智慧树知跨文化力资源理章节测试答案
智慧树知跨文化力资源理章节测试答案
第章
1In strategic and operational decisions are decentralized to the separate business units and management within the individual countries
Amultidomestic strategy
Binternational strategy
Cglobal strategy
答案
multidomestic strategy
2believes that local nationals are in the best position to work in the branch companies Local culture and customs are highly respected
AThe ethnocentric policy
BThe polycentric policy
CThe Geocentric mode
答案
The polycentric policy
3are the employees who are not from home countryhost country but are employed at subsidiary or corporate headquarters
AHome country employees
BHost country employees
CThird country employees
答案 Third country employees
4We adopt to analyze the external environment of an organization
ASWOT analysis
BPESTEL model analysis
CFive Forces Model
答案 PESTEL model analysis
5What are the objectives of HRM
AHelp the organization to carry out the corporate strategy
BProvide highquality employees for the organization and improve their productivities
CCreate a better working environment and a flatter and more flexible organization capable of responding more quickly to change
DIncrease staff turnover and absenteeism
EBuild greater employee commitment to the organization
答案 Help the organization to carry out the corporate strategy
Provide highquality employees for the organization and improve their productivitiesCreate a better working environment and a flatter and more flexible organization capable of responding more quickly to change
Build greater employee commitment to the organization
6What are the differences between international and domestic human resource management
AThe employees are different
BThe responsibilities of HR department in a multinational firm are more complex
CThe management environment has changed
DThe organization locations are different
EThe business strategies are different
答案 The employees are different
The responsibilities of HR department in a multinational firm are more complex
The management environment has changedThe organization locations are different
The business strategies are different
7Human resource management viewed employees as a cost and regarded payment and coercion as the major motivational methods
A
B错
答案 错
8Human resource management is the process of acquiring training appraising and compensating employees and of attending to their labor relations health and safety and fairness concerns
A
B错
答案
9An American MNC which has a subsidiary at India employs a French person as the CEO to the subsidiary the Frenchman employed is a home country employee
A
B错
答案 错
10The strategic human resource management is the strategic approach to the effective management of people in an organization so that it helps the business to gain the competitive advantages
A
B错
答案
第二章
1In crosscultural training process social adaptation can be affected by a number of factors including culture distance communication and individual variables such as
Ainteractions with the host culture
Beagerness to go back
Cinteractions with home culture
答案 interactions with the host culture
2For companies in high power distance cultures top managers often prefer to use subjective decisions to assess
Ajobs
Btime
Cpeople
答案 people
3Culture is made up of basic assumptions and policies procedures and behavioral conventions that are shared by a group of people
Abeliefs and values
Bhabits and hobbies
Cliving conditions
答案 beliefs and values
4In the high uncertainty avoidance cultures jobs are defined in specific details avoid ambiguities Dynamic work assignments are not preferred but are often favored
Alonglasting job requirements
Bshortterm job requirements
Cunsure requirements
答案 longlasting job requirements
5People in high certainty avoidance country such as Japan often have systems linked to seniority and internal equityA
centralized systems
B
decentralized systems
C
fixed systems
D
flexible systems
答案
centralized systems
fixed systems
6In collectivistic or high power distance cultures countries promotion decisions is basically
made more on than taskrelated outcomes
Aingroup favoritisms
Bharmonious interpersonal relations
Cteamwork facilitation
Dloyalty and positive attitude towards superiors
Ecompetencies
答案 ingroup favoritismsharmonious interpersonal relations
teamwork facilitation
loyalty and positive attitude towards superiors
7According to Edward T Hall culture is like an iceberg 10 percent of which is to observe understand and repeat
A
B错
答案 错
8In high uncertainty avoidance culture like Japan external recruitment is preferred to internal recruitment
A
B错
答案 错
