearly define its purpose because the following decision should support it
Do not clash Check the calendar Don’t clash with holidays or popular vacation times
Know your limitations You should be aware of your weakness such as budget or time If you decide to hold an event in a week’s time plan for a more familiar affair If it’s a big event prepare several months ahead If the budget is small you may have to a lot of doityourself work
附翻译：
[试题]成功令难忘事件发生组织举办活动需计划周年纪念日体育赛事退休派您少时间您活动成功细节
建议帮助您举办场成功活动决定目标受众首先您应该知道您目标受众谁决定格式容价格位置等方面落实位
列出详细信息您举办活动时您需考虑切节目容灯光食物供应交通停车安全列出清单确保您会忽略事情
明确目计划事件时应该明确定义目面决定应该支持
突检查日历假期受欢迎假期时间发生突
解您局限性您应该意识弱点例预算时间果您决定周举办活动请计划更熟悉活动果型活动请提前月做准备果预算需做动手工作
1 Which of the following statement is NOT true according to the passage？
[答案]Know the limitation means you should know the audience’s limitation
2 Which is not the factor of holding a successful event？
[答案]A invitation
3 According to the passage what is the key factor to make your event successful？
[答案]Details
4 What is the best title for this passage？
[答案]How to plan successful events
5 What is the purpose of making list of details？
[答案]Make sure not overlook things
附翻译：
1根文中说法列说法正确？
[答案]知道限制意味着应该知道受众限制
2举办成功素？
[答案]邀请
3根文章您活动成功关键素什？
[答案]详情
4段话标题什？
[答案]策划成功活动
5制作清单目什？
[答案]确保忽视事情
[试题]The houses we live in are very important They keep us from being cold in the winter and hot in the summer In the winter they keep out the snow They also keep out the wind Even if it is blowing outsidewe are nice and warm inside In the summerhouses keep the hot sun from us When it rainsthey keep us from getting wet
Houses are also places where we can feel safe People can＇t get at us or our things Houses give us a place to be together with our families and friends Mothers and fathers care for their children there The children play there The family eat and sleep under the same roof
Houses are different in many ways They are made of different things Some houses are made of wood Some are made of stone Sometimes more than one thing is used to make a house
Houses come in different sizes Some houses have only one roomSome houses have more than one room Big apartment houses found in cities have a great many rooms They hold many families The rooms in which each family lives are called an apartment
Houses are different in the ways they are built Houses in hot countries can be lightly built In places it rains much of the timehouses must keep out the water
附翻译：
[试题]住房子重冬冷夏热冬天挡住雪挡风外面吹着风心温暖避暑墅里远离烈日雨时候淋湿
房子感安全方法接东西房子家朋友起方母亲父亲里顾孩子孩子里玩耍家屋檐吃饭睡觉
房子方面东西组成房子木头做石头做时止件东西建造房子
房子房子房间房子止房间城市中发现公寓房间拥许家庭家庭居住房间称公寓
房屋建造方式炎热国家房子轻装阵常雨方房屋必须防水
21 Which of the following is NOT mentioned in the passage
[答案]Families and friends live in the same house
22 According to the passagethe house can keep out
[答案]the wind and the snow
23 Houses are in sizes and many ways
[答案]different
24 Which of the following is probably NOT the thing used to build houses
[答案]cotton
25 From the passage we can infer that people
[答案]in hot places like to live the lightlybuilt houses to get heat
附翻译：
21列项没文章中提？
[答案]家朋友住房子里
22根通道房子挡外面
[答案]风雪
23房子方式
[答案]
24项建造房屋东西？
[答案]棉花
25文章中推断出
[答案]炎热方喜欢住轻便房子取暖
[试题]There are more ants than any other kinds of land animals in the world They range from 01 to 1 inch long and are usually yellow brown red or black Ants live in societies in which they depend on one another The societies are not all exactly the same because there are ants of very many kinds But in general each kind has ants of three main types：queens males and workers
The ants have a good many enemies They include birds bears and ant eaters of various kinds In some cases other ants are their worst enemies as man’s enemy is man In some parts of the world red ants march in large armies to attack the homes of black ants Some of them succeed in getting inside of the tunnels of black ants whose entrances have been blocked They try to carry the black ant babies away The black ants do all they can to prevent that They send their biggest soldiers into action Very many of the red ants soldiers are killed but some escape with babies belonging to the black ants The red ants take the babies home and bring them up They become the only workers for the red ants
Ants as a group are beneficial to humans Their tunnels mix and soften the soil in some places replacing the activity of earthworms Some of ants are harmful to humans For example the fire ant which has a painful bite is a serious pest to humans and domestic animals in many parts of the world
附翻译：
[试题]蚂蚁世界种陆生动物长度01英寸1英寸等通常黄色棕色红色黑色蚂蚁生活相互赖社会中社会完全相蚂蚁种类繁总说种蚂蚁三种类型：蚁雄性工蚁
蚂蚁敌包括种鸟类熊食蚁兽某情况蚂蚁敌类敌类世界某方红蚂蚁成群结队进攻黑蚂蚁家园中成功进入入口已封锁黑蚂蚁隧道试图黑蚁宝宝带走黑蚂蚁防止种情况发生派出士兵投入行动红蚂蚁士兵杀带着属黑蚂蚁婴逃跑红蚂蚁婴带回家抚养长成红蚂蚁唯工
蚂蚁作群体类益隧道混合软化土壤某方取代蚯蚓活动蚂蚁类害例具痛苦咬伤火蚁世界许方类家畜严重害虫
1 Which kind of ants is not regarded as the main types of ants in general？
[答案]Soldier ants
2 According to the passage what do we learn about the ants’ enemies？
[答案]They are of many kinds
3 The red ants attack the black ants’ home because
[答案]they don’t have workers of their own
4 According the passage which of the following statements is TRUE？
[答案]Ants are useful to human on some conditions
5 The main purpose of the passage is to
[答案]explain some information about ants
附翻译：
1般说种蚂蚁视蚂蚁种类？
[答案]士兵蚂蚁
2根文章解蚂蚁敌什？
[答案]种
3红蚂蚁攻击黑蚂蚁家
[答案]没工
4根文中说法列说法正确？
[答案]蚂蚁某情况类
5文章目
[答案]解释关蚂蚁信息
文档香网(httpswwwxiangdangnet)户传
《香当网》用户分享的内容，不代表《香当网》观点或立场，请自行判断内容的真实性和可靠性！
该内容是文档的文本内容，更好的格式请下载文档
