1. 企业数字神经系统
Digital Nerve System
of an Enterprise
张振清
Zhang Zhen Qing
企业IT及电子商务事业部 副总经理
Deputy General Manager,
Department of e-Business & Enterprise IT
2001年5月25日
25 May 2001 e 时代的 新联想Legend Digital China Limited.
2. 联想控股Legend Holding神州数码集团Digital China Group(新)联想集团(New) Legend GroupInternet 接入设备制造商
Internet access equipment manufacturer 网络产品Network Products
系统集成System Itnegration
代理分销Distribution专门面向电子商务,提供电子商务所需的产品、解决方案和服务
Specialised in providing e-business products, solutions and services…
3. 企业数字神经系统Enterprise Digital Nerve SystemLegend Digital China Limited第二第三第四第一企业“数字神经系统”是什么?What is “digital nerve system”?企业“数字神经系统”为什么?Why “digital nerve system”?企业“数字神经系统”怎么做?How to build “digital nerve system”?“数字神经系统”的远景怎样?What’s the prospect of “digital never system”?神州数码的“数字神经系统”Digital China’s “digital nerve system”第五
4. 企业上网,企业必须深入系统地在Internet上挖掘业务增值Enterprises going online – aiming at value-addingINTERNET公司与公司 Company & Company客户与公司Customers & Company数以百万的节点相连接 Millions of connection pointsINTERNETe-Businesse-Business电子
商务每位雇员都是一个用户Every employee is an user数十亿的人实现连接Linking billions of people内部网 Intranet
5. 认知电子商务的实质Understand the essence of e-Business 电子商务其实是依靠互联网技术手段和条件,对企业经营运作各环节,包括与外部供应商及客户协同的各环节,进行旧有流程的变革,实现信息化的过程,它使企业能够提高效率、降低成本,提升客户满意度。
Essentially speaking, e-Business is a revolution relying on internet technology and environment to every phase of the operation of an enterprise, including every link of external coordination with suppliers and customers. It is a process of infomrationlisation that enables an enterprise to achieve higher efficiency and better customers satisfaction at lower cost. 电子是手段,商务是目的。Internet is the methodBusiness is the objective
6. B2C电子商务模式B2C e-Business Model电子商务
B2C企业B2C e-Business enterprises终端客户
End Users因 特 网Internet产品/服务 Product/Service物流 Material Flow
信息流 Info Flow
7. 降低交易成本reduce transaction cost提高满意度increase satisfaction代理商Sales Agents电子商务
B2C企业B2C e-Business enterprises
物流 material flow
信息流 info flow供应商Suppliers互联网InternetB2B电子商务模式B2B e-Business Model
8. 通过组合和连接不同的系统硬件及系统软件搭建业务运作的IT基础设施Build IT infrastructure for business operations by combining and connecting different system hardware and system software通过如ERP系统,把企业内部一个个孤立的信息孤岛整合成统一的信息平台,实现企业内部信息透明化Integrate separated internal information resources into one platform by using systems such as ERP to ensure information transparency 网络化环境 Internet environment
网络化社会Internet society提供应用解决方案运行的基础平台和环境Provide a platform and environment to implement solution packages电子商务发展四步曲Four stages of e-Business development中国目前电子商务的发展处在第一、第二阶段China is in the stage 1 and 2 of e-Business development网络基础建设network infrastructure企业内信息化建设Internal Informationlisation 企业间互联互通Inter-enterprise connection网络社区Internet communityCRM、SCM、e-markerplace 等,建立企业上下游以及企业间互联互通Build top-down, bottom-up, and parallel communication channels among enterprises, such as CR, SCM and e-marketplace电子商务为企业创造直接价值的基本条件Fundamental conditions for e-Business to directly create values for enterprises
9. 企业内部
信息化 Internal informationsation网络平台搭建Build up internet platform企业内部信息化Internal informationlisationB-B网络社区Internet Community电子商务发展四阶段Four stages of e-Business development 硬件系统 Hardware
软件系统 Software 业务流程信息化Informationlisation of business process
管理流程信息化Informationlisation of management process第一阶段Stage 1第二阶段Stage 2第三阶段Stage 3第四阶段Stage 4 行业内部上下游电子交易Top-down and bottom-up e-transactions within the industry GTW电子商务基础条件Fundamental conditions for e-Business电子商务价值表现The value of e-Business清醒认知电子商务的演变过程Clearly understand the evolution process of e-Business
10.
