• 1. CREDIT RISK MANAGEMENT 信贷风险管理 HSBC 汇丰银行1
    • 2. CREDIT CULTURE 信贷文化Risk averse given Bank’s high gearing and thin margin 倾向低风险,由于银行高负债和低利息差 Proper goals and measures with controls 适当的目标和措施及控制 The Line takes primary (or joint) responsibility of the credit decisions 前线部门对贷款决定负主要(或共同)责任 Burden of proof on the Line 证明应贷款责任在于前线部门 Never feel embarrassed to ask “dumb” questions 不用担心问“愚笨”的问题2
    • 3. CREDIT RISK MANAGEMENT 信贷风险管理Prerequisite:先决条件 Senior management’s support (positive intervention?) 高层管理的支持(积极干预?) People (technical capability, integrity and inter-personal skills) 人员(技术能力、人格和人际交往能力) Organization and System 组织及系统   Attribute:特征 Independent 独立性 No bottom-line responsibility 没有盈利责任 Professional 专业性 Firm and fair 坚定和公正 3
    • 4. STRUCTURE AND APPROVAL PROCESS结构和认证程序 Board of Directors 董事会 行政总裁(总部) GHQ CEO APH CEO 行政总裁(亚太区) AMH GM总经理 (香港及中国大陆) Line前线部门 信贷总经理 GM Credit CCO首席信贷官 HD Credit 信贷部门主管Concurrence 认同Approval 审批Approval 审批Approval审批 Country Risk/Bank Risk 国家风险/银行风险 Market Risk/Credit Risk 市场风险/信用风险Market Risk/Credit Risk 市场风险/信用风险Credit 信用4
    • 5. ALTERNATIVES选择Centralized vs Decentralized集权/分权 Individual vs Committee (composition and decision making process)个人/委员会(债务组成及决策过程)   Factors to consider: 需要考虑的因素   Individual / Collective Decision / Responsibility 个人/集体决策/责任 Senior management’s trust 高层管理的信任 Quality of staff (at centre and in the line) 员工的素质 (管理人员和一线职员) Specialization of staff 员工专业化 Effectiveness of internal control system 内部控制系统的功效 Quality of service (e.g. turnaround time) 服务的质量(例如:报废项目时间) Others (fraud prevention etc.) 其他(防范欺诈等)5
    • 6. Structure and Account Cycle 结构及客户信贷周期Policy/政策Approval审批Risk Monitoring 风险监督Recovery追偿Head of CRM信贷风险管理部Loans贷款Unhealthy loans 不良贷款Review回顾Review回顾6
    • 7. Credit Policy, Guidelines and Procedures Manual 信贷政策,指南及程序手册Key business objectives 主要业务目标 Structure and Responsibility 结构及职责 Economic Outlook 经济预期 Sectoral Analysis 行业分析 Business Strategy and Focus 业务战略和重点 Risk Assessment and Credit Appetite 风险评估和信贷偏好 Lending Guidelines 贷款指南 Credit Products, Procedures and Advice 信贷产品、程序和建议 7
    • 8. CREDIT POLICY信贷政策Market positioning and risk appetite 市场定位和风险偏好   Return 回报     Private Bank Commercial Bank Subprime Lender 私人银行 商业银行 次级贷款人 -Large corporate 大型企业 -Middle market 中端市场 -Small business 小型企业 -Consumer 消费者   Risk 风险8
    • 9. MARKET SEGMENTATION – CREDIT TOOLS 市场细分—信贷工具Corporate Banking - Large corporate - Judgemental (plus Rating, KMV, MRA) 公司金融-大型公司-主观判断(加评分,KMV, MRA)   Commercial Banking – Medium sized corporate – Judgemental 公司金融-中型企业-主观判断   Business Banking – Small business – Scoring 商务理财-小型企业-评分   Personal Financial Services – Consumer – Scoring 个人金融服务-消费者-评分  9
    • 10. Delinquency Rates, All Banks, SA (USA)贷款不良率美国所有银行0246810121491Q191Q392Q192Q393Q193Q394Q194Q395Q195Q396Q196Q397Q197Q398Q198Q399Q199Q300Q100Q301Q101Q3Residential * 住房贷款Commercial * 商业房地产贷款C&I Loans 工商贷款Total Loans & Leases 贷款和租赁总额%10
    • 11. Charge-Off Rates, All Banks, SA (USA) 冲销率 所有银行 美国0.00.51.01.52.02.53.091Q191Q392Q192Q393Q193Q394Q194Q395Q195Q396Q196Q397Q197Q398Q198Q399Q199Q300Q100Q301Q101Q3Commercial * 商业房地产贷款C&I Loans 工商贷款Total Loans & Leases 贷款及租赁总额%Residential * 住房贷款11
    • 12. Loan Quality in HK 香港地区贷款质量-10%-5%0%5%10%15%20%NPL % 不良贷款比例Credit card charge-off ratio (annualised) 年信用卡冲销比例Mortgage Delinquency Rate 住房贷款不良率Real GDP (year on year % change) 年实际GDP变化率12
    • 13. CREDIT RISK ASSESSMENT 信贷风险评估Corporate and Commercial Banking 公司金融 (大型和中型企业) Operating Risks 运营风险 Borrower Grade 借款人评级 Financial Risks (including Projection) (PD) 财务风险(包括财务预测)(违约机率) Account Conduct 来往状况   Security and Facility Structure抵押品、贷款结构及评级 Facility Grade 设施评级 (Property + Marketable Securities) (财产和可交易的证券) 13
