国开电大本科《管理英语4》机考总题库


    国开电科理英语4机考总题库
    说明:资料整理2023年2月适2023年2月底3月初期末机考考试
    第题 交际语
    A01―_________________
    ―Actually I prefer working on my own
    ACould I use this dictionary
    BMay I open the window to let in some fresh air
    CDo you prefer teamwork or working individually
    [答案]C
    C01―Can I get you a couple of tea
    ―_________________
    AThat’s very nice of you
    BWith pleasure
    CYou canplease
    [答案]A
    C02―Can I have three days off next weekMrSmith
    ―__________I can manage without you
    AI’m afraid not
    BOf course
    CIt depends
    [答案]B
    C03―Could I borrow your iPad for a few hours
    ―_________________
    AYesyou can
    BSurehere you areEnjoy your time
    CIt doesn’t matter
    [答案]B
    C04―Could you give us a speech on management functions some day this week
    ―_________________
    AThat’ a good idea
    BNoI already have plans
    CI’d love tobut I’m busy this week
    [答案]C
    D01―Do you know where I can repair my motorcar
    ―_________________
    AIt’s cheap to repair a motorcar
    BAround the street corner
    CYou drive too fast to damage it
    [答案]B
    D02―Do you mind if I use vouchers to spend in a restaurant
    ―_________________
    AYesplease
    BNot at allGoa head
    CNothank you
    [答案]B
    D03―Do you mind if I use vouchers in a restaurant
    ―_________________
    AYesplease
    BNot at allGoa head
    CNothank you
    [答案]B
    D04―Don’t forget to come to our party this weekend
    ―___________________
    ANot at all
    BYou are welcome
    CSureSee you
    [答案]C
    D05―Don’t worryMumThe doctor said it was only a common cold
    ―_________________
    AWhat a relief
    BHow surprising
    CI’m so sorry
    [答案]A
    H01―Have you already paid What’s my share of the bill
    ―_________It wasn’t very much
    AIt’s my share
    BNone of your business
    CDon’t worry about it
    [答案]C
    H02―Haven’t seen you for agesWhat are you busy doing now
    ―_________________
    AYeslong time no see
    BYeahthanks for coming
    CI am working part time in a bookstore
    [答案]C
    H03―How can you explain the latest situation
    ―_________I know it is all my fault
    ASorry
    BExcuse me
    CI’m afraid
    [答案]A
    H04―How did your meeting go yesterday
    ―________actuallyit was really frustrating
    ANot so good
    BVery good
    CNothing special
    [答案]A
    H05―How did your meeting go yesterday
    ―________actuallyit was really frustrating
    AVery good
    BNot so good
    CNothing special
    [答案]B
    I01―_________________
    ―I’d like to have this film developed
    AWhat’s it
    BMay I help you
    CWhat do you want
    [答案]B
    I02―_________identify the problems that have been occurring
    ―Wellas you knowthe problems we had with Gary caused a lot of friction among the team
    AWhat would you
    BWill you
    CAre you able to
    [答案]C
    I03―I am sorry for what I have said to you
    ―_________________
    ANo problem
    BI’m sure about that
    CDon’t think any more about it
    [答案]C
    I04―I think I have made a great mistake
    ―___________________
    AI don’t think soYou really made an error
    BI don’t think soIt’s really terrible
    CI don’t think soIt’s not your fault
    [答案]C
    I05―I think things have been a bit difficult for us in the last couple of months
    ―___________We’ve been working hardbut still getting behind
    AYou’re right
    BI’m afraid
    CI don’t think so
    [答案]A
    I06―I think things have been a bit difficult for us in the last couple of months
    ―___________We’ve been working hardbut still getting behind
    AI’m afraid
    BI don’t think so
    CYou’re right
    [答案]C
    I07―I’d like a wakeup call at 7:00amplease
    ―OK_________
    Ayou will certainly make it
    BI’ll make sure you get one
    Cjust do what you like
    [答案]B
    I08―I’m going to Beijing for a few days
    ―_________I wish I could go with you
    AIt doesn’t matter
    BForget it
    CI really envy you
    [答案]C
    I09―If you can’t say what you’ve come to say at the meetingwhat’s the point
    ―_________but I think you might need to change your approach somewhat
    AI am not sure
    BI can see that
    CI know that
    [答案]B
    I10―If you don’t believe in yourselfno one else will
    ―_________Confidence is really important
    AThat’s not the point
    BI don’t think so
    CI couldn’t agree more
    [答案]C
    I11―Is it possible for you to workout the plan tonight
    ―_________________
    AI think so
    BI’ll do that
    CI’d love to
    [答案]A
    I12―Is it possible for you to workout the plan tonight
    ―___________________
    AI’ll do that
    BI think so
    CI’d love to
    [答案]B
    I13―It’s about a successful businessman’s management experienceisn’t it
    ―___________________
    AMy pleasure
    BThat’s right
    CIt’s up to you
    [答案]B
    J01―JackI’d like to have your opinions about my written report
    ―________But I have one suggestion
    AThat’s a good idea
    BYou are too modest
    CIt looks fine to me
    [答案]C
    O01―Overthetop You mean…
    ―_________________
    AWellsometimes your coworkers feel that you are too loud
    BNoI don’t
    CThanks a lot
    [答案]A
    S01―ScottI’d like to have your opinions about my written report
    ―________________But I have one suggestion
    AThat’s a good idea
    BYou are too modest
    CIt looks fine to me
    [答案]C
    S02―Sorry for being lateI should have called you earlier
    ―_________I’ve just arrived
    AThat’s no trouble
    BYou are welcome
    CThat’s all right
    [答案]C
    T01―Terribly sorry to interruptbut may I use your dictionary
    ―Yes________
    Aof course
    Bit doesn’t matter
    Cno hurry
    [答案]A
    T02―The Auto Show in the City Stadium has been canceled
    ―Ohno_________
    AWhat a pity
    BIt doesn’t matter
    CIt’s not interesting at all
    [答案]A
    T03―The Auto Show in the City Stadium has been canceled
    ―Ohno_________
    AIt doesn’t matter
    BWhat a pity
    CIt’s not interesting at all
    [答案]B
    T04―The trip ought not to take more than an hour
    ―__________It is at least two hours
    AI guess so
    BYou must be joking
    CIt depends
    [答案]B
    T05―This project is too big for me to finish on time
    ―__________________
    APlease dome a favor
    BYou may ask for help
    CI’ll give you a hand
    [答案]C
    W01―We could let some of the staff work from home________
    ―That’s a good idea
    ADo you have any good ideas
    BWhat do you think of it
    CIs there anything else
    [答案]B
    W02―What are your teammates like
    ―_________________
    AThey are all warmhearted and helpful
    BThey all like sports and games
    CThey are all good friends
    [答案]A
    W03―Which of these hats do you want
    ―_________Either will do
    AI don’t mind
    BNo problem
    CGo ahead
    [答案]A
    W04―Who should be responsible for the accident
    ―The bossnot the workersThey just carried out the order_________
    Aas are told
    Bas told
    Cas they told[答案]B
    W05―Why didn’t you come to my birthday party yesterday
    ―_________________
    AExcuse memy friend sent me a flower
    BSorrybut my wife had a car accident
    CFineI never go to birthday parties
    [答案]B
    W06―Will you go on a picnic with us tomorrow
    ―___________________
    AYesbut I’ll have English classes
    BSorryI have an appointment with DrBrown
    CI’m afraid I have no idea
    [答案]C
    W07―Will you help me arrange a meeting with MrBrownplease
    ―__________________
    ANono way
    BNoI can’t
    CSorry I can’tI have to finish my project rig ht now
    [答案]C
    W08―Wow This is a fantastic project I’ve never known you’re so creative
    ―_________________
    ADon’t mention it
    BGreatI dare to say I am a talent
    CThanks for your compliments
    [答案]C
    Y01―_________________
    ―You might as well write a thanksnote
    AHow do you like the rewards
    BWhat do you do with the rewards
    CCould you suggest some ways of the rewards
    [答案]C
    Y02―You have to believe in yourselfNo one else willif you don’t
    ―_________Confidence is really important
    AIt’s not my cup of tea
    BI don’t think so
    CI couldn’t agree more
    [答案]C
    Y03―You’d better not push yourself too hardYou can ask the team and listen
    ―__________________
    AYou are right
    BNowe can’t do that
    CI think it will kill our time
    [答案]A
    第二题 词汇结构
    A01 A child’s character is greatly influenced by his home_________