9In crosscultural training process language can have a important impact on social adaptation
A
B错
答案
10Hofstede proposes culture is like an onion having a set of four layers and each layer is independent from each other
A
B错
答案 错
第三章
1The results of the Hawthorne test shows that the most important factor affecting production efficiency is at work
Atreatment
Bworking conditions
Chuman relations
答案C
2Which of the following statements about Maslow＇s hierarchy of needs is true
AThe five kinds of needs are like a ladder and raised from low to high step by step and this order is completely fixed
BIn general if the needs of a certain level are relatively satisfied it will be developed to a higher level
CA person may not have several needs in the same period
答案B
3believes that workers do not have ambition and do not like work Whenever possible they will shirk responsibility
ATheory X
BTheory Y
CTheory Z
答案A
4Employees in take on managerial roles and help better the company rather than oversee apprentices like in the mentor stageAApprentice Stage
BEstablishment Stage
CSponsor Stage
答案C
5are contentbased human resource motivational theories
AScientific management theory
BMaslow＇s hierarchy of needs
CHertzberg＇s twofactor theory
DVroom＇s theory of expectations
EAdams＇s theory of fairness
答案ABC
6Maslow＇s hierarchy of needs include
APhysiological needs
BSecurity needs
CCommunication needs
DEsteem needs
ESelfactualization needs
答案ABCDE
7Motivation is an employee’s desire to perform their role It often linked to the outcome and any reward
A
B错
答案A
8One of the principles in the Taylor＇s scientific management theory is that managers should scientifically select and train workers
A
B错
答案A
9When employees are dissatisfied with work they often complain about motivational factors such as company policies relationships working conditions and so on
A
B错
答案B
10The goalsetting theory concentrates on effortperformance relationship performancereward relationship rewardspersonal goals relationship
A
B错
答案B
第四章
1which of the following is not the step of the selection of expatriates
Aevaluate the candidate’s personal traits
Bthe decision should be granted by the committee
Cassessment centers
Dface to face interview
答案D
2could be traditional called temporaries hired from an agency leased or rented managers or specialists or a whole task or project completed by an external firm
AHostcountry nationals
BOutsourced employees
CDomestic internationalists
DParentcountry nationals
答案B
3Which of the following is the traditional types of international employees
Athirdcountry nationals
Bdomestic internationalists
Cinternational commuters
Demployees on longterm or shortterm business trips on foreign postings
答案A
4To become successful expatriates one needs to have the ability to __
Aavoid cultural shockBdeal with different things depending on others
Chandle the homesick well
Dprudent decisionmaking skills
答案D
5What are the functions of expatriates
Anetwork builders
Ban agent of socialization
Can agent of indirect control
Dtransferring competence and knowledge
答案ABD
6What can affect expatriates to adapt to the new environment
Amanagerial skills
Binterpersonal skills
Cbelief in the mission
Dsupport of and understanding from the family
答案ABCD
7International commuters means those employees who typically live in their home countries but regularly commute to specific foreign countries to perform some aspect of their work
A
B错
答案A
8Expatriates with behavioral flexibility can be easier to be accustomed to the job in general
A
B错
答案A
9Thirdcountry nationals which refers to the citizens of a country other than the parent country or the country of the subsidiary to work in one of its foreign subsidiaries
A
B错
答案A
10Interviews with the International assignee and his or her spousepartner It would be better to select most of the employees from the home office
A
B错
答案B
第五章
1is a process of receiving and welcoming employees when they first join a company and giving them the basic information they need to settle down quickly and happily and start work
ATraining
BInduction
CSelection
答案B
2means that the staff work in the company and one day per week they attend a local college or training center for the theoretical learning
ADay release
BRevision course
CSponsored full time course
答案A
3Which of the following is not the objective of career development
ATo meet the immediate and future resource needs of the organization on a timely basis
BTo better inform the organization and the individual about the potential career paths within the organization
CTo give a welcome for those new employees and reduce their anxiety