企业信息系统,就像一个人的神经系统,信息系统通畅了,企业就会运转良好;不通畅,企业就一定会难受。通则不痛,痛则不通。 The information system of an enterprise is of the samesignificance as the nerve system to a person. The enterprise will operate soundly only when its information system is running smoothly. Smooth communication ensures good health. The opposite manifests pain.
用IT提高企业的核心竞争力IT increases the competitiveness信息化/数字化Informationlisation/digitalisation8/9810
11. 一间公司的智商是由其
IT的基础结构连接、共享和组织信息
的程度所决定的。孤立的应用程序和数据,
无论多么令人注目,只会产生傻瓜式的专
家,但不会产生高效的企业行为。
---- 史蒂夫.H.哈克尔 & 里查.L.诺伦
《有线管理:使用信息技术改变企业》
The IQ of an enterprise is determined by the degree and extent to which its IT fundamental structure linking, sharing and organising information. An isolated application or data, no matter how prominent it is, can only
result in fool type specialist but highly efficient enterprise actions.
企业的智商Enterprise IQ用数字神经系统提高Using digital nerve system to improve数字化企业digital enterprises8/9811
12. 坏信息必须尽快传递信息仓库Information Warehouse透明性Transparency有序性Orderliness准确性Accuracy安全性Safety一致性Consistency及时性Timeliness唯一性Uniqueness 把握住内、外部信息,并及时做出反
应,是企业制胜之关键The key to win is to grasp information for timely reaction
把握住信息流,是实时化、集成化、透
明化、流程化管理之关键The key to a real-time, integrated and transparent processmanagement is to control information flow完整性Integrity把
坏信息
转换为
好信息
13. LDC数字神经系统LDC digital nerve systemLDC数字神经网络系统LDC digital nerve network systemIntranet 及应用
Intranet & its application MARKET PLACE分销业务Distribution集成业务Integration网络业务Internet商城业务Business MallE-ChannelInternet 及应用
Internet & its applicationIP音视像网应用
IP Audio-Visual Network applicationSCM / ERP / CRM8/9813
14. SAP
SAP
SAP
SAP SAP SAP SAP
SAP SAP
SAPSAP
损益,资产负债,资金流量,供应商,客户,
PO, SO, AP, AR,资产,费用,存货及移动,两金,物料成本,资金成本,项目投入与成本,
内部交易等Profit & loss, Assets & Liabilities, cash flows, suppliers, customers, PO, SO, AP, AR, assets, expenses, inventory, cash, material cost, financing cost, investment & cost, internal transactions, etc.事业部Business Dept神州公司Digital China业务群Business Groups区域Regions产品线Product Lines平台Platform数字神经系统ERP是基础Digital nerve system is the basis of ERP
15.
e-Bridge电子商务交易系统e-Bridge transaction systemERP系统 ERP system交易平台Transaction platform网站子系统Sub-systemCALL Center 客户CustomersERP接口ERP interfacee-Bridge(神州商桥) 电子商务系统构成System structure of e-Bridge
16.
外部用户External users交易平台 Transaction Platform产品查询 Product enquiry选购产品product selection系统拆单Order processing 接口服务器 Interface server内部用户 Internal userERP库存检查Inventory check信用检查Credit check价格检查price check创建交货单Issue delivery docket物流系统 Material flow system接收交货单Receive order排货Load goods送货Deliver订单信息 Order Information确认结果 Confirmation到 货Goods Arrival 收货信息 Conformation of Receipt交货单
Delivery docket收货信息Conformation of Receiptwww.e-Bridge.com.cn查询与订货Enquiry & Order邮件
emaile-Bridge交易的后台处理流程e-Bridge back-office processing 订单信息 Order Information确认结果 Confirmation
17. 中央数据库(存储所有的数据和应用程序)Central data warehouse (storing all data and applications)SAP R/3 -- 三级客户/服务器结构 three layers of customers/ server structure用 户 界 面 User interface应 用 逻 辑 服务器 Logical server数 据 库 服务器 Database server中央数据库 的缓冲区Buffer area of central data warehouse从用户输入数据Data entry by users输出数据到用户Data output to users从数据库读和更新缓冲区Read from database and update buffer area面向对象的修改求(异步)Object-oriented changing request (asynchronous)