    Acase
    Benvironment
    Csituation
    [答案]B
    A02 After days of investigationthe police were_________reality
    Aattempting
    Bapproving
    Capproaching
    [答案]C
    A03 After days of investigationthe police were_________reality
    Alooking into
    Bapproaching
    Cfinding
    [答案]B
    A04 After days of investigationthe police were_________reality
    Aattempting
    Bapproving
    Capproaching
    [答案]C
    A05 All the team members tried their bestWe lost the game_________
    Ahowever
    Btherefore
    Csince
    [答案]A
    A06 All the_________guests are seated in the front row
    Adistinguishing
    Bextinguishing
    Cdistinguished
    [答案]C
    A07 All_________glitters(闪闪发光) is not gold
    Athat
    Bwhich
    Cwhat
    [答案]A
    A08 All_________glitters(闪闪发光) is not gold
    Awhich
    Bthat
    Cwhat
    [答案]B
    A09 Although we can’t compete in terms of sizeI_________believe we hold an advantage in terms of dedication to customer service
    Adid
    Bdo
    Chave
    [答案]B
    A10 An agreement was reached on the_________of mutual respect and mutual interest
    Abasic
    Bbase
    Cbasis
    [答案]C
    A11 An appreciated gift and the gesture of providing it will_________your coworker’s day
    Alook up
    Blight up
    Clift to
    [答案]B
    A12 At a rough_________we will take another four weeks to finish this plan
    Avalue
    Bestimate
    Caccount
    [答案]B
    A13 At a rough_________we will take another four weeks to finish this plan
    Avalue
    Baccount
    Cestimate
    [答案]C
    A14 At a rough_________we will take another four weeks to finish this plan
    Aestimate
    Bvalue
    Caccount
    [答案]A
    A15 AT&T found that employees with better planning and decisionmaking skills were_________to be promoted into management jobs
    Amore likely
    Bmore like
    Cmore unlikely
    [答案]A
    A16 AT&T found that employees with better planning and decisionmaking skills were_________to be promoted into management jobs
    Amore like
    Bmore likely
    Cmore unlikely
    [答案]B
    B01 By the end of the yearthe sales plan for the next year_________
    Awill be made
    Bwill have been made
    Chave been made
    [答案]B
    C01 _________CEO s spend planningthe more profitable their companies are
    AThe more time
    BThe more
    CThe less time
    [答案]A
    C02 _________CEO s spend planningthe more profitable their companies are
    AThe more
    BThe less time
    CThe more time
    [答案]C
    C03 ______clearly communicate with and actively listen to employees is essential to improve their performance
    ABe able to
    BBeing able
    CBeing able to
    [答案]C
    C04 Companies are_________interested in your soft skills_________they are in your hard skills
    Asothat
    Basas
    Cnotuntil
    [答案]B
    C05 Compared_________EnglishChinese is generally believed to be more difficult to learn
    Awith
    Bfrom
    Cagainst
    [答案]A
    C06 Compared_________EnglishChinese is generally believed to be more difficult to learn
    Aagainst
    Bwith
    Cfrom
    [答案]B
    C07 Creativityespecially_________which takes place across departmental boundariesis likely to suffer hugely as team synergy slips
    Athat
    Bthose
    C
    [答案]A
    C08 Current opinion among politicians is that she is_________stands for her principles
    Aencourage
    Bcourage
    Ccourageous
    [答案]C
    E01 Effective leaders distill complex thoughts and strategies into simplememorable terms____colleagues and customers can grasp and act upon
    Awhen
    Bthat
    Cwho
    [答案]B
    E02 Even the best continually seek ways to_________their skills
    Asharp
    Bsharpener
    Csharpen
    [答案]C
    E03 Every time I tried to say somethinghe would_________to something else
    Amove off
    Bmove on
    Cmove over
    [答案]B
    F01 ____________for my illnessI would have lent him a helping hand
    AWithout being
    BHad it not been
    CNot having been
    [答案]B
    F02 Fearing the reactions of top managersmiddle managers remained________Or provided optimisticfiltered information
    Asilence
    Bsilent
    Csilently
    [答案]B
    F03 Fiftyfive per cent of the respondents said that praise and attention from their supervisor would make them feel_________the company cared about them and their wellbeing
    Aas if
    Beven if
    Clike
    [答案]A
    G01 Good work_________good pay
    Adeserves
    Brequests
    Cdeserts
    [答案]A
    H01 _________his anger the employees called him MrThunderbut they loved him
    ADue to
    BIn spite of
    CBecause
    [答案]A
    H02 _________his angerthe employees called him MrThunderbut they loved him
    ABecause
    BIn spite of
    CDue to
    [答案]C
    H03 He’s tried his bestbut productivity hasn’t________that much
    Acarried on
    Bcaught up
    Cpicked up
    [答案]C
    H04 He ordered that nothing_________until the police arrived
    Awas touched
    Bshould be touched
    Chad been touched
    [答案]B
    H05 He will write to me as soon as he_________home
    Awill have returned
    Breturns
    Cwill return
    [答案]B
    H06 He will write to me as soon as he_________home
    Awill have returned
    Bwill return
    Creturns
    [答案]C
    H07 He’s left nowbut productivity hasn’t_________that much
    Acarried on
    Bcaught up
    Cpicked up
    [答案]C
    H08 Her desire for the_________of a beautiful town reinained
    Acreate
    Bcreation
    Ccreated
    [答案]B
    H09 How do we expect to compete with a company that has such a huge_________and huge resources
    Areduction
    Brecommendation
    Creputation
    [答案]C
    H10 How do you get your members to_________as a team
    Apull apart
    Bpull up
    Cpull together
    [答案]C
    I01 I’d like to know_________the forces for change come from
    Awhere
    Bwho
    Cwhat
    [答案]A
    I02 I believe that I have a lot to contribute_______a team environmentand am comfortable in both leadership and player roles
    Ato
    Bwith
    Cfor
    [答案]A
    I03 I have been very lucky to have had_______managers during my career so far
    Aterrific
    Bterrible
    Cterrifying
    [答案]A
    I04 I like to think______I am always the one finding new ways to a situation or challenge
    Ainside of the box
    Bof the box
    Coutside of the box
    [答案]C
    I05 I think a big part of it is______we know how to have fun on the job
    Athat
    Bwhich
    Cwhy
    [答案]A
    I06 I think the primary________factor is there's been so much absence lately
    Acontributing
    Bcausing
    Caffecting
    [答案]A
    I07 I will ask them to_________a new designsomething a bit more toned down
    Acome in
    Bcome across
    Ccome up with
    [答案]C
    I08 I would recommend that you_________on following through with projects
    Aworked
    Bwork
    Cwould work
    [答案]B
    I09 If demand is rising but the firm_________from communication failurethen stocks will fall and there will be under staffing
    Ahas been suffering
    Bis going to suffer
    Cis suffering
    [答案]C
    I10 If I take the time to talk with my manager at the beginning of a projectwe______off to a great start on the same page
    Acan get
    Bhave got
    Cget
    [答案]A
    I11 In high schoolI am equally comfortable______as a member of a team and independently
    Ato work
    Bworking
    Cwork
    [答案]B
    I12 In today’s environment_________people are often burned outit’s important for employees to have a personal connection with you and the work you believe in
    Awhen
    Bwhere
    Cwhile
    [答案]B
    I13 In today’s environment_________people are often burned outit’s important for employees to have a personal connection with you and the work you believe in
    Awhere
    Bwhen
    Cwhile
    [答案]A
    I14 It is through enthusiasm and quiet intensity____we transform creativity and vision into the technologies
    Athat
    B
    Cwhich
    [答案]A
    I15 It is through enthusiasm and quiet intensity____we transform creativity and vision into the technologies
    Awhich
    B
    Cthat
    [答案]C
    L01 Learning new things has always been a great_________for me
    Amotivator
    Bmotivate
    Cmotivation
    [答案]A
    L02 Linda walked at the head_________by her colleagues
    Afollowed
    Bfollowing
    Cto follow
    [答案]A
    L03 Linda walked at the front_________by her colleagues
    Afollowed
    Bfollowing
    Cto follow
    [答案]A
    M01 _________managers spend most of their time in facetoface contact with othersbut they spend much of it obtaining and sharing information
