48. Page * of 110D2:DESCRIBE THE PROBLEMG8D 要求要有 Problem Statement.
以真實,可計算的數據詳細描述問題.
WHAT(事,物):發生問題的事及物.
WHERE(地):
事物發生的地點(第一次發生,其他發生地點,持續發生的地點).
事物本身發生問題的區域(裏面,外面,上面或下面…)
49. Page * of 110WHEN(時): 第一次發生及隨後再出現的時間.
WHO(誰): 發現部門或人員
How Big/ How Much: 問題發生的影響程度.
例:尺寸,數目, MAGNITUDE 比例,趨勢, YIELD LOSS…
59. Page * of 110問題發現與確認問題發現與確認經驗的參考檢討層別的思想[人,工,料,機,T等]數據彙總數據收集Check list設計品質問題分析思考流程推移管理圖分析直方圖分析柏拉圖分析問題點的掌握澄清問題特性要因分析散佈圖分析真因確認[證明因果]95% Only oneroot cause確認問題點物理現象成立條件[中間果]要因實際狀況應有狀態水準差異分析研擬對策短期驗證檢討與修訂長期追蹤[效果確認]標準化
60. Page * of 110清晰
使用SPC者是否全然瞭解?輔以圖片為佳.
合宜
REQUIREMENT與客戶要求或INTERNTIONAL STANDARD比應做的重要動作/檢查是否規定在SPEC做完重要動作之記錄.記錄之保存與應用上級VERIFICATION.
67. Page * of 110過程較簡易.
EG.1.SHOTDOWN.
2.暫時加強檢驗水準..P(D6) AC
(D6) D (D6)過程較複雜
. (模擬+中長期追蹤確認)
例::規範SOP .P(D3) AC
(D3) D (D3)D3和D6 的PDCA的差異
68. Page * of 110D7: Prevent Actions(避免再發生)指文件更新, 要有以下兩種文件
1.實際作業規範. 程序及製程來避免此問題及其他相關問再發生,
2.並將之納入品質作業作業系統及推 廣, 如: FMEA 或 General Rule 文件
69. Page * of 110D7: Systematic Prevent Recommendations修正管理系統
針對現有的作業或系統做修正
另尋解決對策所替換的系統
70. (本页无文本内容)
71. Page * of 1108D 如何納入知識管理體系8DFMEAPositrol Plan
OCAP
TCM FormProcess
ControlTECN:
Containment
ActionECN:
Permanent
ActionD3D7D6
72. Part Function
Process FunctionPotential
Failure Mode SeverityPotential
Effect(s) of FailureClassif. OccurrencePotential
Cause(s)/Mechanism(s)
of FailureCurrent
process ControlsDetection123456789The section of the FMEA form duplicated above has several logic traps that cause teams to get confused and go off track.Follow this guide if your team is confused.
1.Design FMEA ---- Be sure to list all part functions and engineering specifications.
Process FMEA ---- Be sure to list all process functions and requirements.
2.Failure modes occur in two major ways:
•Complete failure (fails to function).
•Partial failure (Intermittent;Overperformance;Degrades over time faster than specified.)3. Effects are all the downstream consequences of the failure mode.
4. Severity measures the seriousness of the effects.
5..Note critical or significant characteristics in the Classification column.
6. In this process,Causes create failure modes,not effects.
7.Occurrence is the measure of the cause.
8. Current Design/Process Controls are directed at causes and failure modes.
9. Detection is directed at causes and failure modes.
FMEA Logical Traps
73. Page * of 110Q.C.C v.s 8DD2:問題描述 (PROBLEM DESCRIPTION)D4:要因分析及確認
(DEFINE AND VERIFY ROOT CAUSE)D5:永久改善行動的擬定 (CHOOSE AND VERIFY PERMANENT CORRECTIVE ACTION)D1:成立小組 (USE TEAM APPROACH)D3:暫時性防堵對策(DEVELOP INTERIM CONTAINMENT ACTIONS)
6.目標設定9.對策實施 10.效果確認 11.標準化12.工作檢討D7:避免再發生
(PREVENT RECURRENCE)D8:完成 (RECOGNIZE TEAM & INDIVUAL CONTRIBUTION)1.圈的組成2.主題選定3.活動計劃5.現狀把握4.工作分配8.對策擬定7.要因分析D6:永久改善行動的實施及確認
(IMPLEMENT & VALIDATE PERMANENT
CORRECTIVE ACTION)
74. 公司解決問題工具的共同語言Problem
SolvingProblem
PreventionIEE統計
工具箱,QC7,
新QC7手法Key Notes
Study and
ControlSPC
ToolsControl
PlanFMEACIAPQPQFDBusiness
Plan
Goal8-DRADSFTA知識管理
資訊系統
平台
75. Page * of 110原文全名 1/28-D: Eight-Disciplines of Problem Solving
FMEA: Failure Modes& Effects Analysis
APQP : Adrvance Product Quality Planning
DOE : Design of Experiments
EI&PM : Employee Involvement & Participative Management
76. Page * of 110原文全名2/2FTA : Fault Tree Analysis
CI : Continuous Improvement
QC : Quality Circles
QFD : Quality Function Deployment
SPC : Statistical Process Control