2023秋季学期国开电大专科《商务英语1》在线形考 单元自测5 试题(题库)及答案 说明：资料整理于2023年11月。 学员抽到的每套试卷均为随机组合；但抽到试卷中的所有试题均在下列题库中可以找到原题及答案！！ 第一大题：选择填空（每题10分，共5题） 从下列题库中抽2个小题！！！ -Hello,David! I haven’t heard from you for a long time.How have you been recently? -_______________. [答案]A.Not bad, thank you. -Hi,Lily,what’s up with Mike? I heard the boss yelling at Mike earlier today. -_______________. [答案]B.It’s said that Mike made a mistake and then tried to cover it up. -I bet that Mike wished you had told him that earlier. -_______________. [答案]B.Well, Mike isn’t a fool, he won’t do that again. -Oh.But why didn’t he just own up and tell someone? -________________. [答案]C.He was too scared that he would be fired, I suppose. -Your request for compensation made me surprised.What happened? -________________. [答案]A.It’s because of the quality. 从下列题库中抽3个小题！！！ ________improve your service,you need to make market surveys so as to know what your customers are thinking and demanding. [答案]B.In order to ________your customers what they need and more than they expect will lead customers to return to you. [答案]A.Giving Every business has its ups and downs,and so________every person. [答案]C.does I bet that Mike wished you________him that earlier. [答案]A.had told In this way you will stay________in these changing times. [答案]B.competitive It is better to tell someone to get it________. [答案]B.fixed The quality,specifications and prices are________in our contract. [答案]B.clarified The re-examination results indicate that one-third of the goods are not________standard. [答案]B.up to We are entitled to cancel it if you fail to________the contract. [答案]A.honor We try our best to________your requirement. [答案]B.meet 第二大题：阅读理解选择、判断、翻译等（共50分） 从下列带★题库中抽其中1个试题！！！ ★听力理解:请听下面的对话,根据对话内容从A、B、C三个选项中选出一个最佳选项。 U5%20-%20Task%203.mp3 1.Why did David call John? [答案]B.He wanted to ask for compensation. 2.What’s wrong with the goods which David has bought? [答案]A.They are not up to the standard. 3.How did David prove that the goods have quality problems? [答案]A.He had them re-examined. 4.What can David do if the goods do not meet the requirements? [答案]B.Cancel the contract. 5.How did John face this complaint? [答案]C.He agreed to look into this problem seriously. ★阅读理解:阅读下面的短文,根据文章内容进行判断,正确为T,错误为F。 It’s clear that success and failure are important and common topics.Every business has its ups and downs,and so does every person.In other words,sometimes we succeed and sometimes we fail.Another common way of saying this is You win some and you lose some.Nobody wins all the time,not even in the great success stories that we read or hear about. Think of a successful entrepreneur.Now,do you think that person achieved great success on his first attempt? In 99% of cases,the answer is no.Every successful businessperson learned through failure.Now have a look at your favorite business news site.You’ll see that almost every story can be put into either the category of success or that of failure.Businesses either grow or shrink but they don’t remain the same. 1.Every person has his or her ups and downs.[答案]T 2.A common saying You win some and you lose some means that sometimes we succeed and sometimes we fail.[答案]T 3.99% of successful businessmen achieved great success on their first try.[答案]F 4.Successful businessmen learn through failure.[答案]T 5.Businesses either shrink or remain the same.[答案]F ★阅读理解:阅读下面的短文,根据文章内容进行判断,正确为T,错误为F。 SUCCESS AND FAILURE It’s clear that success and failure are important and common topics.Every business has its ups and downs,and so does every person.In other words,sometimes we succeed and sometimes we fail.Another common way of saying this is You win some and you lose some.Nobody wins all the time,not even in the great success stories that we read or hear about. Think of a successful entrepreneur.Now,do you think that person achieved great success on their first attempt? In 99% of cases,the answer is no.Every successful businessperson learned through failure.Now have a look at your favorite business news site.You’ll see that almost every story can be put into either the category of success or that of failure.Businesses either grow or shrink but they don’t remain the same. 1.Every person has his or her ups and downs.[答案]T 2.A common saying You win some and you lose some means that sometimes we succeed and sometimes we fail.[答案]T 3.Ninety nine percent of successful businessmen achieved great success on their first try.[答案]F 4.Successful businessmen learn through failure.[答案]T 5.Businesses either shrink or remain the same.[答案]F ★阅读理解:阅读下面的对话,选择合适的内容将对话补充完整。 CLERK:Hello,Big City Electricity,how may I help you today? PETERS:_____ .[答案]C CLERK:May I have your account number? PETERS:Certainly,it’s 4392107. CLERK:Thank you,is this Mr.Peters? PETERS:Yes,this is Mr.Peters. CLERK:Thank you.What can I help you with? PETERS:_____.[答案]A CLERK:I’m sorry to hear that_____.[答案]E PETERS:The bill is 300% higher than last month. CLERK:Terribly sorry for that.Let me ask you a few questions and then I’ll see what I can do. PETERS:OK,Thank you for your help. CLERK:Of course,thank you for calling this to our attention.Now,how much do you usually pay for your electricity? PETERS:I usually pay about $50 a month. CLERK:Thank you._____[答案]D PETERS:$200.I can’t understand why. CLERK:Yes,Mr.Peters.Was your usage different in any way? PETERS:No,it was an average month. CLERK:I’m sorry there certainly seems to be a mistake. PETERS:Well,I’m happy you agree with me. CLERK:I’ll contact a service representative.And what’s your phone number? PETERS:408-533-0875 CLERK:_____.We’ll do our best to change this as quickly as possible.[答案]B PETERS:Thank you for your help in clearing this up. A.I think I’ve been overcharged for the past month. B.I’m terribly sorry about the mistake. C.I’m calling concerning my electricity bill. D.And how much did we charge on this bill? E.Why do you think we charged you too much?