    ANot only
    BDo not only
    CNot only do
    [答案]C
    M02 My leather shoes cost me_________the last pairs I bought
    Athree times as
    Bthree time as
    Cthree times as much as
    [答案]C
    O01 _________on the hilltopyou could enjoy the scenery of the city bathed in the sun
    AStanding
    BStand
    CStood
    [答案]A
    O02 _________on the hilltopyou could enjoy the scenery of the city bathed in the sun
    AStood
    BStand
    CStanding
    [答案]C
    O03 On hearing the news of_________the major exam againthe girl burst into tears
    Aher having failed
    Bshe failed
    Cher being failed
    [答案]A
    P01 Please ask the solicitor what his_________would be to take the case to court
    Afare
    Bfee
    Csalary
    [答案]B
    P02 please_________your hand if you have any question at all
    Araise
    Brise
    Carise
    [答案]A
    R01 Redundancy happens when employees need to_________their workforceAnd as a result
    Areform
    Breproduce
    Creduce
    [答案]C
    R02 Regular and concrete feedback is important_________who is not performing up to her potential
    Awhen to deal with a worker
    Bwhen dealing with a worker
    Cwhen dealt with a worker
    [答案]B
    S01 Selfesteem needs might include the_________from a workplace
    Arewards
    Brewarded
    Crewarded
    [答案]A
    S02 She is very adaptive and soon adapted_________to the campus life
    Awith
    Bto
    Cas
    [答案]B
    S03 She was very adaptive and soon adapted_________the campus life
    Awith
    Bas
    Cto
    [答案]C
    S04 Supervisors should_________their employees in twoway communication so that understanding takes place
    Aenable
    Bengage
    Cencourage
    [答案]B
    T01 _________the deepening of China’s economic reformsthere is greater cooperation
    AWith
    BAs well as
    CFor the sake of
    [答案]A
    T02 _________the importance of Englishwe should put more effort into it and try to learn it well
    AGave
    BGiving
    CGiven
    [答案]C
    T03 _________the importance of Englishwe should put more effort into it and try to learn it well
    AGiven
    BGiving
    CGave
    [答案]A
    T04 _________the jobemployers don’t want to hire people who are difficult to get along with
    ADespite of
    BRegardless
    CRegardless of
    [答案]C
    T05 _________there is smokethere is fire
    AIf
    BWhen
    CWhere
    [答案]C
    T06 Team members are_________as unique people with irreplaceable experiencespoints of viewand knowledge to contribute
    Atreated
    Bviewed
    Cknown
    [答案]B
    T07 The demands and requirements placed on the CEO of Sony are different from_________on the manager of your local Wendy’s restaurant
    Athese
    Bthose
    Cwhich
    [答案]B
    T08 The Human Resource Managing Department at Honda is given specific instructions_______employ the best possible workers
    Ahow to
    Bon what to
    Con how to
    [答案]C
    T09 The key_______successful implementation is clearly communicating the strategy to the whole company
    Ato
    Bin
    Cof
    [答案]A
    T10 The leader_____at creating opportunities to provide rewardsrecognition and thanks to his or her staff
    Aexceeds
    Bexcellent
    Cexcels
    [答案]C
    T11 The majority of these team challenges_________anywhere
    Acan deliver
    Bare delivered
    Ccan be delivered
    [答案]C
    T12 The reason_________he was absent from class yesterday was that he was ill and hospitalized
    Afor
    Bwhy
    Cthat
    [答案]B
    T13 The responsibilities in handbook_________that managers have to be concerned with efficiency and effectiveness in the work process
    Aimply
    Bindicate
    Cinterrupt
    [答案]B
    T14 The team creates an environment_________people are comfortable in communicatingadvocating positionsand taking action
    Athat
    Bwhich
    Cin which
    [答案]C
    T15 The workmen want to_________the number of working hours and to increase pay
    Adelete
    Bdecrease
    Cdepress
    [答案]B
    T16 The workmen want to_________the number of working hours and to increase pay
    Adecrease
    Bdelete
    Cdepress
    [答案]A
    T17 Their economy is export_________
    Aoriented
    Borientating
    Corientation
    [答案]A
    T18 There is no_________the fact that he is the best student in the class
    Adeny
    Bdenies
    Cdenying
    [答案]C
    T19 They depend on each other to surviveIn other wordsthey are_________for survival
    Ainterwoven
    Binterdependent
    Cinternational
    [答案]B
    T20 They have come to the conclusion_________this winter will be even colder than before
    Athat
    Bfor
    Cwhich
    [答案]A
    T21 They weren’t too keen_________the idea at first because they thought it was not practical enough
    Aof
    Bon
    Cin
    [答案]B
    T22 They_________all their computing workiethey arrange for some outside company to do the work
    Aoutsource
    Boutside
    Coutsell
    [答案]A
    T23 They_________all their computing workiethey arrange for some outside company to do the work
    Aoutsource
    Boutside
    Coutbreak
    [答案]A
    T24 This is the man_________last night
    Awhom I saw him
    Bwho I saw him
    Cwhom I saw
    [答案]C
    T25 This is the man_________last night
    Awhom I saw him
    Bwhom I saw
    Cwhat I saw
    [答案]B
    T26 To build the reservoir(水库) thousands of people have to be_________
    Arelocated
    Brepeated
    Creopened
    [答案]A
    W01 _________we can’t compete in terms of size I do believe we hold an advantage in terms of dedication to customer service
    ATherefore
    BBut
    CAlthough
    [答案]C
    W02 We need_________comm uni cation skills:listen carefullythink before you speak and manage conflicts diplomatically
    Aoutstanding
    Bplain
    Cgeneral
    [答案]A
    W03 We_________with achievement
    Adone
    Bare obsessed
    Ccatch up
    [答案]B
    W04 We’ve asked the designers we used before to_________up with some designs for us
    Acome
    Bhurry
    Cget
    [答案]A
    W05 Wendy suggests that we_________tomorrow
    Ashall go
    Bshould go
    Cwill go
    [答案]B
    W06 Wendy suggests that we_________tomorrow
    Awill go
    Bshall go
    Cshould go
    [答案]C
    W07 Wendy suggests that we_________tomorrow
    Ashould go
    Bshall go
    Cwill go
    [答案]A
    W08 What can we expect__________him
    Ain
    Bfrom
    Con
    [答案]B
    W09 What you need to do is to keep things short and sweet_________just the
    Aquestions
    Btopics
    Chighlights
    [答案]C
    W10 What you need to do is to keep things short and sweetjust the_________
    Aquestions
    Btopics
    Chighlights
    [答案]C
    W11 When people are surrounded by_______communication and encouragementthey can find the courage to tryfailredoand try again
    Acomplicated
    Bconstant
    Ccorporate
    [答案]B
    W12 When the message finally reached the Command Centerit________mutatedto becomeSend three and fourpencewe’re going to a dance
    Awas
    Bhad
    Chave
    [答案]B
    W13 When the message finally reached the Command Centerit_______mutated to becomeSend three and fourpencewe’re going to a dance
    Awas
    Bhad
    Chave
    [答案]B
    W14 ―Who should be responsible for the accident
    ―The bossnot the workersThey just carried out the order_________
    Aas are told
    Bas told
    Cas they told
    [答案]B
    W15 Who was_________the meeting
    Achairing
    Bleading
    Ccharging
    [答案]A
    W16 Without his assistanceI_________the research last month
    Awould not have completed
    Bcould not finish
    Cshould not finish
    [答案]A
    W17 Without human resourcesno organization can___the groundlet alone do business and make profits
    Aget off
    Bget up
    Cget on
    [答案]A
    Y01 You can’t_________to sit backeven though it might be tempting
    Aafford
    Bstand
    Cbeat
    [答案]A
    Y02 You have a lot of creative thoughts and your enthusiasm_____work projects is very much appreciated
    Aregarded with
    Bregarding with
    Cregarding
    [答案]C
    第三题 阅读选择题
    A01 A team of about 35 employees had come together for a team building eventThey were a youngbright and enthusiastic teamHoweverone of their chief problems was the fact that they wouldn’t share information or solutions with each otherand the team leader thought they were too focused on themselves and not on the teamAs a resultshe brought them all into the cafeteriaAll of the tables and chairs had been stored awayand fun decorations and hundreds of different colored balloons had been placed around the room

