• 1. VendorMaersk Logistics at originCarrierCustomsCustomsMaersk Logistics at destinationClientGoods DocumentsGoods DocumentsGoods DocumentsGoods DocumentsGoods DocumentsGoods DocumentsSub-contratorMain StepsCommunication & IT-supportActivitiesPurchase orderVendor ManagementVendor BookingCargo RecievingCargo to CarrierDocument ManagementInbound PlanningCargo ReleaseVendor check (also triangle trade)Receive booking from Vendor (Shipping order) Matching booking with purchase order (P/O) Preadvice to Client Booking confirmation to vendorCargo checking -discrepancy -condition Dock receipt to vendorInformation about cargo to carrier Deliver cargo to carrier Collect Bill of lading from carrierDocument checking and sorting Document dispatch to Maersk Destination Issuing Forwarders Cargo Receipt or House bill of lading to VendorInbound cargo reports to client - vessel manifest report - container arrival lists - incoming cargo receipt Carrier coordination, Preparation for custom clearance obtain delivery instructions from client (or third party)Import Custom clearance Release request to Carrier Delivery order to trucker (Delivery to client) MODS/Log*IT M*POWER EDI/E-mail/FaxMODS/Log*IT M*POWER Fax/E-mail/PhoneMODS/Log*IT M*POWER Fax/E-mail/ Phone M*POWER shipper MODS/Log*IT M*POWERMODS M*POWER Fax/EDI/ E-mail Bank swiftInvoicing System MODS M*POWER M*POWER shipper EDI/E-mail/Fax MiPS M*POWER Log*IT/Track*IT Interface to customs E-mail/Phone/ EDI/ FaxLog*IT/Track*IT EDI/E-mail/Fax/Phone MiPS Interface to customs M*POWEROrder receiving - manual - automatically (PO-upload)Cargo PlanningExport custom clearanceWarehouse activitesWarehouse activitiesDistributionContainer load planning Carrier booking Container stuffing instructionsMODS/Log*IT M*POWER Fax/E-mailPrepare export customs (only if cartons) Export Customs clearanceInterface to Customs IT-system MODS/Log*IT M*POWERContainer pick-up Container stuffing WHS-activities - Barcoding - Garment on hangers - Slipsheeting -Shrinkwrapping Deliver consolidated container MODS/Log*IT M*POWERUnstuffing container and cargo checking WHS activities - Scanning - Pick-and-pack - Blow-up (Delivery to client)E-mail Fax MiPS M*POWER PhoneBooking distributor (Delivery to client) Log*IT/Track*IT EDI/E-mail/Fax/ Phone MiPS M*POWERSupply Chain ManagementClaimsReceive claim Acknowledgement Surveyor Claim resolution MODS fax/E-mailReportingInvoicing & settlementSupporting processesCommunication & IT-supportActivitiesSOP writing - Mandatory information - Transmission frequency - Business aliases - Vendor list - Client contact list - Ship window - Invoicing agreement - Communication form - etc.Vessel Manifest Report Container Arrival List Incoming Cargo Report Document Delay Notice Discrepancy Communication Visibility reports Management Decision Reports Other, customised MODS/Track*IT/Log*IT M*POWER fax, E-mailMiPS Financial SystemInvoicing - 3. party - Client Profit/loss Settlement of: - 3. party - Customs - Carrier Word MODS/Track*IT/Log*IT E-mailSOPBusiness Process Overview
    • 2. 1. Order to Vendor2. Purchase order to Vendor (EDI/E-mail/Fax)Purchase OrderCustomCarrierClientVendorMaersk Logistics (Origin)Maersk Logistics (Destination)ClientVendorCustom3. Register P/O details (aut. if EDI)MODS/Order ModuleFull visibility (M*Power)Carrier/TerminalCargoMaersk Logistics (Origin)Maersk Logistics (Destination)
    • 3. 1. Order to Vendor2. Purchase order to Vendor (EDI/E-mail/Fax)Purchase OrderCustomCarrierClientVendorMaersk Logistics (Origin)Maersk Logistics (Destination)ClientVendorCustom3. Register P/O details (aut. if EDI)MODS/Order ModuleFull visibility (M*Power)Carrier/TerminalCargoMaersk Logistics (Origin)Maersk Logistics (Destination)