    • 14. Small Business 小型企业More vulnerable to economic downturn 易受经济下滑的影响 Information problematic (low financial transparency and reliability) 信息问题(财务信息透明度及可信度不高) High operating risks (relatively weak in management skills) 高运营风险(较弱的管理能力) Characteristics of the Scorecard 记分卡的特征 Company’s financials 公司财务状况 Company’s credit history and behavior 公司信用历史和表现 Company’s attributes (age, sector, size etc) 公司性质(成立时间的长短、所属行业、规模等) Owner’s scores 公司所有者的评分 14
    • 15. 英国小型公司主要业务的设立与终止设立千/每季度终止15
    • 16. Consumer 消费贷款Criteria Based Lending 根据准则所进行的信贷 More commonly for secured products, e.g. mortgage, car loans, HP and loans secured by liquid assets 多用于担保产品,例如:住房贷款、汽车贷款、租赁及用流动资产担保的贷款 Security coverage 抵押品/贷款 比例 Income coverage 收入/还款 比例   16
    • 17. Mortgage Loan Quality (HK) 香港地区住房贷款质量1.00%2.00%3.00%4.00%5.00%6.00%7.00%8.00%Dec-98Feb-99Apr-99Jun-99Aug-99Oct-99Dec-99Feb-00Apr-00Jun-00Aug-00Oct-00Dec-00Feb-01Apr-01Jun-01Aug-01Oct-01Dec-01Feb-02050100150200250300Mortgage Delinquency Rate 住房贷款不良率Unemployment rate 失业率Residential Price Index (1989=100) (RHS) 住房价格指数 (以1989年为100)17
    • 18. Credit Card Quality 信用卡质量3.00%4.00%5.00%6.00%7.00%8.00%9.00%Dec-98Mar-99Jun-99Sep-99Dec-99Mar-00Jun-00Sep-00Dec-00Mar-01Jun-01Sep-01Dec-01Mar-02-1,0002,0003,0004,0005,0006,0007,000No. of Bankruptcy Petitions 破产申请Credit card charge-off ratio (annualised) 年信用卡冲销率Unemployment rate 失业率Bankruptcy Petitions (RHS) 破产申请 (RHS)18
    • 19. Scoring 评分Rank ordering 分级 Application and Behavioral Scores 申请信贷和行为评分 Generic and Customized Scores 通用评分和专用评分 Credit card, personal loans, etc 信用卡,个人贷款等19
    • 20. CREDIT RISK MONITORING 信贷风险监督Management Information 管理信息 (CPAN, IBIS, REMIND, SCOPE, etc) Grade classification / migration 评级分类/变动情况 Score distribution / flow rate 分值分布/流动率20
    • 21. PRICING STRATEGY 定价战略1. Interest margin: hurdle rates, e.g. bonds. 利率边际:障碍率,例如:债券 2. RORA: return on the overall relationship 总体关系的回报 3. EP: cost of capital 经济利润:资本成本   Factors to consider: 考虑因素 PD (Borrower’s grade) 违约机率 LGD 损失比率 Term 年期 Cost of capital 资本成本 Competition 竞争 Business potential 发展潜力21
    • 22. DEBT RECOVERY (1) 贷款收回 (1)Objective  目标 Risk vs Relationship  风险 或 关系 Strategy  战略 Rehabilitation OR Exit  贷款康复或退出22
    • 23. DEBT RECOVERY (2) 贷款收回 (2)Workout - Factors for success  债务重组 - 成功的因素 -  legal system (Scheme of Arrangement, Individual Voluntary Arrangement, Bankruptcy Law) - 法律体系 (债务安排计划、个人自愿安排、破产法) -  professional support (lawyer, accountant, financial advisor, asset search agent, debt collector) - 专业支持 (律师、会计师、财务顾问、资产搜寻代理、债务追偿人) -     customer – self-rescue (transparency, commitment and cooperation) - 客户 - 自救措施 (透明、承担与合作)  -      multi-bank - supportive, expeditious and equitable [the Hong Kong Approach] - 多头银行 -支持态度、迅速及公平 (香港原则) 23
    • 24. DEBT RECOVERY (3) 贷款收回(3)Feedback 回馈   -   lessons learnt - Credit Alert (early warning signs), training course - 吸取教训 – 每月简讯(预警信号)、培训课程 -  loophole - change in credit policy or procedures, management information - 漏洞 - 信用政策或程序的改变,管理信息  -      cross-stream application and experience sharing – PFS & CIB – e.g. concept of restructuring, receivership - 跨部门应用及经验分享 –个人信贷和商业信贷 - 例如:债务重组和资产接管的概念 24
    • 25. DEBT RECOVERY (4) 贷款收回(4)Human Resources 人力资源 -     specialized skills – understanding of legal system, able to face and handle confrontation, negotiation, leadership, decision-making - 专业技能 - 了解法律体系,能够应对挑战及对立局面,具备谈判技巧、领导才能和决策的能力 -        built on solid credit background - 具备良好的授信/信贷知识及经验 -        flat reporting structure - 扁平的组织架构 -        support from senior management - 高层管理的支持 25