    In the center of the room was a big box of balloons that hadn’t been blown up yetThe team leader instructed everybody to pick a balloonblow it upand write their name on itbut they had to be careful not to burst the balloon

    Although they were given a second chance if their first balloon poppedthey were out of the game the second time roundIn the endabout 30 team members wrote their names without their balloons poppingThey were then asked to leave the room andafter five minutesthe team leader brought them back in and asked them to find the balloon with their name on it amongst the hundreds of other balloons in the roomAfter 15 minutes of searchingno one had found their balloonand the team were told that they were then going to move on to the third round of the activity

    In this roundeach team member was instructed to find any balloon with a name on it and then give that balloon to the person whose name was on itWithin two minuteseverybody had their own balloonThe team leader summarized the activity thus We are much more efficient when we are willing to share with each other and much better at problem solving when we are working togethernot individually

    Sometimesmembers of teams create obstacles by focusing solely on their own pursuits and goalsEvery member of the team should ask themselves on a regular basis what they are doing and what they can do for the team
    1This team building event was aimed at_______
    Ahelping these youngbright and enthusiastic employees become more concentrated on their work
    Bmaking the team members know how to share information or solutions and cooperate with each other
    Cbuilding up team morale
    [答案]B
    2This event was held in_______
    Aa selfservice restaurant
    Ba coffee shop
    Ca classroom
    [答案]A
    3About how many team members were out of the second round of the activity
    A30
    B35
    C5
    [答案]C
    4Which statement below is correct
    AIn the second roundevery one of the team had found their balloons after 15 minutes
    BIn the third roundthe team members were asked them to find the balloon with their name on it amongst the hundreds of other balloons in the room
    CIn the third roundeverybody had their own balloon with help from others within 2 minutes
    [答案]C
    5What was the event going to teach these employees
    ASharing and cooperating with other team members is more efficient when they are working together
    BFocusing solely on employees’ own pursuits is not allowed in workplace
    CFailure of teamwork is caused by individual
    [答案]A

    G01 HOW TO HANDLE A BAD PERFORMANCE REVIEW

    Getting a bad performance review can make you feel angryunappreciateddefeatedand hopelessBut it’s not the end of the worldRemember that the way you respond to this appraisal can make all the difference in the next oneEven if you believe that the review is inaccurate and that your boss is completely wrongyou will benefit by reacting in a matureadult mannerHere are some suggestions

    Stay calmRelaxBreatheDo not overreact and be objectiveEspeciallydo not say things that will likely be regretted laterBesidesthe person giving the performance review may or may not be the one who has written the bad review

    WHAT TO DO WHEN RECEIVING A BAD PERFORMANCE REVIEW

    It’s best to listen attentivelyAnd make comments or remarks only when asked for themBesidesduring the performance reviewyou will be given the chance to respond and may disagree

    WHAT TO DO AFTER RECEIVING A BAD PERFORMANCE REVIEW

    Don’t be intimidated by the bad performance review and want to quit the jobinsteadlearn from itAlsoif the organization allows their employees to make a written statement on their own behalfdo make oneIt is important for the worker to show why she does not agree with the bed performance reviewfor instancean employee may express their different understanding andat the same timea willingness to comply with any constructive suggestions

    WAYS TO IMPROVE A BAD PERFORMANCE REVIEW

    A way to improve a bad performance review is to set selfreviewsthat isestablish performance standardsAnother way to improve a bad review is to learn more about what the managersupervisoror boss wants or expects from hisher employeesLearning what it was that caused a bad performance review helps to improve professional growth and encourages as well as motivates the worker to do better in order to receive a good review next time
    1What should you do when you are given a bad performance review
    AArgue with your boss
    BMake immediate remarks
    CStay calm and listen carefully
    [答案]C
    2What should you do after you are given a bad performance review
    AQuit your job immediately
    BInsist on making comments
    CLearn from the review
    [答案]C
    3What should you do if you do not agree with the bad performance review
    ATell the boss directly that you do not agree with the review
    BMake a written statement on your own behalf if it is allowed
    CDo not express your different understanding in a written statement
    [答案]B
    4How do you improve a bad performance review
    AUnderstand the established performance standards
    BLearn more about what the employee wants or expects
    CLearn what the person who gives the review may think
    [答案]A
    5Why should we understand the cause of a bad performance review
    ABecause it helps the employee to get promoted immediately
    BBecause it encourages and motivates the worker to do better
    CBecause it prevents the employee from professional growth
    [答案]B
    H01 Have you noticed the courage buried in the word encourageTo create a culture in which innovation flourishes takes courageDetermined innovators are always courageous enough to establish a culture in which innovation is greatly encouraged and rewardedHere are three ways to do that

    Put innovation at the heart of strategyand persist it in every messageThink of innovation strategy as a pyramidbig bets at the topa few projects in development in the middleand a broad base of continuous improvementslasting contributionsand earlystage new ideas at the bottom

    Define jobs around innovationMake it a job prerequisiteConsider 3M’s move to become one of the first companies to tell professionals that they could spend 15 percent of their time on projects of their own choosingNow many hightech companies know that they can’t get the best talent without providing this kind of flexibilityAnd some of those selfselectedselforganized projects might even result in a blockbuster product or line of businessFor 3Mit was the Postit note

    Recognize innovation in every part of the companyTo build a culture of creativity and innovationGillette developed an innovation fair in which every unit could show off its most promising new conceptsIt shows that everyone has a role to play in a culture of innovation

    To go from idea to successful innovation requires a great deal of support and collaborationWhen people are surrounded by constant communication and encouragementthey can find the courage to tryfailredoand try again
    21What is necessary in creating an innovation culture
    ACommunication
    BCourage
    CImitation
    [答案]B
    22How does 3M create its innovation culture
    APut innovation at the heart of strategyand persist it in every message
    BDefine jobs around innovation
    CRecognize innovation in every part of the company
    [答案]B
    23The word prerequisite inMake it a job prerequisitemeans_______
    Arequired as a prior condition
    Bgoing after
    Cprior to request
    [答案]A
    24The formation from idea to innovation needs_______
    Adiscussion and revision
    Bfailure and courage
    Csupport and cooperation
    [答案]C
    25Which is NOT mentioned in the creation of innovation
    APut innovation in the extremely key place of the strategy
    BDevelop innovation in every part of the company
    CPut innovation into effect
    [答案]C
    H02 HOW GOOGLE CONTINUES TO KEEP EMPLOYEES HAPPY

    Working for Google is a dream of manynot just because of what this company has achieved in the last 15 yearsbut because of its enviable work cultureWith about 37000 employees in 40 countriesyou might wonder how Google maintains a motivating work experience throughout its entire company

    Working for Google comes with perks that most other organizations can’t providebowling alleysfree haircutsgym membershipsand shuttles to and from workThe company’s secret to success is putting the same amount of time and effort into keeping employees happy as it does into innovating products

    Back when the company was just a startupcofounders Larry Page and Sergey Brin had the goal of making Google a place the most talented people wanted to work atTheir idea was simplecreating a work culture that keeps employees happy will motivate them to do their best and will keep them loyal to the company

    It’s less about the aspiration to be No1 in the worldand more that we want our employees and future ones to love it herebecause that’s what’s going to make us successfulsaid Karen Maythe Vice President of people development at Google

    Google also makes its employees want to work because managers provide tasks that are inspiring and challengingEvery employee at Google has the opportunity to spend 20 of his or her working time on a project they chooseThis freedom takes employees out of their routine and away from the mundane tasks that often make workers feel uninspired about their jobs

    LastlyGoogle shows each employee just how important he or she is to the companyEach employeeregardless of her spot on the totem polehas an influence on how Google performs

    If you value peopleand care about them as whole peopleone thing you do is giving them a voiceand you really listenMay said

    Google does just that by hosting employee forums every Fridaywhere they discuss the 20 mostasked questionsEmployees have access to all company informationadding a sense of trustand employees and leaders work together to solve problems
    1How would you describe Google
    AMediumsized international company
    BLarge global enterprises
    CLarge American company
    [答案]B
    2Which one does NOT belong to the methods that Google motivate its employees
    APromoting the employee who has more influence on Google the higher job position
    BShuttling the employees between home and office
    COffering entertaining equipment in workplace
    [答案]A
    3Who founded Google
    ALarry Page and Sergey Brin
    BKaren May
    CSergey Brin
    [答案]A
    4If you are a normal employee of Googlewhat could you do EXCEPT
    AKnow all information of Google and discuss questions with your leaders
    BOnly work for the project you choose
    CPlay bowling with your colleagues and get away from mundane errands
    [答案]B
    5What is Google’s secret to success
    AInnovating hitech products
    BPaying high salary to the employees and practicing strict management
    CValuing the happiness of its employees as much as innovating good products
    [答案]C
    H03 HOW TO HANDLE A BAD PERFORMANCE REVIEW