    • 4. Vendor Management4. Vendor check (Fax/E-mail)8. Discrepancy communication (E-mail/Fax/M*POWER)MODS/Vendor Management Report6. Check SOP for Vendor Mgt. and communicate according to instructionsCarrierClientCustomVendorMaersk Logistics (Origin)Maersk Logistics (Destination)ClientVendorMaersk Logistics (Origin)Maersk Logistics (Destination)CustomCargo5. Reply (Fax/E-mail)7. Discrepancy communication (MODS)Full visibility (M*Power)Carrier/Terminal
    • 5. Vendor Booking9. Booking with shipping order form (M*POWER shipper/ Fax/Phone)12. Discrepancy Communication (E-mail/Fax)13. Pre-advice (E-mail/Fax)14. Booking confirmation (FAX/E-mail)CarrierClientCustomVendorMaersk Logistics (Origin)Maersk Logistics (Destination)ClientVendorMaersk Logistics (Origin)Maersk Logistics (Destination)CustomCargo10. Register ship- ping order (Aut. if M*POWER shipper)MODSCarrier/TerminalFull visibility (M*Power)11. Match shipping order with P/OMODS/Booking panel
    • 6. Cargo Planning16. Carrier booking with shipping order form (E-mail/Fax)17. Booking confirmation (E-mail/Fax)19. Issue ASN-report from MODS (mail)CarrierClientCustomVendorMaersk Logistics (Origin)Maersk Logistics (Destination)ClientVendorMaersk Logistics (Origin)Maersk Logistics (Destination)CustomCargo15. Container load PlanningMODS/Stuffing panelFull visibility (M*Power)18. Update with tentative container no. and issue stuffing instructionsMODSCarrier/Terminal
    • 7. Export Custom ClearanceCarrierClientCustomVendorMaersk Logistics (Origin)Maersk Logistics (Destination)ClientVendorMaersk Logistics (Origin)Maersk Logistics (Destination)CustomCargo20. Customs clearance (interface to custom IT-system)Carrier/Terminal
    • 8. Cargo ReceivingCarrierClientCustomVendorMaersk Logistics (Origin)Maersk Logistics (Destination)ClientVendorMaersk Logistics (Origin)Maersk Logistics (Destination)CustomCargoTrucker21. Deliver cargo23. Dock receiptMODS/Receipt menu 22. Update and check received cargo with systemCarrier/TerminalFull visibility (M*Power)
    • 9. Warehouse Activities OriginCarrierClientCustomVendorMaersk Logistics (Origin)Maersk Logistics (Destination)ClientVendorMaersk Logistics (Origin)Maersk Logistics (Destination)CustomCargoTrucker24. Container pick-up from terminalMODS/Stuffing Menu25. Update MODS with container stuffing resultCarrier/TerminalFull visibility (M*Power)
    • 10. Cargo to CarrierCarrierClientCustomVendorMaersk Logistics (Origin)Maersk Logistics (Destination)ClientVendorMaersk Logistics (Origin)Maersk Logistics (Destination)CustomCargo26. Deliver containerTrucker27. Bill of lading information (EDI)28. Payment (bank swift)29. Collect carrier bill of ladingMODS/ B/L preparation menu30. Update MODS with bill of lading no.31. Container Load Result (MODS)Carrier/TerminalFull visibility (M*Power)32. Container Load Result (M*POWER, EDI, E-mail, Fax)
    • 11. Invoicing System33. InvoiceDocument ManagementCarrierClientCustomVendorMaersk Logistics (Origin)Maersk Logistics (Destination)ClientVendorMaersk Logistics (Origin)Maersk Logistics (Destination)CustomCargo34. Invoice (mail, fax, EDI)35. Document Delay Notice (Fax/E-mail)36. Document Delay Notice (MODS)37. Document Delay Notice (M*POWER, E-mail, fax)39. Forwarding document pouch (courier)41. Create FCR or HB/LMODS38. Forwarders Cargo Receipt (FCR) or House Bill of Lading (HB/L) and shipping adviceCarrier/Terminal40. PaymentFull visibility (M*Power)Full visibility (M*Power)
    • 12. Inbound PlanningCarrierClientCustomVendorMaersk Logistics (Origin)Maersk Logistics (Destination)ClientVendorMaersk Logistics (Origin)Maersk Logistics (Destination)CustomCargo43. Inbound Cargo reports (M*POWER, E-mail, Fax)45. Deliver instructions (Fax, Phone, E-mail)Carrier/Terminal42. Check documents and verify dataM*POWER/MiPS44. Delivery planningM*POWER
