【实例】飞利浦亚明的平衡记分卡与核心流程介绍-英文本28页
- 1. P&Y Overview
- 2. Philips & Yaming Lighting Co., Ltd.
- 3. P&Y Main Products P&Y Creation Where we are...GO P&Y Vision & Strategy
- 4. GLS & HAL. Lamp
- 5. CFL Products 节能灯
- 6. HID Products 高强度气体放电灯
- 7. Philips and Yaming Lighting Co., Ltd. started joint venture on 12 Nov. 1993. Total investment : 96.27mio USD Registered Capital : 32.09mio USD Philips holding : 60% Yaming holding : 40% GLS Factory joined in JV on Oct. 1995
- 8. ChinaMalu,Shanghai GLS / HAL / HIDHe Tian Road CFL factoryBeginning of the next yearP&Y HID/GLS/Hal/CFL Malu, Shanghai
- 9. Vision P&Y wants to be the biggest lighting factory in the world with high volume, turnover, profitability and market share by the year 2004 with customers longing to buy our products and services and with best customer oriented processes.Strategies Products with better quality cost ratio Product portfolio with good brand positioning yielding sufficient brand index Best-in-class processes in Innovation to Market, Demand Generation, Order Fulfillment and Customer Service leading to reduction in cost of organization (coo). Manufacturing excellence: Outsourcing and mechanization leading to reduced cost of production and optimal headcount Apply B.E.S.T. framework in driving for excellence
- 10. Factory BBS / Control Item P&Y BBSGO
- 11. BACK
- 12. Control items follow-up table (example)
- 13. Key Process P&Y TQM Journey P&Y PQA JourneyGO
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- 15. (本页无文本内容)
- 16. Mar. 1994 Philips & Yaming Lighting Co., Ltd. Established 合资公司签约成立 Oct. 1996 HID/CFL certified ISO9002 HID和CFL工厂通过ISO9002认证 Oct. GLS certified ISO9002 GLS工厂通过ISO9002认证 Jul. 1997 Launch PQA-90 PQA-90启动 Nov. ISO14001 Certification 通过ISO14001认证 Jun. 1998 ISO9001 Certification 通过ISO9001认证Dec. 1999 PQA-90 Pre-peer Audit 进行PQA-90同行预审 Q4 PQA-90 Management Assessment PQA-90管理评审 Q2 2000 PQA-90 Peer Audit 进行PQA-90同行审核Dec. 2002 PBE Assessment PBE评审P&Y TQM Journey 飞利浦亚明全面质量管理之路Leader 领导Customers 顾客Suppliers 供应商People 人员MANAGEMENTPROCESSPOLICYDEPLOYMENT
- 17. Jul-Oct 2000 1.Follow up corrective actions 2.Mgt. Audit & award certificate May 2000 1.Action list & follow up 2.Peer Audit 3. Apply for mgt. audit Jan-Apr 2000Dec 1999 1. Action list & follow up 2. Support evidence collection 3. Pre-peer Audit 1. 29 work groups set-up 2. 2nd & 3rd self- assessment 3.Company -wide awareness training 1. Launch PQA 2.Awareness training 3. Six PQA teams set-up 4. Write Mgt. Briefing Document 5.1st self- assessmentAug 97-Jul 99Aug-Nov 1999PQA Certification Journey1.Devi’s two times visit 2. Action list & follow up 3. 4th self- assessment 4. Rewrite Mgt. Briefing Document 5. Apply for peer audit 1. 5th self- assessment 2. Action list & follow up 3. Friendly pre-peer audit Jun 2000
- 18. PQA self-assessment trendsBACK
- 19. P&Y Organization ChartFactoryCCFactoryECFactoryAFDTechnical&ProductionSales&MarketingGM/DGMUnionChief EngineerHIDGLS/HALCFLStem Workshop No. 3 HID Workshop No. 5 MH Lamp&DT WorkshopHPS-DT Workshop No. 11Glass Workshop No. 1 Export SalesChina East RegionChina North RegionChina south RegionChina Middle RegionGLS Workshop No. 3HAL. HPDT Coil LIW No.5PL/SL Burner Workshop SLE/PLEU Assemble WorkshopF&A Purchasing DepartmentMarketing / Sales Logistics Dep.QDL/Facility/Maintenance /IT Dep.QDL/Log./Main/HR Product Mgt./ Project Mgt./IEQDL/Log./Fac./Main./Tech.Training HR/Product Mgt./ project Mgt../IEQDL/Log./Fac./Main./COLSC HR/Product Mgt./ Project Mgt../IEHR (HR/Mana.Training/Security/Administration)
- 20. Sales & Marketing ManagerEast ChinaNorth ChinaSouth ChinaMiddle ChinaMarketingLog.SHAQingdaoAn HuizhejiangJiangsuJiang XiTianjinBeijingShenyangHa ErbingXiamengNanningGuangzhouKunmingChongqinWuhanChenduZhenzhouChangshaWu Lu Mu qiXianSales & Marketing Dept.Total:Sales office 17 Warehouse 14PlannerOutsourcing
- 21. Company Business
- 22. HPS125w Cost Price Reduction to NLO’s
- 23. HP 250 W Cost Price Reduction to NLO’s
- 24. DE 500W Cost Price Reduction to NLO’s
- 25. PL-S 9w Cost Price Reduction to NLO’s
- 26. SLE 15W Cost Price Reduction to NLO’s
- 27. P45 Cost Price Reduction to NLO’s
- 28. PDCA CSS Score Supplier Involvement EMS Leadership Survey
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