    Getting a bad performance review can make you feel angryunappreciateddefeatedand hopelessBut it’s not the end of the worldRemember that the way you respond to this appraisal can make all the difference in the next oneEven if you believe that the review is inaccurate and that your boss is completely wrongyou will benefit by reacting in a matureadult mannerHere are some suggestions

    Stay calmRelaxBreatheDo not overreact and be objectiveEspeciallydo not say things that will likely be regretted laterBesidesthe person giving the performance review may or may not be the one who has written the bad review

    WHAT TO DO WHEN RECEIVING A BAD PERFORMANCE REVIEW

    It’s best to listen attentivelyAnd make comments or remarks only when asked for themBesidesduring the performance reviewyou will be given the chance to respond and may disagree

    WHAT TO DO AFTER RECEIVING A BAD PERFORMANCE REVIEW

    Don’t be intimidated by the bad performance review and want to quit the jobinsteadlearn from itAlsoif the organization allows their employees to make a written statement on their own behalfdo make oneIt is important for the worker to show why she does not agree with the bed performance reviewfor instancean employee may express their different understanding andat the same timea willingness to comply with any constructive suggestions

    WAYS TO IMPROVE A BAD PERFORMANCE REVIEW

    A way to improve a bad performance review is to set selfreviewsthat isestablish performance standardsAnother way to improve a bad review is to learn more about what the managersupervisoror boss wants or expects from hisher employeesLearning what it was that caused a bad performance review helps to improve professional growth and encourages as well as motivates the worker to do better in order to receive a good review next time
    1What should you do when you are given a bad performance review
    AArgue with your boss
    BMake immediate remarks
    CStay calm and listen carefully
    [答案]C
    2What should you do after you are given a bad performance review
    AQuit your job immediately
    BInsist on making comments
    CLearn from the review
    [答案]C
    3What should you do if you do not agree with the bad performance review
    ATell the boss directly that you do not agree with the review
    BMake a written statement on your own behalf if it is allowed
    CDo not express your different understanding in a written statement
    [答案]B
    4How do you improve a bad performance review
    AUnderstand the established performance standards
    BLearn more about what the employee wants or expects
    CLearn what the person who gives the review may think
    [答案]A
    5Why should we understand the cause of a bad performance review
    ABecause it helps the employee to get promoted immediately
    BBecause it encourages and motivates the worker to do better
    CBecause it prevents the employee from professional growth
    [答案]B
    I01 If there’s one word that captures the essence of what is occurring in the world todayit’schangeDownsizingreorganizingand cutting costsare now the norm for survivalNo industry is exemptEven the most conservative institutions are undergoing significant change just to survive

    Change management has always been an issue of debate amongst scholarshow can employers create suitable conditions for a successful change processAnd what can employees do to get through it

    Tips for dealing with change in the workplace

    ●Make yourself aware that change happensit happens in personal lifeit happens in your professional lifeYou can not live in the pastso denying that change could occur only makes things more complicated for you

    ●Stay alert in the workplaceknow what is happening around youWhen you come across clues that hint change is on the wayacknowledge them

    ●Maintain open communication channelsDon’t lay back and expect things to pass you by smoothlyYou need to get acquainted with the occurring changesSeek more details from your management and peers to for man accurate understanding of the matterBe transparent and honest about your fearsdealing with the unknown is often resented and dauntingMake the picture as clear as you can

    ●Assess yourselfChange is a time when one’s confidence about one’s skills and capabilities gets shakyRecognize your strengths and where you could bring them into playAt the same timestay aware of your developmental areas and work on improving those

    ●Don’t be stiffIt will make the change process much harder if you are rigidBe flexible enough to look at the different angles of the change and see where you could apply your existingskills and knowledgeand what news skills you need to acquire

    ●Stay optimisticKeep a positive attitude and don’t let yourself drown in uncertaintyInvolve yourself in the new processlocate yourself properly in the new scenarioAdjustYou can’t get to the top of Everest by jumping up the mountainYou get to the mountaintop by taking incremental stepsStep by stepyou get to the goalsays Robin Sharmaone of the world’s mostsoughtafter leadership and personal success experts
    21Enterprises carryout downsizingreorganizing and cutting costs in order to_________
    Asurvive
    Bcut down on the number of workers
    Creshuffle the organization
    [答案]A
    22No industry is exemptmeans_________
    ANo industry is an example
    BNo industry is an exception
    CNot every industry can be exempted
    [答案]B
    23The following questions are often discussed among scholars EXCEPT_________
    AHow can bosses create favorable conditions for change
    BHow can productivity be increased
    CWhat can workers do to get through change
    [答案]B
    24How many suggestions does the author put forward
    A4
    B5
    C6
    [答案]C
    25From the passagewe know that Robin Sharma is _________
    Aan expert on leadershipand personal success
    Ba great leader
    Csomeone who likes to play the game of Hide and Seek
    [答案]A
    I02 If there’s one word that captures the essence of what is occurring in the world todayit’schangeDownsizingreorganizingand cutting costsare now the norm for survivalNo industry is exemptEven the most conservative institutions are undergoing significant change just to survive

    Change management has always been an issue of debate amongst scholarshow can employers create suitable conditions for a successful change processAnd what can employees do to get through it

    Tips for dealing with change in the workplace

    ●Make yourself aware that change happensit happens in personal lifeit happens in your professional lifeYou can not live in the pastso denying that change could occur only makes things more complicated for you

    ●Stay alert in the workplaceknow what is happening around youWhen you come across clues that hint change is on the wayacknowledge them

    ●Maintain open communication channelsDon’t lay back and expect things to pass you by smoothlyYou need to get acquainted with the occurring changesSeek more details from your management and peers to for man accurate understanding of the matterBe transparent and honest about your fearsdealing with the unknown is often resented and dauntingMake the picture as clear as you can

    ●Assess yourselfChange is a time when one’s confidence about one’s skills and capabilities gets shakyRecognize your strengths and where you could bring them into playAt the same timestay aware of your developmental areas and work on improving those

    ●Don’t be stiffIt will make the change process much harder if you are rigidBe flexible enough to look at the different angles of the change and see where you could apply your existingskills and knowledgeand what news skills you need to acquire

    ●Stay optimisticKeep a positive attitude and don’t let yourself drown in uncertaintyInvolve yourself in the new processlocate yourself properly in the new scenarioAdjustYou can’t get to the top of Everest by jumping up the mountainYou get to the mountaintop by taking incremental stepsStep by stepyou get to the goalsays Robin Sharmaone of the world’s mostsoughtafter leadership and personal success experts
    21Enterprises carryout downsizingreorganizing and cutting costs in order to_________
    Acut down on the number of workers
    Breshuffle the organization
    Csurvive
    [答案]C
    22No industry is exemptmeans_________
    ANo industry is an exception
    BNo industry is an example
    CNot every industry can be exempted
    [答案]A
    23The following questions are often discussed among scholars EXCEPT_________
    AHow can bosses create favorable conditions for change
    BHow can productivity be increased
    CWhat can workers do to get through change
    [答案]B
    24How many suggestions does the author put forward
    A4
    B5
    C6
    [答案]C
    25From the passagewe know that Robin Sharma is_________
    Aan expert on leadershipand personal success
    Ba great leader
    Csomeone who likes to play the game of Hide and Seek
    [答案]A
    I03 In 1916a French coalmine director named Henri Fayol wrote a book entitled Administration Industrielle et Generalewhich set forth five distinct functions of managing that Fayol insisted were applicable in any industryIn the 1950’smanagement textbooks began to incorporate some of a Fayol’s ideas into their contentand todaymanagement courses still use many of his ideas to teach management to business students

    Planning

    Planning involves deciding where to take a company and selecting steps to get thereIt first requires managers to be aware of challenges facing their businessesand then it requires managers to forecast future business and economic conditionsThey then formulate objectives to reach by certain deadlines and decide on steps to reach themThey reevaluate their plans as conditions change and make adjustments as necessary

    Organizing

    Managers organize by bringing together physicalhuman and financial resources to achieve objectivesThey identify activities to be accomplishedclassify activitiesassign activities to groups or individualscreate responsibilities and delegate authorityThey then coordinate everything so operations run smoothly

