国 家 邮 政 局
文 件
国家工商行政理总局
国邮发〔XX〕193号
关印发国快递服务合示范文通知
省治区直辖市邮政理局工商行政理局:
规范快递服务维护消费者合法权益国家邮政局国家工商行政理总局组织制订国快递服务合示范文现予印发XX年10月1日起施行请省(区市)邮政理局工商行政理局指导快递企业做施行工作密切注意施行程中情况出现问题时国家邮政局国家工商行政理总局报告
国家邮政局 国家工商行政理总局
二八年八月十八日
gfXX0410
国快递服务协议
1快递详情单协议组成部分协议寄件快递服务组织收寄员快递详情单签字盖章成立
2快递服务组织法收寄快件信件外快件国家关规定场验视禁寄物品拒绝验视物品予收寄寄件提供快件交寄日起年查询服务
3寄件交寄国家禁止寄递物品隐瞒交寄快件件状况应相关规定出示效证件准确工整填写快递详情单
4快递服务组织服务程中造成快件延误毁损灭失应承担赔偿责双方没约定赔偿标准相关法律规定执行约定相关法律规定快递服务标准规定快递服务组织偿代封装承担封装善造成延误毁损灭失责
5寄件违规交寄填单误造成快件延误法送达法退封装善造成快件延误毁损灭失寄件承担责
6快递服务组织寄件约定送达时间没约定快递服务标准规定快递服务组织快件送达收件登记收件效证件号收件签章视送达收件单位单位收件员签章加盖该单位收发章视送达
7免责事法律法规规定未事宜协议双方行商定
domestic express service agreement
1 the express waybill constitutes part of this agreement which shall come into force upon the signature or seal by both the sender and collector on the waybill
2 all collection and delivery activities shall be governed by law the express service provider would examine right on the spot all items except letters according to relevant rules and regulations and shall not accept prohibited or unexamined items tracking and tracing service shall be available within one year as of the collection date
3 the sender shall not consign any prohibited articles or conceal any information concerning the articles contained in the items to be delivered shall provide valid certificates as stipulated and fill out the express waybill accurately and carefully
4 the express service provider shall assume the liabilities of compensation for any delay or damage to or loss of items incurred in the process of the service relevant rules or regulations shall apply in case of unavailability of agreement on compensation standard and the express service standard in case of absence of both agreement and regulations the express service provider shall bear the responsibility for any delay or damage to or loss of items arising from prepaid but improper packaging by the express service provider
5 the sender shall take the responsibility for any delay or failure in delivery or return arising from improper consignment or inaccurate information provided or any delay or damage to or loss of items incurred in connection with inappropriate packaging by the sender
6 the express service provider may agree on a delivery time with the sender and the express service standard shall apply in case no such agreement is made the express item shall be deemed delivered upon recording of receiver’s id number signature or seal by the receiver andor the company seal if applicable after the express service provider sends it to the addressee
7 relevant rules and regulations shall apply to disclaimer subjects and matters not mentioned herein may be negotiated later by the two parties to this agreement
国 快 递 详 情 单
express waybill
快递服务组织名称标识 条形码编号位置
express service provider name & logo barcode or waybill no
寄件姓名from 联系电话(非常重)phone (very important) 收件姓名to 联系电话(非常重)phone (very important)
单位名称company name 单位名称company name
寄件址address户代码 邮政编码 □□□□□□customer code postal code 收件址address 城市 邮政编码 □□□□□□city postal code
文件□document 物品 □parcel 系物品请实填写件名称数量需保价请实申报保价金额交纳保价费please specify the contents and amount of the parcel declare value for carriage and pay the appropriate charge 重量 千克weight kg 体积 长 ×宽 ×高 厘米3volume l ×w ×h cm3
保价 □declaring a value for carriage 保价金额: 万 仟 佰 拾 元(写)declared value for carriage 付款方式 现金 □ 协议结算 □means of payment cash agreement
件品名name of contents 数 量amount
资 费charge 加急费urgency surcharge 包装费packagingfee 保价费charge for declared value
费总计total 1□ 2□ 3□商定agreement □
特声明special statement 非禁寄品 □ 易碎 □ 加急 □ □nonprohibited articles fragile urgent others 非保价快件赔偿限额compensation limits for articles without declared value 资费2倍 □ 资费5倍 □ 商定 □ charge x 2 charge x 5 agreement
收件签名receiver’s signaturey年 m月 d日 h时证件 证件号:id id no 代签签名:authorized signatoryy年 m月 d日 h时证件 证件号:id id no
寄件签名sender’s signature y年 m月 d日 h时 收寄员签章accepted by (signature)
备注remarks
单号位置 填写单前务请阅读背面快递服务协议您签名意味着您理解接受协议容
your signature indicates you have read fully understand and accept the domestic express service agreement on the back of this form
请正楷力填写 服务电话 查询电话 网址:
press hard hotline inquiry line website
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