答案C
4help expatriates form adaptive behaviors by emphasizing the crosscultural skills expatriates require in order to successfully interact with individuals from other culturesACognitive goals
BAffective goals
CBehavioral goals
答案C
5What are the steps of designing a successful training program
APerform job analysis
BPerform needs assessment
CEstablish training objectives
DConduct training program
EEvaluate training outcomes
答案ABCDE
6The training of the expatriates should cover
ACrosscultural competencies
BGlobal leadership competencies
CCultural intelligence
DSelfconcept
ECultural identity
答案ABCDE
7Among training techniques advantages of lecture way include getting the audience to participate actively in learning giving people an opportunity of learning from the experience of others
A
B错
答案B
8Job rotation belongs to OfftheJob Management Training In this method management trainees move from department to department to broaden their understanding of all parts of the business
A
B错
答案B
9The design structure content and focus of crosscultural training programs depend on factors such as the individual’s cultural background culturespecific features of the host country environment and the individual’s degree of contact with the host environment
A
B错
答案A
10Didactic training refers to learning on the job involving assignments to the host culture directly or to a microculture’
A
B错
答案B
第六章
1Appraisal is often used to establish areas for improvement and training needs and it is the systematic review and assessment of an employee’s performance and __
Apotential
Bknowledge
Cprofessional skills
Dability
答案A
2Which of the following is not the benefits of appraisal
Ahelp employees to modify or change their performance
Bprovide the managers with valid data
Cdemonstrate the value of the employees
Dprovide some feedback to employees
答案C
3Some employees consider appraisal a formfilling exercise to satisfy the personnel department In this case the appraisal process is treated __
Aas judgment
Bas confrontationCas bureaucracy
Das annual event
答案C
4what is the importance of appraisal
AIdentifying the individual’s training and development needs in the light of actual performance
BIdentifying areas that require improvement
CMonitoring the organization’s initial selection procedures against subsequent performance
DImproving communication between different levels in the hierarchy
答案ABCD
5what are the techniques often used in an appraisal system
AGuided assessment
BOverall assessment
CBehavioral incident methods
DSelfassessment
答案ABC
6The organizational structure about appraisal may consist of senior managers human resource managers and employees and line supervisors
A
B错
答案A
7In some companies the appraisal usually is a friendly chat and many managers embarrassed by the need to give feedback and set stretching targets Therefore it is a good way to reduce stress
A
B错
答案B
8Objectives and resultsorientated schemes regard performance against specific targets and standards of performance agreed in advance and take the working process into considerations
A
B错
答案A
9Grading as an effective way to appraise employees adding a comparative frame of reference to the general guidelines
A
B错
答案A
10Employee appraisal can be regarded as a tool aiming to influence employee behavior and maximize
Athe best profits of the company
Butilization of the organization’s human resource
Cthe turnover of the employees
Dthe performance of the managers
答案B
第七章
1doesn’t belong to the external factor that influences compensation
ASize of the organization
BEconomic conditions
CGovernment
答案A
2pays for the employees’ depth and types of skills and knowledge rather than for the job title they hold
AKnowledgebased pay
BCompetencebased payment
CSkillbased pay
答案B
3The purpose of is to encourage employees to exert peer pressure on group members to performAindividual incentive plan
Bprofit sharing plan
Cgroup incentive plan
答案C
4holds the opinion that all their assignees should receive the same compensation regardless of their country of origin
AThe global approach
BThe local plus approach
CThe host country approach
答案A
5Compensation should be
Aadequate
Bequitable
Cbalanced
Dcosteffective
Eincentiveproviding
答案ABCDE
6The factors affecting decisions on the width of grades are
Aviews on the scope of performance contribution or career progression within grade
Bequal pay considerations
Cdifferences between male and female and the discrimination
Dthe greater the number the larger the width
Edecisions on the value of increments in a pay spine
答案ABCE
