3. 一、为什么要进行绩效评估“we can change a lot of people just a little and we believe that overall organizational effectiveness will be improved”。
4. (一)什么是绩效评估Performance Appraisal (PA)
对员工工作行为的评估过程,参照一定的标准,并把评估信息和员工进行沟通。
The process of evaluating how well employees perform their jobs when compared to a set of standards, and then communicating the information to employees.
Informal Appraisal (also called coaching)
Day-to-day contacts, largely undocumented
Systematic Appraisal
Formal contact at regular time intervals, usually documented
5. (二)绩效评估的用途Giving Performance FeedbackAdministering Wages and SalariesIdentifying Strengths and WeaknessesPerformanceAppraisal
8. 二、谁来进行工作绩效评估Supervisors who rate their subordinates
Employees who rate their supervisors
Team members who rate each other
Outside sources
Employees’ self-appraisal
Multisource (360° feedback) appraisal