• 1. 資訊管理與決策Information, Management, and Decision Making
    • 2. Three Main Schools in Management TheoryTechnical-Rational Planning,Organizing,Coordinating,Deciding,Controlling Behavioral High-volume,high-speed work Variety,fragmentation,brevity Issue preference:current,ad hoc,specific Complex web of interactions,contacts Strong preference for verbal media Control of the agenda Cognitive
    • 3. Managerial RolesInterpersonal Roles RoleBehaviorSupport SystemFigureheadNone existLeaderInterpersonalNone exist LiaisonElectronic Communication systemsSource: XXXXXXX
    • 4. Managerial RolesInformational Roles RoleBehaviorSupport SystemNerve centerManagement information systemsDisseminatorInformation processingMail, office systemsSpokespersonInformation processing Office and professional systems,workstationSource: XXXXXX
    • 5. Managerial RolesDecisional RolesRoleBehaviorSupport SystemEntrepreneurNone existDisturbance handlerDecision makingNone exist Resource allocatorDecision makingDecision support systemsNegotiatorNone existSource: XXXXXX
    • 6. Modals of Individual Decision MakingRational model Comprehensive rationality Satisficing model Bounded rationality Muddling through Successive comparison Psychological Cognitive types
    • 7. Models of Organizational Decision MakingRational actor Comprehensive rationality Bureaucratic Organizational output Standard operating procedures Political Political outcome Garbage can Nonadaptive organizational programs