7Job structure refers to the average amount (including wages salaries and bonuses) the organization pays for a particular job
A
B错
答案B
8The employee benefits can be grouped into five major categories legally required retirement related payment for time not working and other benefits
A
B错
答案A
9When designing subsidiaries’ HRM practices two distinct logics need to be considered in MNCs the local responsiveness and the global integration
A
B错
答案A
10Expectancy theory predicts that reciprocity may follow if people perceive their needs are met
A
B错
答案B
第八章
1The UN urged businesses all over the world to obey some standards besides human rights labor standards and
Aliving standard
Bpersonal issues
Cwork environment
Dclimate change
答案D
2what can affect the industrial relations in multinational firms
Athe position of the company
Bthe standard of labor union
Cthe law of the United Nations
Dnationality of ownership of the subsidiary
答案D
3Which of the following is not the proper reason to dismiss the employees
Aunsatisfactory performanceBmisconduct
Clack of qualifications for the job
Done mistake in work
答案D
4Generally speaking which is the fourth stage an alternative dispute settlement system runs through
Apeer review
Bopendoor policy
Carbitration
Dmediation
答案C
5What are the reason for employees to observe work ethnics
Athe companies need the employees to do the right thing
Bthe basic guarantee for company to run regularly
Chuman resource decisions are usually concerned with ethical results
Dmost employers try to maintain positive relationship between themselves and their employees
答案BCD
6What are methods the employer able to adopt when disputes occur across countries
Aemphasize fairness
Bmanage interpersonal conflict
Ccultivate trust
Dwarn the employees
答案ABC
7When the requirements of the job are change it is unfair for the company to fire the employees
A
B错
答案B
8In order to reach low turnover and satisfactory organization the employers should retain the employees in any cases
A
B错
答案B
9When dealing with disputes letting parties face facts and then come up with solutions is usually better than ignoring problems
A
B错
答案A
10Due to the complex situations multinational employees face they should take employment law existed in both the parent country and host countries into account
A
B错
答案A
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智慧树知跨文化力资源理章节测试答案
第章
1In strategic and operational decisions are decentralized to the separate business units and management within the individual countries
Amultidomestic strategy
Binternational strategy
Cglobal strategy
答案
multidomestic strategy
2believes that local nationals are in the best position to work in the branch companies Local culture and customs are highly respected
AThe ethnocentric policy
BThe polycentric policy
CThe Geocentric mode
答案
The polycentric policy
3are the employees who are not from home countryhost country but are employed at subsidiary or corporate headquarters
AHome country employees
BHost country employees
CThird country employees
答案 Third country employees
4We adopt to analyze the external environment of an organization
ASWOT analysis
BPESTEL model analysis
CFive Forces Model
答案 PESTEL model analysis
5What are the objectives of HRM
AHelp the organization to carry out the corporate strategy
BProvide highquality employees for the organization and improve their productivities
CCreate a better working environment and a flatter and more flexible organization capable of responding more quickly to change
DIncrease staff turnover and absenteeism
EBuild greater employee commitment to the organization
答案 Help the organization to carry out the corporate strategy
Provide highquality employees for the organization and improve their productivitiesCreate a better working environment and a flatter and more flexible organization capable of responding more quickly to change
Build greater employee commitment to the organization
6What are the differences between international and domestic human resource management
AThe employees are different
BThe responsibilities of HR department in a multinational firm are more complex
CThe management environment has changed
DThe organization locations are different
EThe business strategies are different
答案 The employees are different
The responsibilities of HR department in a multinational firm are more complex
The management environment has changedThe organization locations are different
The business strategies are different
7Human resource management viewed employees as a cost and regarded payment and coercion as the major motivational methods
A
B错
答案 错