    Leading

    Leading requires managers to motivate employees to achieve business objectives and goalsIt requires the use of authority to achieve those ends as well as the ability to communicate effectivelyEffective leaders can influence their personnel to view situations from their perspectivesLeading also involves supervision of employees and their work

    Controlling

    Controlling involves measuring achievement against established objectives and goalsIt also requires managers to be able to identify sources of deviation from successful accomplishment and to provide a corrective course of actionManagers first establish objectives and goalsthen measure achievementsidentify anything that is keeping the company from achieving their objectives and goalsand provide means of correction if necessary

    Staffing

    Without human resourcesno organization can get off the groundlet alone do business and make profitsSome distinct features of the staffing function are:

    ●It puts the right man in the right job

    ●It is an ongoing activity as employees keep leaving and joining the companythey also retire from time to time leaving empty places in various positions

    ●Efficiency is a prime focus of this function as managing people is the toughest job there iseverything must be accounted forleavespaymentsbenefitsmedical allowancessocial security accounting and much more
    21What is the main idea of this passage
    ATo introduce some of the author’s ideas about management
    BTo introduce five distinct functions of managing proposed by Fayol
    CTo promote the book entitled Administration Industrielle et Generale
    [答案]B
    22What are the influence of Fayol’s book Administration Industrielleet Generale
    AIt is of no influence at all for today
    BIt is nearly forgotten by the world
    CIt is still great effect on current management courses
    [答案]C
    23Which step of managing refers to bring staff together and tell them what to do
    ALeading
    BOrganizing
    CStaffing
    [答案]B
    24Which item in Chinese below has not mentioned as things needed to take care for people management
    A住房公积金
    B医疗补贴
    C请假
    [答案]A
    25In the step of________managers need to find out obstacles in the course of achieving company’s objectives and goals
    Acontrolling
    Bleading
    Cplanning
    [答案]A
    T01 The meaning ofcommunicationgoes a lot deeper than people often thinkCommunication is about conceivingsendingreceivingand interpreting messages as well as confirming reception of these messagesA failure at any point in this chain can result in ineffective communication

    Ineffective communication can be disastrousThere is a famous story of a British Army Commander who sent the messageSend reinforcementswe’re going to advanceback to his Command Centerthrough along chain of subordinatesWhen the message finally reached the Command Centerit hadmutatedto becomeSend three and fourpencewe’re going to a danceThe reinforcements never arrived

    You can demonstrate this same principlealbeit on a less dramatic scaleby trying to play Chinese Whispers with more than 20 peopleIt is highly unlikely the same message you started with will be the one you end with

    In a businessthere are three main types of communication failureEach has its own indicative signs

    ●The first type is known as allocative failureThis occurs when a firm is not gathering enough intelligence about its market or(most often) the information is not reaching the right pointsThe firm will not be allocating resources in step with the shifts in demandIf demand is rising but the firm is suffering from allocative communication failurethen stocks will fall and there will be under staffingIf the inverse happensthere will be a surplus of stocks and over staffing

    ●The second type is executive failurewhere communication to trigger specific eventsactions is either latelacking or in errorThe symptoms of this area general loss of direction in the company or departmentsa loss of coordination and an increase in complaints from customers as things happen late or not at all

    ●The final type is human failureThis occurs when the general culture of a business or the relationships between particular individuals or departments do not foster effective communicationThis leads to alienated staffan increase in staff turnoveran increase in absenteeism and general frustration among staffCreativityespecially that which takes place across departmental boundariesis likely to suffer hugely as team synergy slips
    21Confirming reception of the sent messages means_________
    Athe messages are sent to right receivers
    Bthe messages are correctly understood
    Cthe messages are correctly understood by right receivers
    [答案]C
    22In the famous British Army Commander storywhich step probably did NOT go wrong in the communication chain
    AConceiving
    BSending
    CReceiving
    [答案]A
    23What is Chinese whispers
    AWho whispers in Chinese
    BA game to pass message around in a whisper
    CChinese people who don't normally talk very loudly
    [答案]B
    24Allocative failure does NOT happen when_________
    Athe right information goes to the right place
    Ba company gathers false information
    Cthe correct information is not received by the right department or person
    [答案]A
    25According to the passagewhich of the following cases does NOT belong to human failure
    ADecreasing creativity across departments
    BInadequate communication between departments
    CIncreasing customer complaints
    [答案]C

    W01 HOW GOOGLE CONTINUES TO KEEP EMPLOYEES HAPPY

    Working for Google is a dream of manynot just because of what this company has achieved in the last 15 yearsbut because of its enviable work cultureWith about 37000 employees in 40 countriesyou might wonder how Google maintains a motivating work experience throughout its entire company

    Working for Google comes with perks that most other organizations can’t providebowling alleysfree haircutsgym membershipsand shuttles to and from workThe company’s secret to success is putting the same amount of time and effort into keeping employees happy as it does into innovating products

    Back when the company was just a startupcofounders Larry Page and Sergey Brin had the goal of making Google a place the most talented people wanted to work atTheir idea was simplecreating a work culture that keeps employees happy will motivate them to do their best and will keep them loyal to the company

    It’s less about the aspiration to be No1 in the worldand more that we want our employees and future ones to love it herebecause that’s what’s going to make us successfulsaid Karen Maythe Vice President of people development at Google

    Google also makes its employees want to work because managers provide tasks that are inspiring and challengingEvery employee at Google has the opportunity to spend 20 of his or her working time on a project they chooseThis freedom takes employees out of their routine and away from the mundane tasks that often make workers feel uninspired about their jobs

    LastlyGoogle shows each employee just how important he or she is to the companyEach employeeregardless of her spot on the totem polehas an influence on how Google performs

    If you value peopleand care about them as whole peopleone thing you do is giving them a voiceand you really listenMay said

    Google does just that by hosting employee forums every Fridaywhere they discuss the 20 mostasked questionsEmployees have access to all company informationadding a sense of trustand employees and leaders work together to solve problems
    1How would you describe Google
    AMediumsized international company
    BLarge global enterprises
    CLarge American company
    [答案]B
    2Which one does NOT belong to the methods that Google motivate its employees
    APromoting the employee who has more influence on Google the higher job position
    BShuttling the employees between home and office
    COffering entertaining equipment in workplace
    [答案]A
    3Who founded Google
    ALarry Page and Sergey Brin
    BKaren May
    CSergey Brin
    [答案]A
    4If you are a normal employee of Googlewhat could you do EXCEPT
    AKnow all information of Google and discuss questions with your leaders
    BOnly work for the project you choose
    CPlay bowling with your colleagues and get away from mundane errands
    [答案]B
    5What is Google’s secret to success
    AInnovating hitech products
    BPaying high salary to the employees and practicing strict management
    CValuing the happiness of its employees as much as innovating good products
    [答案]C
    第四题 阅读理解判断题
    A01
    VISION AND EXECUTIONTWO SIDES OF A SUCCESSFUL STRATEGY

    A strategic plan is not the end goal of the strategic planning processit is the framework for successfully implementing a strategyUntil a strategic plan is put into effectit has no real value

    There are several keys to successful implementationFirstpeople directly involved in executing the strategy must be included in the planning processStrategic planning is no longer a topdown directiveWithout the input and feedback of the people responsible for executing on the strategya seemingly solid strategy is likely to fall apart when implementation is attempted

    The next key to successful implementation is clearly communicating the strategy to the whole companyThe communication should ensure that everyone in the company understands and accepts the strategy as the best path forwardand not simply the leadership’s latest ideaWithout clear communicationemployees lack a sense of ownership and clarity of purposeWhen a strategy is not understood or embracedit usually results in misunderstanding and uneven commitments to implementation

    Another key to the successful execution of a strategic plan is the clear and straightforward description of the plan and its operationsEven the most brilliant strategy faces failure if it cannot be explained clearly and concisely
    1The final goal of the strategic planning process is a strategic plan[答案]F
    2A strategic plan is valuable if it is executed[答案]T
    3There are four keys to successful implementation[答案]F
    4A good strategy is likely to fall apart if without the input and feedback of the people responsible for executing on the strategy[答案]T
    5Leadership’s idea determines all[答案]F
    C01 CREATE A POSITIVE WORKPLACE CULTURE

    In competitive marketsleaders are under increased pressure to maintain a positive work cultureA positive work culture cultivates greater employee satisfactiongreater employee satisfaction contributes to higher performancehigher performance impacts improved client outcomesimproved client outcomes contribute to service excellence

