40. 什么是战略?战略是:
一个企业的目标和达成目标的手段。
Strategy=do right things+do things right。
战略是差异化的选择。(波特)
战略是对影响绩效的最重要因素的认定和改进。(PIMS)
战略是对治理结构、资源、企业领导和产品与服务四个方面存在的问题的认定和改进过程。(GREP)
战略是内部能力的认定并用能力决定方向和手段的决策。(Hamel and Prapalad)
47. (一)导论1,定义。
根据handbook of compensation management一书的定义,基本薪酬是:wage provided to employee before any add-on such as shift defferencial,performanace bonus,clothing allowance,or overtime.
2,基本薪酬的三种支付方式
3,为什么要有不同的支付方式?
48. 基本薪酬的三种支付方式1,pay for job :根据个人从事的职位的价值支付的报酬
2,pay for compentence or pay for person:根据个人的技能、知识和行为支付的报酬
3,pay for performance :根据个人的业绩支付的报酬。
105. Pay for skill,knowledge and behavior(pay for compentence)向技能工资支付报酬
问题的起源:为什么要向技能支付报酬?
几种做法:职位、角色和直接对技能
主要的问题(要做好的基本条件)
趋势
一个例子
106. 为什么要对技能支付报酬?对技能支付报酬的基本意思
工资支付的基础:职位价值、业绩和技能。Pay for skill,pay for compentence: (1)pay for general compentence;(2)pay for core compentence
对技能支付报酬的理由
1,技能对企业竞争的重要性
2,基于职位价值支付报酬的问题
3,有些职位只能用技能或者更加适合技能(如研发)
107. Focus of competency definitionMethod
Of
linkageevaluationPoint factor and grade structureRole classficatin systems into broader pay bandsPerson-based pay setting in very broad bandsPay adjustmentSkill/competence pay steps in rangesPay increases based on assessment of results and competencePay increases based wholely /largely on personal competenceBonos and recognitionBonuses related to assessment of resluts and competenceRecognition awards for personal bahavior in line with corporate valuejobroleperson
108. Culture and Pay Techniques 1文化与薪酬支付技术Pay Techniques
薪酬支付技术Role of employee / management trust
员工和管理层之间的信任在其中扮演的角色Achievement orientation
成果导向/结果导向Capacity to measure performance
衡量员工绩效的能力Current compensation issues
当前薪酬管理中出现的问题Profit sharing
利润分享Could add to dissatisfaction if trust is lowCulture must be performance oriented Can be used where accounting data is all that is availableConsider total compensation effectSubjective perf. bonus
个人绩效奖Trust level varies with individual’s relationship with managementMay be counter-productive in risk adverse organizationSuccessful plans have good measurementOpportunity/Gain sharing
收益分享Most need neutral to positive level.
Standards are an issueRequires good cost of goods and labor dataGroup incentive
群体奖Should be positive
Standards are an issueVaries with degree and focus desired An additive built on sound base salary, not a substituteTargeted individual incentive
有针对的个人奖Perceived attainability if goal is criticalWorks best with high achieve individuals
Largely dependent on cultureObjectives must be measurableConsider total compensation effectKey contributor programs
关键员工激励If negative, participant backlash could be a problemAble to identify key contributorAn additive built on sound base salary, not a substituteCompetency, Knowledge or skill-based pay 能力工资Must be able to assess level of knowledge or skillCan be expensive
Must be justified by impact on productivity
109. Culture and Pay Techniques 2文化与薪酬支付技术Pay Techniques
薪酬支付技术Role of employee / management trust
员工和管理层之间的信任在其中扮演的角色Achievement orientation
成果导向/结果导向Capacity to measure performance
衡量员工绩效的能力Current compensation issues
当前薪酬管理中出现的问题Broadbanding
宽带薪酬Aspects of application re-quires high levels of trust at all organization levels or could be perceived as arbitraryLack of quality performance management system and performance culture will negate approachMust have solid linkages between corporate strategy and performance measures down to individual and/or team levelCan disrupt and distract organization or improve morale, performance and organization strength when compared to existing systemLong-term plans
长期激励计划Trust in equitable assign-ment and appropriateness of measure is critical Achievement orientation must be focused over a longer termMust be able to select appropriate measures which satisfy all stakeholdersPredicting long-term stock payouts can be a source of conflictWork-life benefits
工作生活福利Employees must believe management is sincere and supportiveCompensation levels must at least equal and preferably exceed pay marketNon-cash