8Human resource management is the process of acquiring training appraising and compensating employees and of attending to their labor relations health and safety and fairness concerns
A
B错
答案
9An American MNC which has a subsidiary at India employs a French person as the CEO to the subsidiary the Frenchman employed is a home country employee
A
B错
答案 错
10The strategic human resource management is the strategic approach to the effective management of people in an organization so that it helps the business to gain the competitive advantages
A
B错
答案
第二章
1In crosscultural training process social adaptation can be affected by a number of factors including culture distance communication and individual variables such as
Ainteractions with the host culture
Beagerness to go back
Cinteractions with home culture
答案 interactions with the host culture
2For companies in high power distance cultures top managers often prefer to use subjective decisions to assess
Ajobs
Btime
Cpeople
答案 people
3Culture is made up of basic assumptions and policies procedures and behavioral conventions that are shared by a group of people
Abeliefs and values
Bhabits and hobbies
Cliving conditions
答案 beliefs and values
4In the high uncertainty avoidance cultures jobs are defined in specific details avoid ambiguities Dynamic work assignments are not preferred but are often favored
Alonglasting job requirements
Bshortterm job requirements
Cunsure requirements
答案 longlasting job requirements
5People in high certainty avoidance country such as Japan often have systems linked to seniority and internal equityA
centralized systems
B
decentralized systems
C
fixed systems
D
flexible systems
答案
centralized systems
fixed systems
6In collectivistic or high power distance cultures countries promotion decisions is basically
made more on than taskrelated outcomes
Aingroup favoritisms
Bharmonious interpersonal relations
Cteamwork facilitation
Dloyalty and positive attitude towards superiors
Ecompetencies
答案 ingroup favoritismsharmonious interpersonal relations
teamwork facilitation
loyalty and positive attitude towards superiors
7According to Edward T Hall culture is like an iceberg 10 percent of which is to observe understand and repeat
A
B错
答案 错
8In high uncertainty avoidance culture like Japan external recruitment is preferred to internal recruitment
A
B错
答案 错
9In crosscultural training process language can have a important impact on social adaptation
A
B错
答案
10Hofstede proposes culture is like an onion having a set of four layers and each layer is independent from each other
A
B错
答案 错
第三章
1The results of the Hawthorne test shows that the most important factor affecting production efficiency is at work
Atreatment
Bworking conditions
Chuman relations
答案C
2Which of the following statements about Maslow＇s hierarchy of needs is true
AThe five kinds of needs are like a ladder and raised from low to high step by step and this order is completely fixed
BIn general if the needs of a certain level are relatively satisfied it will be developed to a higher level
CA person may not have several needs in the same period
答案B
3believes that workers do not have ambition and do not like work Whenever possible they will shirk responsibility
ATheory X
BTheory Y
CTheory Z
答案A
4Employees in take on managerial roles and help better the company rather than oversee apprentices like in the mentor stageAApprentice Stage
BEstablishment Stage
CSponsor Stage
答案C
5are contentbased human resource motivational theories
AScientific management theory
BMaslow＇s hierarchy of needs
CHertzberg＇s twofactor theory
DVroom＇s theory of expectations
EAdams＇s theory of fairness
答案ABC
6Maslow＇s hierarchy of needs include
APhysiological needs
BSecurity needs
CCommunication needs
DEsteem needs
ESelfactualization needs
答案ABCDE
7Motivation is an employee’s desire to perform their role It often linked to the outcome and any reward
A
B错
答案A
8One of the principles in the Taylor＇s scientific management theory is that managers should scientifically select and train workers
A
B错
答案A
9When employees are dissatisfied with work they often complain about motivational factors such as company policies relationships working conditions and so on
A
B错
答案B
10The goalsetting theory concentrates on effortperformance relationship performancereward relationship rewardspersonal goals relationship
A
B错
答案B
第四章
1which of the following is not the step of the selection of expatriates
Aevaluate the candidate’s personal traits
Bthe decision should be granted by the committee
Cassessment centers
Dface to face interview
答案D
2could be traditional called temporaries hired from an agency leased or rented managers or specialists or a whole task or project completed by an external firm
