3. 应用的整合为什么重要?是为了:
把事情做得更好
Automate Existing Processes
做一些新的事情
Provide New Services
最终目的是:
节约费用
Take manual Intervention out of a Process (Order Fulfillment, Inventory management, etc.)
Coordinate better with Suppliers, Business Partners, or Customers
赚取新的利润
Provide New Products or Services (Web Enabled, (New combinations of Products, Services)
Provide Better Service (Complete On-line Loan Approval, Purchase PC and On-line Service with single transaction
8. iPlanet Integration Server 特性由业界最好的技术组成:
流程引擎
Award Winning - Cross Roads ‘A’ List
基于业界标准 - XML and XSLT
Sun Java Message Queue – 我们最好的消息中间件
与 OS/390 主机系统由杰出的集成能力
流程引擎具有非常好的处理能力 – 单隔引擎处理超过一百万的商务流程!
轻量的适配器
简单的适配器生成技术
9. 四种工作流(Workflow)Document/Image
Workflow
Contract development
Information fulfillment
Change managementEmbedded
Workflow
ERP
HR
Desktop appsCollaborative
Workflow
Messaging based
New product development
Issue resolution
SchedulingProduction
Process
Management
Real-time, in Production
Extreme High Scalability
Zero Latency and Straight-
Through Processing
10. 工作流类型Document/Image
Workflow
Plexus FloWare
Tibco InConcert
IBM MQSeries Integrator (formerly Flowmark)Embedded
Workflow
iPlanet Process Manager
SAP embedded Workflow
BEA Process Integrator
WebMethods
Collaborative
Workflow
Lotus Notes
MS OutlookProduction
Process
Management
iPlanet Integration Server
12. Call centre applicationBilling
(VMS)Hardware Orders(informix)Oracle DatabaseBT Cellnet FastSAVE: The Business View
13. BT Cellnet FastSAVE: Business Process ViewFront OfficeBack Office Receive call Retrieve Customer detailsSave CustomerCustom MiddlewareBillingCustomerStartGetSubscriber InformationOracle
DatabaseHardware OrderHardware OrdersUpdate BillingCustom MiddlewareBillingRecord CompletionFinishOracle
DatabaseChallenge: Reduce customer churn rate by identifying profitable customers and empowering CSR’s to provision services while on the phone
Solution: An EAI solution that consolidated 12 billing systems, reduced inaccurate customer data, and enabled zero latency flow of informationiIS Integration
14. MCI WorldcomIntegrated Order Manager
Records Status
Decomposes Order
Sends Components to COMs
On-going Order Management, Status and TrackingComponent Order Managers
COM for every line of Business
Separate Process for each ProductOthers...Order Entry, CSR
40+ different Entry Points
Siebel (Future)Provisioning
Service Initiation
Exception HandlingLocal COMLD COMWireless COM
15. MCI Worldcom - Business BenefitsReusable Process Framework for All Automation Projects
Lower Development Costs
Higher Levels of Automation in Process
Fewer Rejects
Reduced Exception Handling
Shorter Provisioning Times
Systematized Adding New Products and Bundles to Mix
New Products, Bundles Delivered in Less Time
Lower Training Costs
Less Ramp-up Time for New CSRs
16. 竞争优势 – 给您一些提示我们的核心优势:
有实施大型项目的成功经验
Open (XML, Java, CORBA, DCOM, JMQ, etc.)
Robust, scalable process engine
Integrated development environments (More True with Forte 4GL than Forte for Java, but FFJ will be folded in over time)
由全面的集成/电子商务解决方案 (SunONE)
具有很好的可扩充性/性能的流程引擎:
流程引擎 – 我们的传统财产
请注意:
Workflow - Document or File Management, Low Throughput, email based, DBMS-Centric Architecture versus
Production Process Management (Us) - Data-centric, high Throughput, TCP-IP Messages, Memory Resident Architecture
大多数产平源自于 Workflow (Document Management or Collaborative) – 他们的性能被过分夸大了。
17. 请记住我们前面所提的领域特点; 每家公司的技术源自于一种 (Messaging, Transformation, or Process/Workflow)
总体来说,评价一个EAI产品,应该看看他的“根”.
Most EAI companies started with a core product and evolved into EAI
Their weaknesses will be found in the places where they had to "stretch" their core technology to encompass additional EAI requirements
We are Only Ones with Process Background but we have Acquired Excellent Messaging (JMQ)
最为重要的时 --- EAI不是仅仅关于一个产品,他是在培育一个解决方案
获胜者将是拥有最全面解决方案的
竞争优势 – 给您一些提示