    Positive work cultures are built over time and need constant attentionSuch cultures are dependent on leadership vision and values

    An effective leader sets the tone for the teamencourages a positive workplace culture and is able to bring about cultural change

    Workplace culture is made up of the shared attitudesbeliefsbehaviorsvalues and expectations that influence the way people work in the workplaceIt is the way we do things around here

    Some cultural aspects are understood by all and are obvious such as turning up for wok on timewhile others may be unwritten rules that are not so obvious for example how personal issues are resolved with work colleagues

    Many factors that influence whether a workplace has a positive outlook are within the control of people who work in a workplaceThere are also factors out of their controlsuch as slumps in global prices or a change in demand and supplyThe company canhowevercontrol how they respond to these factors

    Those companies that do create positive workplace environments develop a reputation in their community as being good to work for’ and have a competitive edgeNot only are these companies more able to attract and retain peoplethey tend to be more stable as they proactively deal with issues and adapt to change

    Teams work best when they are clear about what is expected of themThey are more able to deal with difficult issues if they feel the values of the organization are supportive of them

    For a workplace culture to be positivethe direction and actions of the business must be consistent with the core values of the people in the workplaceThe people must trust each other and be able to openly express and exchange ideas

    Working through these steps will help with developing a positive business culture
    1A positive work culture will give workers more satisfaction[答案]T
    2Positive cultures have a lot to do with leadership vision and values[答案]T
    3The direction and actions for the business must differ from the core values of the employees in order for a workplace culture to be positive[答案]F
    4In competitive marketsleaders are under more and more pressure to keep a positive work culture[答案]T
    5Positive work culture can be built in a short period of time[答案]F
    H01 HABITS OF HIGHLY EFFECTIVE COMMUNICATORS
    It’s no secret that good leaders are also good communicatorsIndeedcommunication and leadership are inextricably tiedHow can you galvanizeinspire or guide others if you don’t communicate in a clearcredible and authentic wayHere are 5essential communication practices of effective leaders:

    1Mind the saydo gapTrust is the bedrock of effective leadershipyour behavior is your single greatest mode of communicationand it must be congruent with what you sayIf your actions don’t align with your wordsyou a restoring up trouble for the future

    2Make the complex simpleEffective leaders distill complex thoughts and strategies into simplememorable terms that colleagues and customers can grasp and act uponThe most important thing is to clarify what you want to saylookout for technical jargon and avoid business speakwhich add complexitySay what you mean in as few words as possible

    3Find your own voiceUse language that’s distinctly your ownlet your values come through in your communicationCorrect use of language and grammar are importantof coursebut don’t become overly fixated on eloquence for eloquence’s sakeconcentrate on being distinct and realPeople want realpeople respect realpeople follow real

    4Be visibleVisibility is about letting your key stakeholders get a feel for who you are and what you care aboutDon’t hide behind a computer and only interact with people electronicallysee them face to face and voice to voiceand interact with them in a realsubstantial wayIn today’s environmentwhere people are often burned outit’s important for employees to have a personal connection with you and the work you believe inShow the people that work for you that you’re engaged and that you care about them and their work

    5Listen with your eyes as well as your earsEffective communication is a twoway processand good leaders know how to ask good questionsand then listen with both their eyes and their earsBecause you are in a position of authorityothers maybe reluctant to express their real opinions to you directlyYou won’t always get direct feedbackso you need to also be able to read between the lines and look for the nonverbal cues
    26Communication and leadership don’t always go hand in hand[答案]F
    27The saydo gap happens when people misunderstand their leader's intention[答案]F
    28Using technical jargon makes a leader convincing[答案]F
    29Communicating sincerely is always the best[答案]T
    30Observation is as important as communication when you want to know what people really think[答案]T
    I01 In competitive marketsleaders are under increased pressure to maintain a positive work cultureA positive work culture cultivates greater employee satisfactiongreater employee satisfaction contributes to higher performancehigher performance impacts improved client outcomesimproved client outcomes contribute to service excellence

    Positive work cultures are built overtime and need constant attentionSuch cultures are dependent on leadership vision and values

    An effective leader sets the tone for the teamencourages a positive workplace culture an disable to bring about cultural change

    Workplace culture is made up of the shared attitudesbeliefsbehaviorsvalues and expectations that influence the way people work in the workplaceIt isthe way we do things around here

    Some cultural aspects are understood by all and are obvious such as turning up for wok on timewhile others maybeunwritten rulesthat are not so obvious for example how personal issues are resolved with work colleagues

    Many factors that influence whether a workplace has a positive outlook are within the control of people who work in a workplaceThere are also factors out of their controlsuch as slumps in global prices or a change in demand and supplyThe company canhowevercontrol how they respond to these factors

    Those companies that do create positive workplace environments develop a reputation in their community as beinggood to work for’ and have a competitive edgeNot only are these companies more able to attract and retain peoplethey tend to be more stable as they proactively deal with issues and adapt to change

    Teams work best when they are clear about what is expected of themThey are more able to deal with difficult issues if they feel the values of the organization are supportive of them

    For a workplace culture to be positivethe direction and actions of the business must be consistent with the core values of the people in the workplaceThe people must trust each other and be able to openly express and exchange ideas

    Working through these steps will help with developing a positive business culture
    26A positive work culture will give workers more satisfaction[答案]T
    27Positive cultures have a lot to do with leadership vision and values[答案]T
    28The direction and actions for the business must differ from the core values of the employees in order for a workplace culture to be positive[答案]F
    29In competitive marketsleaders are under more and more pressure to keep a positive work culture[答案]T
    30Positive work culture can be built in a short period of time[答案]F
    I02
    THE RIGHT WAY TO MOTIVATE EMPLOYEES
    It’s important for a CEO to be passionate and enthusiasticbut there’s a line of professionalism that must always be maintained

    According to a report from the technology website Venture BeatPayPal CEO David Marcus wrote a critical letter to his employees blaming them for not using PayPal products and encouraging them to leave if they didn’t have the passion to use the products they work for

    According to the websitepart of the leaked letter reads

    It’s been brought to my attention that when testing paying with mobile at Cafe 17 last weeksome of you refused to install the PayPal appand others didn’t even remember their PayPal passwordsThat’s unacceptable to meand the rest of my teameveryone at PayPal should use our products where availableThat's the only way we can make them betterand better

    In closingif you are one of the folks who refused to install the PayPal app or if you can’t remember your PayPal passworddo yourself a favorgo and find something that will connect with your heart and mind elsewhere

    While not obvious at firstthe letter reveals a problem of morale and culture at PayPalAs an executiveyou certainly want your employees to use and promote your productsHoweverwhen faced with a situation where staff isn’t embracing what they makeyou need to investigate the root of the problemnot threaten

    When faced with internal problemsgood executives start by asking whyThey reach out to their executive team first and then to the entire staff to find the root of a problem and how to fix itSending out a onesided note about the problem is not leadingit’s retreating

    Leadership starts by listeningGood executives need to get out among the staff and ask questions and listen without judgment or reactionThe fact that company employees are not embracing and using its products is a failure of leadership that Marcus needs to address by selfreflectionAt the end of the dayif his employees have to be forced to use the apphow can he expect consumers to want to willingly pay to use it Marcus should have focused on three questions

    Why are you not using the app

    What is it that we can do to ensure you use our app

    What do you need from me
    1A CEO only needs to be passionate and enthusiastic[答案]F
    2It is not professional that PayPal CEO blames his employees not to use PayPal or forget PayPal passwords[答案]T
    3A onesided note refers to the root of PayPal’s problem[答案]F
    4When faced with internal problemsgood executives find the root of a problem in their executive team first[答案]T
    5Good executives need to give feedback immediately when they are listening to the staff[答案]F

    I03 It’s no secret that good leaders are also good communicatorsIndeedcommunication and leadership are inextricably tiedHow can you galvanizeinspire or guide others if you don’t communicate in a clearcredible and authentic wayHere are 5essential communication practices of effective leaders:

    1Mind the saydo gapTrust is the bedrock of effective leadershipyour behavior is your single greatest mode of communicationand it must be congruent with what you sayIf your actions don’t align with your wordsyou a restoring up trouble for the future

    2Make the complex simpleEffective leaders distill complex thoughts and strategies into simplememorable terms that colleagues and customers can grasp and act uponThe most important thing is to clarify what you want to saylookout for technical jargon and avoid business speakwhich add complexitySay what you mean in as few words as possible