AHostcountry nationals
BOutsourced employees
CDomestic internationalists
DParentcountry nationals
答案B
3Which of the following is the traditional types of international employees
Athirdcountry nationals
Bdomestic internationalists
Cinternational commuters
Demployees on longterm or shortterm business trips on foreign postings
答案A
4To become successful expatriates one needs to have the ability to __
Aavoid cultural shockBdeal with different things depending on others
Chandle the homesick well
Dprudent decisionmaking skills
答案D
5What are the functions of expatriates
Anetwork builders
Ban agent of socialization
Can agent of indirect control
Dtransferring competence and knowledge
答案ABD
6What can affect expatriates to adapt to the new environment
Amanagerial skills
Binterpersonal skills
Cbelief in the mission
Dsupport of and understanding from the family
答案ABCD
7International commuters means those employees who typically live in their home countries but regularly commute to specific foreign countries to perform some aspect of their work
A
B错
答案A
8Expatriates with behavioral flexibility can be easier to be accustomed to the job in general
A
B错
答案A
9Thirdcountry nationals which refers to the citizens of a country other than the parent country or the country of the subsidiary to work in one of its foreign subsidiaries
A
B错
答案A
10Interviews with the International assignee and his or her spousepartner It would be better to select most of the employees from the home office
A
B错
答案B
第五章
1is a process of receiving and welcoming employees when they first join a company and giving them the basic information they need to settle down quickly and happily and start work
ATraining
BInduction
CSelection
答案B
2means that the staff work in the company and one day per week they attend a local college or training center for the theoretical learning
ADay release
BRevision course
CSponsored full time course
答案A
3Which of the following is not the objective of career development
ATo meet the immediate and future resource needs of the organization on a timely basis
BTo better inform the organization and the individual about the potential career paths within the organization
CTo give a welcome for those new employees and reduce their anxiety
答案C
4help expatriates form adaptive behaviors by emphasizing the crosscultural skills expatriates require in order to successfully interact with individuals from other culturesACognitive goals
BAffective goals
CBehavioral goals
答案C
5What are the steps of designing a successful training program
APerform job analysis
BPerform needs assessment
CEstablish training objectives
DConduct training program
EEvaluate training outcomes
答案ABCDE
6The training of the expatriates should cover
ACrosscultural competencies
BGlobal leadership competencies
CCultural intelligence
DSelfconcept
ECultural identity
答案ABCDE
7Among training techniques advantages of lecture way include getting the audience to participate actively in learning giving people an opportunity of learning from the experience of others
A
B错
答案B
8Job rotation belongs to OfftheJob Management Training In this method management trainees move from department to department to broaden their understanding of all parts of the business
A
B错
答案B
9The design structure content and focus of crosscultural training programs depend on factors such as the individual’s cultural background culturespecific features of the host country environment and the individual’s degree of contact with the host environment
A
B错
答案A
10Didactic training refers to learning on the job involving assignments to the host culture directly or to a microculture’
A
B错
答案B
第六章
1Appraisal is often used to establish areas for improvement and training needs and it is the systematic review and assessment of an employee’s performance and __
Apotential
Bknowledge
Cprofessional skills
Dability
答案A
2Which of the following is not the benefits of appraisal
Ahelp employees to modify or change their performance
Bprovide the managers with valid data
Cdemonstrate the value of the employees
Dprovide some feedback to employees
答案C
3Some employees consider appraisal a formfilling exercise to satisfy the personnel department In this case the appraisal process is treated __
Aas judgment
Bas confrontationCas bureaucracy
Das annual event
答案C
4what is the importance of appraisal
AIdentifying the individual’s training and development needs in the light of actual performance
BIdentifying areas that require improvement
CMonitoring the organization’s initial selection procedures against subsequent performance
