前公司般总机接线员电话转接部门者现公司拥类似前台服务果转接电话话应说呢
电话转接
i’ll put you through right now
现帮转接
i’ll connect you with the department you want hold on for a minute
电话转您需部门请稍
i’ll switch you over to mr clark
您电话转克拉克先生
i’m sorry but the number is engaged we’ll call you if connected
抱歉电话占线果接通您电话
订购商品询问
1 i'd like to place an order for your party dress from your catalog 想订目录晚礼服
2 may i order some flowers 订花?
3 how can i pay for this item 付款?
4 i'd like to buy the car on your tv commercial 想买电视广告汽车
5 please send me your catalogue 请寄目录
6 do you have any life menu magazine tenin stock 第十期生活菜单存货?
7 how long will it arrive 需久会送呢?
8 the product you sent to me is not what i ordered 送产品订东西
9 i'm calling about an order i placed a month ago it hasn't arrived yet 电话月前订东西产品现没
解析:
1 现电话网络订购国流行国订购外国目录产品电话前定先记商品型号尺寸节省通话时间
2 commercial(电视广播中)商业广告意说成commercial film 简称cf advertisement指(面)广告简称ad advertisement mail 广告邮件 advertisement column广告栏常 3 place 开出订单意ie to place an order with sb (某订订单)
听清楚
1 sorry i didn't catch you起听懂说
2 sorry i didn't understand 抱歉听懂
3 sorry i didn't get what you said 起没听懂说话
4 i can't hear you very well 听太清楚
5 i can barely hear you 听说6 i'm having trouble hearing you 听清楚
7 we have a bad connection 通讯效果太8 i can't catch what you are saying 听太清楚说话
发生面情况请方重复遍说:
1 pardon请说遍?
2 excuse me 请说遍?列两句起意会话果面没接说明语尾扬方说次听句话时知道方说遍
3 i beg you pardon 请说遍?(句请求方原谅说次意思)
4 could you repeat that please 请说遍?
5 would you say that again 说遍?
请方说慢点说法:
1 would you speak more slowly 说慢点?
2 could you speak up a little 声点?(speak up 声说speak out)
3 would you speak more clearly 说清楚点?
4 would you explain more for me 解释遍?
5 please speak a little louder 请讲声点
6 would you slow down please 请说慢点?
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