• 1. Communication Strategy for 8848.net China Launch Prepared for: www.8848.net Prepared by: HuiCong International Advertising
    • 2. Market SituationInternet market has developed tremendously, and Internet users in China will double Online stores, as a worldwide business, have a very bright future 8848 has gained some awareness among Internet users, most of whom have already been the pioneer online consumers
    • 3. Strategy Development ProcessWhere are we? Where we want to be? How can we get there?
    • 4. Market SituationInternet users are somewhat restrained by offline shopping in terms of way and concept Internet users don’t trust online shopping for the immature consumption environment online payment system offline delivery system Actual difficulties for on-line sales
    • 5. Target...Primary: Netizens Secondary: the potential Netizens Demographics: Males Aged from 16 to 35 who are mainly: Students White-collars Persons concerned with Computer technology Telecommunication persons
    • 6. Target...Psychographics Affluent & Mobile life style Working or living in internet environment Easy to adapt the up-to-date international tendency Some are westernized, seeking for quality life
    • 7. Consumer U&A Towards e-Shopping...Most of them have heard the e-shopping concept whereas very few ever tried. Some have already known the e-shopping sites, such as 8848.net, Sohu & Netease All of them believe the generic benefits of online shopping: - Convenience/Fashion/Fun/Value-for-money - Key barriers:
    • 8. Product Attributes Ample products’ choices 9 varieties Over 100 thousands of books, 20 thousands of software Flexible and safe online payment 17 payment choices
    • 9. Product AttributesNationwide delivery system 441cities across China Price’s discount For 95% of the products 50% discount at most, and 10% at least Good after-sales service Double guarantee from both the manufacturer and the online store
    • 10. BenefitsTo feel a contemporary online purchase way in internet environment To enjoy an easy shopping for time-saving and adaptation of busy life
    • 11. PersonalityProfessional 8848 is a professional online store which can provide overall online shopping services Fashionable 8848 is a fashionable online store which deliver a modern life way Lifelization
    • 12. Where are we now?Have captured the online business opportunity early this year. Have gained a relatively better awareness and recognition among Internet users Have a comparatively better online-sales’ condition
    • 13. Where are we going?To capture the future market to the most extent. To motivate more Netizens to shop online To further improve the brand’s awareness and preference
    • 14. Marketing ObjectivesTo build a No.1 online shopping brand To capture the potential B-to-C market as most as possible To drive the present Netizens to shop online
    • 15. Communication Objectives To improve brand awareness and recognition To motivate the Netizens to shop online
    • 16. Brand StrategyFirst Step: To establish strong competitive edge To position clearly and strengthen the brand’s recognition Monopolize the concept of 8848-e-shopping
    • 17. Brand StrategySecond Step: To motivate Internet users to shop online To overcome Netizens’ psychological barriers over online shopping
    • 18. Brand StrategyTo reinforce the advantages of 8848.net in : Ample products’ choices 9 sorts Over 100 thousands of books, 20 thousands of software Flexible and safe online payment 17 payment choices
    • 19. Brand StrategyTo reinforce the advantages of 8848.net in: Nationwide delivery system 441cities across China Price’s discount For 95% of the products 50% discount at most, and 10% at least Good after-sales service Double guarantee from both the manufacturer and the online store
    • 20. Brand Strategy To motivate Netizens to shop online Online promotion activities
    • 21. Product…Price...The most important factor to motivate the Netizens to shop online The more discount, the more shoppers
    • 22. Product…delivery...Really prompt and safe offline delivery is the competitive factor to make the shoppers satisfactory Free delivery is also very important
    • 23. Product…Online Payment...The safety to pay online is the main concern for Internet users here in China The flexible availability to pay online shopping
    • 24. Product…After-sales GuaranteeManufacturers’ guarantee Online store’s responsibility for the shoppers Double guarantee
    • 25. Communication…Strategy... The key objective in advertising is to communicate that 8848.net is a professional online store which can provide excellent online shopping services and it is a new life style for the online shoppers
    • 26. Communication…Strategy...While there are brand attributes online payment offline delivery double guarantees ample products attractive price….
    • 27. Communication…Execution...To communicate the clear positioning of online store for 8848.net To strengthen the dominant position in online sale field for 8848.net To communicate the advantages in products, price, delivery, payment… To announce the promotion activities To announce the names of exclusively promoted products
    • 28. Communication…Execution...Take advice on the brand style: Not IT style, more consumer product style. Use the specific brand colors: this provides for a consistent and more powerful brand identity across all materials the consumer sees. Use the brand logo/mask:This is part of brand and should be visible at the end of the commercial and appear within the overall communication.
    • 29. Communication…Media...Competitive media weight in the launch phase during the period from December, 1999 to March 2000 is vital for the brand to capture the leadership position Since the WTO entry, it is a pivotal period to capture the online sales market, the share of voice is a key factor to attract the attention of the audience
    • 30. Communication…Media...Magazines and newspapers is the prime medium for the brand overall communication from proposition to the rational attributes and promotion. TV and radio are both excellent support to cover the target as most as possible Outdoor media such as subway , bus shelter, bus….are very helpful for the brand’s professional umbrella image with a consistent support
    • 31. Communication…Media...Focus more on the cities such as Beijing and Shanghai where Internet market is relatively more mature Plan at least launch burst and sustaining burst. Aim firstly at the present Netizens and secondly at the potentials.
    • 32. Online PromotionsPromotion is a good way of attracting more people to participate in the online shopping activities and also a good way to drive increased sales and /or loyalty The promotion must fist the objectives: More people click 8848.net More Netizens to try online shopping