    • 13. Cargo ReleaseCarrierClientCustomVendorMaersk Logistics (Origin)Maersk Logistics (Destination)ClientVendorMaersk Logistics (Origin)Maersk Logistics (Destination)Custom46. Custom clearance (Interface)47. Ref. no. (Interface)49. Release request (Fax, Phone, E-mail)50. Release request (Fax, Phone, E-mail)MiPS48. Load M*POWER dataTrucker51. Delivery order (E-mail, Fax, EDI)52. Final deliveryCarrier/Terminal53. Delivery note (Fax, E-mail)Cargo
    • 14. Warehouse ActivitiesCarrierClientCustomVendorMaersk Logistics (Origin)Maersk Logistics (Destination)ClientVendorMaersk Logistics (Origin)Maersk Logistics (Destination)CustomCargoTrucker54. Container delivery56. Final deliveryCarrier/TerminalMODS (Track*IT/Log*IT)55. Register “unstuffing”57. Delivery note (Fax, E-mail)
    • 15. DistributionCarrierClientCustomVendorMaersk Logistics (Origin)Maersk Logistics (Destination)ClientVendorMaersk Logistics (Origin)Maersk Logistics (Destination)CustomCargoTrucker58. Booking distributor59. Delivery note (Fax, E-mail)60. Final deliveryCarrier/Terminal
    • 16. VendorMaersk Logistics at originCarrierCustomsCustomsMaersk Logistics at destinationClientGoods DocumentsGoods DocumentsGoods DocumentsGoods DocumentsGoods DocumentsGoods DocumentsSub-contratorMain StepsCommunication & IT-supportActivitiesPurchase orderVendor ManagementVendor BookingCargo RecievingCargo to CarrierDocument ManagementInbound PlanningCargo ReleaseVendor check (also triangle trade)Receive booking from Vendor (Shipping order) Matching booking with purchase order (P/O) Preadvice to Client Booking confirmation to vendorCargo checking -discrepancy -condition Dock receipt to vendorInformation about cargo to carrier Deliver cargo to carrier Collect Bill of lading from carrierDocument checking and sorting Document dispatch to Maersk Destination Issuing Forwarders Cargo Receipt or House bill of lading to VendorInbound cargo reports to client - vessel manifest report - container arrival lists - incoming cargo receipt Carrier coordination, Preparation for custom clearance obtain delivery instructions from client (or third party)Import Custom clearance Release request to Carrier Delivery order to trucker (Delivery to client) MODS/Log*IT M*POWER EDI/E-mail/FaxMODS/Log*IT M*POWER Fax/E-mail/PhoneMODS/Log*IT M*POWER Fax/E-mail/ Phone M*POWER shipper MODS/Log*IT M*POWERMODS M*POWER Fax/EDI/ E-mail Bank swiftInvoicing System MODS M*POWER M*POWER shipper EDI/E-mail/Fax MiPS M*POWER Log*IT/Track*IT Interface to customs E-mail/Phone/ EDI/ FaxLog*IT/Track*IT EDI/E-mail/Fax/Phone MiPS Interface to customs M*POWEROrder receiving - manual - automatically (PO-upload)Cargo PlanningExport custom clearanceWarehouse activitesWarehouse activitiesDistributionContainer load planning Carrier booking Container stuffing instructionsMODS/Log*IT M*POWER Fax/E-mailPrepare export customs (only if cartons) Export Customs clearanceInterface to Customs IT-system MODS/Log*IT M*POWERContainer pick-up Container stuffing WHS-activities - Barcoding - Garment on hangers - Slipsheeting -Shrinkwrapping Deliver consolidated container MODS/Log*IT M*POWERUnstuffing container and cargo checking WHS activities - Scanning - Pick-and-pack - Blow-up (Delivery to client)E-mail Fax MiPS M*POWER PhoneBooking distributor (Delivery to client) Log*IT/Track*IT EDI/E-mail/Fax/ Phone MiPS M*POWERSupply Chain ManagementClaimsReceive claim Acknowledgement Surveyor Claim resolution MODS fax/E-mailReportingInvoicing & settlementSupporting processesCommunication & IT-supportActivitiesSOP writing - Mandatory information - Transmission frequency - Business aliases - Vendor list - Client contact list - Ship window - Invoicing agreement - Communication form - etc.Vessel Manifest Report Container Arrival List Incoming Cargo Report Document Delay Notice Discrepancy Communication Visibility reports Management Decision Reports Other, customised MODS/Track*IT/Log*IT M*POWER fax, E-mailMiPS Financial SystemInvoicing - 3. party - Client Profit/loss Settlement of: - 3. party - Customs - Carrier Word MODS/Track*IT/Log*IT E-mailSOPBusiness Process Overview