1. VendorMaersk Logistics at originCarrierCustomsCustomsMaersk Logistics at destinationClientGoods
DocumentsGoods
DocumentsGoods
DocumentsGoods
DocumentsGoods
DocumentsGoods
DocumentsSub-contratorMain StepsCommunication & IT-supportActivitiesPurchase orderVendor ManagementVendor BookingCargo RecievingCargo to CarrierDocument ManagementInbound PlanningCargo ReleaseVendor check (also triangle trade)Receive booking from Vendor (Shipping order)
Matching booking with purchase order (P/O)
Preadvice to Client
Booking confirmation to vendorCargo checking
-discrepancy
-condition
Dock receipt to vendorInformation about cargo to carrier
Deliver cargo to carrier
Collect Bill of lading from carrierDocument checking and sorting
Document dispatch to Maersk Destination
Issuing Forwarders Cargo Receipt or House bill of lading to VendorInbound cargo reports to client
- vessel manifest report
- container arrival lists
- incoming cargo receipt
Carrier coordination,
Preparation for custom clearance
obtain delivery instructions from client (or third party)Import Custom clearance
Release request to Carrier
Delivery order to trucker
(Delivery to client)
MODS/Log*IT
M*POWER
EDI/E-mail/FaxMODS/Log*IT
M*POWER
Fax/E-mail/PhoneMODS/Log*IT
M*POWER
Fax/E-mail/ Phone
M*POWER shipper
MODS/Log*IT
M*POWERMODS
M*POWER
Fax/EDI/ E-mail
Bank swiftInvoicing System
MODS
M*POWER
M*POWER shipper
EDI/E-mail/Fax
MiPS
M*POWER
Log*IT/Track*IT
Interface to customs
E-mail/Phone/ EDI/ FaxLog*IT/Track*IT
EDI/E-mail/Fax/Phone
MiPS
Interface to customs
M*POWEROrder receiving
- manual
- automatically (PO-upload)Cargo PlanningExport custom clearanceWarehouse activitesWarehouse activitiesDistributionContainer load planning
Carrier booking
Container stuffing instructionsMODS/Log*IT
M*POWER
Fax/E-mailPrepare export customs (only if cartons)
Export Customs clearanceInterface to Customs IT-system
MODS/Log*IT
M*POWERContainer pick-up
Container stuffing
WHS-activities
- Barcoding
- Garment on hangers
- Slipsheeting
-Shrinkwrapping
Deliver consolidated container
MODS/Log*IT
M*POWERUnstuffing container and cargo checking
WHS activities
- Scanning
- Pick-and-pack
- Blow-up
(Delivery to client)E-mail
Fax
MiPS
M*POWER
PhoneBooking distributor
(Delivery to client)
Log*IT/Track*IT
EDI/E-mail/Fax/ Phone
MiPS
M*POWERSupply Chain ManagementClaimsReceive claim
Acknowledgement
Surveyor
Claim resolution
MODS
fax/E-mailReportingInvoicing & settlementSupporting processesCommunication & IT-supportActivitiesSOP writing
- Mandatory information
- Transmission frequency
- Business aliases
- Vendor list
- Client contact list
- Ship window
- Invoicing agreement
- Communication form
- etc.Vessel Manifest Report
Container Arrival List
Incoming Cargo Report
Document Delay Notice
Discrepancy Communication
Visibility reports
Management Decision Reports
Other, customised
MODS/Track*IT/Log*IT
M*POWER
fax, E-mailMiPS
Financial SystemInvoicing
- 3. party
- Client
Profit/loss
Settlement of:
- 3. party
- Customs
- Carrier
Word
MODS/Track*IT/Log*IT
E-mailSOPBusiness Process Overview
2. 1. Order to Vendor2. Purchase order to Vendor (EDI/E-mail/Fax)Purchase OrderCustomCarrierClientVendorMaersk Logistics (Origin)Maersk Logistics (Destination)ClientVendorCustom3. Register P/O details (aut. if EDI)MODS/Order ModuleFull visibility (M*Power)Carrier/TerminalCargoMaersk Logistics (Origin)Maersk Logistics (Destination)
3. 1. Order to Vendor2. Purchase order to Vendor (EDI/E-mail/Fax)Purchase OrderCustomCarrierClientVendorMaersk Logistics (Origin)Maersk Logistics (Destination)ClientVendorCustom3. Register P/O details (aut. if EDI)MODS/Order ModuleFull visibility (M*Power)Carrier/TerminalCargoMaersk Logistics (Origin)Maersk Logistics (Destination)
4. Vendor Management4. Vendor check (Fax/E-mail)8. Discrepancy communication (E-mail/Fax/M*POWER)MODS/Vendor Management Report6. Check SOP for Vendor Mgt. and communicate according to instructionsCarrierClientCustomVendorMaersk Logistics (Origin)Maersk Logistics (Destination)ClientVendorMaersk Logistics (Origin)Maersk Logistics (Destination)CustomCargo5. Reply (Fax/E-mail)7. Discrepancy communication (MODS)Full visibility (M*Power)Carrier/Terminal
5. Vendor Booking9. Booking with shipping order form (M*POWER shipper/ Fax/Phone)12. Discrepancy Communication (E-mail/Fax)13. Pre-advice (E-mail/Fax)14. Booking confirmation (FAX/E-mail)CarrierClientCustomVendorMaersk Logistics (Origin)Maersk Logistics (Destination)ClientVendorMaersk Logistics (Origin)Maersk Logistics (Destination)CustomCargo10. Register ship- ping order (Aut. if M*POWER shipper)MODSCarrier/TerminalFull visibility (M*Power)11. Match shipping order with P/OMODS/Booking panel
6. Cargo Planning16. Carrier booking with shipping order form (E-mail/Fax)17. Booking confirmation (E-mail/Fax)19. Issue ASN-report from MODS (mail)CarrierClientCustomVendorMaersk Logistics (Origin)Maersk Logistics (Destination)ClientVendorMaersk Logistics (Origin)Maersk Logistics (Destination)CustomCargo15. Container load PlanningMODS/Stuffing panelFull visibility (M*Power)18. Update with tentative container no. and issue stuffing instructionsMODSCarrier/Terminal
10. Cargo to CarrierCarrierClientCustomVendorMaersk Logistics (Origin)Maersk Logistics (Destination)ClientVendorMaersk Logistics (Origin)Maersk Logistics (Destination)CustomCargo26. Deliver containerTrucker27. Bill of lading information (EDI)28. Payment (bank swift)29. Collect carrier bill of ladingMODS/
B/L preparation menu30. Update MODS with bill of lading no.31. Container Load Result (MODS)Carrier/TerminalFull visibility (M*Power)32. Container Load Result (M*POWER, EDI, E-mail, Fax)
11. Invoicing System33. InvoiceDocument ManagementCarrierClientCustomVendorMaersk Logistics (Origin)Maersk Logistics (Destination)ClientVendorMaersk Logistics (Origin)Maersk Logistics (Destination)CustomCargo34. Invoice (mail, fax, EDI)35. Document Delay Notice
(Fax/E-mail)36. Document Delay Notice (MODS)37. Document Delay Notice (M*POWER, E-mail, fax)39. Forwarding document pouch (courier)41. Create FCR or HB/LMODS38. Forwarders Cargo Receipt (FCR) or House Bill of Lading (HB/L) and shipping adviceCarrier/Terminal40. PaymentFull visibility (M*Power)Full visibility (M*Power)