DImproving communication between different levels in the hierarchy
答案ABCD
5what are the techniques often used in an appraisal system
AGuided assessment
BOverall assessment
CBehavioral incident methods
DSelfassessment
答案ABC
6The organizational structure about appraisal may consist of senior managers human resource managers and employees and line supervisors
A
B错
答案A
7In some companies the appraisal usually is a friendly chat and many managers embarrassed by the need to give feedback and set stretching targets Therefore it is a good way to reduce stress
A
B错
答案B
8Objectives and resultsorientated schemes regard performance against specific targets and standards of performance agreed in advance and take the working process into considerations
A
B错
答案A
9Grading as an effective way to appraise employees adding a comparative frame of reference to the general guidelines
A
B错
答案A
10Employee appraisal can be regarded as a tool aiming to influence employee behavior and maximize
Athe best profits of the company
Butilization of the organization’s human resource
Cthe turnover of the employees
Dthe performance of the managers
答案B
第七章
1doesn’t belong to the external factor that influences compensation
ASize of the organization
BEconomic conditions
CGovernment
答案A
2pays for the employees’ depth and types of skills and knowledge rather than for the job title they hold
AKnowledgebased pay
BCompetencebased payment
CSkillbased pay
答案B
3The purpose of is to encourage employees to exert peer pressure on group members to performAindividual incentive plan
Bprofit sharing plan
Cgroup incentive plan
答案C
4holds the opinion that all their assignees should receive the same compensation regardless of their country of origin
AThe global approach
BThe local plus approach
CThe host country approach
答案A
5Compensation should be
Aadequate
Bequitable
Cbalanced
Dcosteffective
Eincentiveproviding
答案ABCDE
6The factors affecting decisions on the width of grades are
Aviews on the scope of performance contribution or career progression within grade
Bequal pay considerations
Cdifferences between male and female and the discrimination
Dthe greater the number the larger the width
Edecisions on the value of increments in a pay spine
答案ABCE
7Job structure refers to the average amount (including wages salaries and bonuses) the organization pays for a particular job
A
B错
答案B
8The employee benefits can be grouped into five major categories legally required retirement related payment for time not working and other benefits
A
B错
答案A
9When designing subsidiaries’ HRM practices two distinct logics need to be considered in MNCs the local responsiveness and the global integration
A
B错
答案A
10Expectancy theory predicts that reciprocity may follow if people perceive their needs are met
A
B错
答案B
第八章
1The UN urged businesses all over the world to obey some standards besides human rights labor standards and
Aliving standard
Bpersonal issues
Cwork environment
Dclimate change
答案D
2what can affect the industrial relations in multinational firms
Athe position of the company
Bthe standard of labor union
Cthe law of the United Nations
Dnationality of ownership of the subsidiary
答案D
3Which of the following is not the proper reason to dismiss the employees
Aunsatisfactory performanceBmisconduct
Clack of qualifications for the job
Done mistake in work
答案D
4Generally speaking which is the fourth stage an alternative dispute settlement system runs through
Apeer review
Bopendoor policy
Carbitration
Dmediation
答案C
5What are the reason for employees to observe work ethnics
Athe companies need the employees to do the right thing
Bthe basic guarantee for company to run regularly
Chuman resource decisions are usually concerned with ethical results
Dmost employers try to maintain positive relationship between themselves and their employees
答案BCD
6What are methods the employer able to adopt when disputes occur across countries
Aemphasize fairness
Bmanage interpersonal conflict
Ccultivate trust
Dwarn the employees
答案ABC
7When the requirements of the job are change it is unfair for the company to fire the employees
A
B错
答案B
8In order to reach low turnover and satisfactory organization the employers should retain the employees in any cases
A
B错
答案B
9When dealing with disputes letting parties face facts and then come up with solutions is usually better than ignoring problems
A
B错
答案A
10Due to the complex situations multinational employees face they should take employment law existed in both the parent country and host countries into account
A
B错
答案A
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