非现金激励Potential for arbitrary decisions makes it important to make basis of reward explicitDoes not require organization wide achievement orientationThere should be clear measures of behaviors and resultsCompensation levels approximate pay market
Award are taxable
110. Culture and Pay Techniques 3文化与薪酬支付技术Pay Techniques
薪酬支付技术Power of the technique
该技术的力量/作用Potential impact on
employee compensation
对员工薪酬的影响Organizational issues
与组织相关的问题Culture characteristics
组织文化特征Organizational pressure for performance
组织追求绩效的压力Profit sharing
利润分享Diffuse unless backed by cultureCan be demoralizing if no profit to shareA good option where measurement capacity is limitedMost compatible with a group-oriented cultureCan reinforce and help raise level of demandSubjective perf. bonus
个人绩效奖Arouses desire to do well, but do not focus employee in advanceUnpredictable Often found where direction is unclearFocus on individual accountabilityCan be successful if clearly definedOpportunity/Gain sharing
收益分享Powerful if done right
Effective at focusing effortUpside 5-15%
Downside varies by plan typeFit a group-oriented culture bestSupports emphasis on performance
Add peer pressureGroup incentive
群体奖Strongest with small cohesive groupUpside potential controlled by group output Clear goal-setting neededRequires a group-oriented cultureFits medium to high demandTargeted individual incentive
有针对的个人奖Strongest if achievable cash awardOpportunity must be at least 10-15% to have an impactClear goal-setting neededTotally focused on individual accountabilityGood for high demand situationsKey contributor programs
关键员工激励Powerful for retention
Recognition can be motivationalMust be sizable and not very variableMust be limited to truly key contributorsWill culture accept “individual deals”?Aimed at retaining proven performersCompetency, Knowledge or skill-based pay 能力工资Objective is workforce flexibility, not incentiveShould be large enough to make accquiring skills worthwhileMust useful as part if a broader productivity effort
111. Culture and Pay Techniques 4文化与薪酬支付技术Pay Techniques
薪酬支付技术Power of the technique
该技术的力量/作用Potential impact on
employee compensation
对员工薪酬的影响Organizational issues
与组织相关的问题Culture characteristics
组织文化特征Organizational pressure for performance
组织追求绩效的压力Broadbanding
宽带薪酬Relieve employee frustration over perceived loss of career opportunity and pay growth
Focus on performance when support systems are in placeSome redistribution of pay based on perceived individual actual/potential contribution
Need for adequate assessment toolsOrganization commit-ment to implement and support
Strong rationale is rapid organizational ChangeTolerance of ambiguity necessary or bands will be structured similar to grade
High commitment to communicationBetter for medium demand
Unproven in creating high performance demandLong-term plans
长期激励计划Driven by significant capital accumulationMaximize or minimize competitiveness of total compensationExecutive must be able to collaborate and sacrifice unit for company performanceHigh performance pressures optimize successWork-life benefits
工作生活福利Works best at loyalty and morale builder
Help recruitment and retentionReduce employee out-of-pocket expenseCommunications, supporting policies and procedures
Orientation of supervisors is keyWorks best in IT, R&D and related culture and younger workforceFits all situationsNon-cash
非现金激励Role modeling and public recognition can be an incentive for future behaviorShould make no impactsGood option when goals are unclear or change frequentlyHigh collaborative cultures might resist individual or group recognitionFits all situations (individual, group, and team)
150. 福利的定义:(BENEFITS)是对雇员的一种间接报酬。A benefits is an indirect reward given to employees to organizational membership.
公司应该考虑的福利问题:
1,把福利包括在内,总报酬水平应该定在什么水平?
2,总报酬中的福利部分应该占多少比重?
3,各种福利应该保持一个什么样的结构?
4,企业的福利开支如何保持在一个可以接受的范围之内?
5,什么人应该享受什么福利?FRINGE BENEFITS