    3Find your own voiceUse language that’s distinctly your ownlet your values come through in your communicationCorrect use of language and grammar are importantof coursebut don’t become overly fixated on eloquence for eloquence’s sakeconcentrate on being distinct and realPeople want realpeople respect realpeople follow real

    4Be visibleVisibility is about letting your key stakeholders get a feel for who you are and what you care aboutDon’t hide behind a computer and only interact with people electronicallysee them face to face and voice to voiceand interact with them in a realsubstantial wayIn today’s environmentwhere people are often burned outit’s important for employees to have a personal connection with you and the work you believe inShow the people that work for you that you’re engaged and that you care about them and their work

    5Listen with your eyes as well as your earsEffective communication is a twoway processand good leaders know how to ask good questionsand then listen with both their eyes and their earsBecause you are in a position of authorityothers maybe reluctant to express their real opinions to you directlyYou won’t always get direct feedbackso you need to also be able to read between the lines and look for the nonverbal cues
    26Communication and leadership don’t always go hand in hand[答案]F
    27The saydo gap happens when people misunderstand their leader's intention[答案]F
    28Using technical jargon makes a leader convincing[答案]F
    29Communicating sincerely is always the best[答案]T
    30Observation is as important as communication when you want to know what people really think[答案]T

    N01 Nokia executives attempted to explain its fall from the top of the smart phone pyramid with three factors(1) that Nokia was technically inferior to Apple(2) that the company was complacent and(3) that its leaders didn’t see the disruptive iPhone coming

    It has also been argued that it was none of the aboveNokia lost the smart phone battle because of divergent shared fears among the company’s middle and top managers which led to companywide inertia that left it powerless to respond to Apple’s game

    Based on the findings of an indepth investigation and 76 interviews with top and middle managersengineers and external expertsthe researchers discovered a culture of fear due to temperamental leaders and that frightened middle managers were scared of telling the truth

    The fear that froze the company came from two placesFirstthe company’s top managers had a terrifying reputationSome members of Nokia’s board and top management were described as extremely temperamental and they regularly shouted at peopleat the top of their lungsIt was very difficult to tell them things they didn't want to hearSecondlytop managers were afraid of the external environment and not meeting their quarterly targetswhich also impacted how they treated middle managers

    Top managers thus made middle managers afraid of disappointing themMiddle managers were told that they were not ambitious enough to meet top managers’ goals

    Fearing the reactions of top managersmiddle managers remained silent or provided optimisticfiltered informationThusmiddle managers directly lied to top management

    Worsea culture of status inside Nokia made everyone want to hold onto vested power for fear of resources being allocated elsewhere if they delivered bad news or showed that they were not bold or ambitious enough to undertake challenging assignments

    Beyond verbal pressuretop managers also applied pressure for faster performance in personnel selectionThis led middle managers to over promise and under deliverOne middle manager told us that you can get resources by promising something earlieror promising a lotIt’s sales work

    While modest fear might be healthy for motivationabusing it can be like overusing a drugwhich risks generating harmful side effectsTo reduce this riskleaders should coordinate with the varied emotions of the staffNokia’s top managers should have encouraged safe dialogueinternal coordination and feedback to understand the true emotion in the organization
    26Nokia lost the smart phone battle because its technology is not as good as that of Apple[答案]F
    27Nokia’s middle managers were frank to tell the truthbut the top ones didn’t listen to them[答案]F
    28Nokia’s top managers were too moody to hear anything good but harsh[答案]T
    29Middle managers in Nokia delivered results more than they promised earlier[答案]F
    30Nokia’s top managers should have had better conversation techniques to encourage internal coordination and truth[答案]T
    P01 Performance management aims to acknowledge employee achievementssupport their personal and professional developmentand motivate and empower them to perform their work effectivelyPerformance management helps employees to develop their understandingknowledge and skills so that they can contribute to the achievement of the enterprise’s goals and gain personal and job satisfactionIt is a vital part of any quality human resource system

    Every enterprise wants and should expect high performance from each employeeThe elements of a competencybased performance management system willif implemented wellenable high performance which will define enterprise and personal successUsing performance management processesan enterprise can be better placed to meet competitive challengesThis is done by

    ●identifying the critical positions

    ●determining the most important competencies for those positions

    ●providing the educationtraining and feedback required by employees

    ●holding each person accountable for their results

    The key to the performance management process is performance appraisal’Performance appraisal is simply an evaluation of how well an employee performs his or her job compared to a set of predetermined standardsIt is a systematic process of feedback on an employee's work performanceand agreement to future training plansjob goals and job aspirations

    To be effectivea performance appraisal needs to have a set of agreed criteria that will be the basis of feedback as well as of setting future goalsUnits of competency provide a very effective tool for setting benchmarks or criteria for work performanceThe performance criteria within units of competency can be used as measures to assess against in a performance appraisal or review
    1Performance management is a very important part of any quality human resource system[答案]T
    2The aim of performance management is to punish the unqualified employees[答案]F
    3An enterprise can be better placed to meet competitive challenges by providing the educationtraining and feedback required by employeesfor example[答案]T
    4Every enterprise can expect high performance from each employee[答案]F
    5Performance management is also called performance appraisal[答案]F
    T01 TIPS FOR TEAM BUILDING
    When you think of team buildingdo you immediately picture your group off at a resort playing games or hanging from ropesTraditionallymany organizations approach team building in this way butthenthey wonder why that wonderful sense of teamwork that has been displayed at the retreat or the seminar fails to impact longterm beliefs and actions back at work

    I’m not averse to retreatsplanning sessionsseminars and team building activitiesin fact I lead thembut they have to form part of a much larger teamwork effortYou will not build teamwork byretreatingas a group for a couple of days each yearinstead you need to think of team building as something you do every single day

    Form teams to solve real work issues and to improve real work processesProvide training in systematic methods so the team expends its energy on the projectnot on trying to workout how to work together as a team to approach the problem

    Hold department meetings to review projects and progressto obtain broad inputand to coordinate shared work processesIf there is friction between team membersexamine the work processes they mutually ownthe problem is not usually their personalities insteadit is often the fact that the team members haven't agreed on how they will deliver a product or serviceor the steps required to get something done

    ●Build fun and shared occasions into the organization’s agendahold potluck lunchestake the team to a sporting eventsponsor dinner sat a local restaurantgo hiking or go to an amusement parkHold a monthly company meetingsponsor sports teams and encourage cheering team fans

    ●Use icebreakers and teamwork exercises at meetingsthese help team members get to know each othershare details about each other’s livesand have a laugh together

    ●Celebrate team successes publiclyThere are many ways you could do thisfor instance by buying everyone the same Tshirt or hatputting team member names in a draw for company merchandise and gift certificatesThe only thing limiting you is your imagination

    If you do the types of teamwork building listed aboveyou’ll be amazed at the progress you will make in creating a teamwork culturea culture that enables individuals to contribute more than they ever thought possibletogether
    26Team building event is traditionally related to playing games at resort[答案]T
    27The author claims that playing games together is as important as forming teams to solve real work issues and to improve real work processes for team building[答案]F
    28Retreatin the first paragraph means withdrawal of troops after a defeat[答案]F
    29Ice breaking motivates team members to compete with each other[答案]F
    30A good teamwork culture enables individuals to make more efforts together[答案]T
    T02 THE RIGHT WAY TO MOTIVATE EMPLOYEES
    It’s important for a CEO to be passionate and enthusiasticbut there’s a line of professionalism that must always be maintained

    According to a report from the technology website Venture BeatPayPal CEO David Marcus wrote a critical letter to his employees blaming them for not using PayPal products and encouraging them to leave if they didn’t have the passion to use the products they work for

    According to the websitepart of the leaked letter reads

    It’s been brought to my attention that when testing paying with mobile at Cafe 17 last weeksome of you refused to install the PayPal appand others didn’t even remember their PayPal passwordsThat’s unacceptable to meand the rest of my teameveryone at PayPal should use our products where availableThat's the only way we can make them betterand better

    In closingif you are one of the folks who refused to install the PayPal app or if you can’t remember your PayPal passworddo yourself a favorgo and find something that will connect with your heart and mind elsewhere

    While not obvious at firstthe letter reveals a problem of morale and culture at PayPalAs an executiveyou certainly want your employees to use and promote your productsHoweverwhen faced with a situation where staff isn’t embracing what they makeyou need to investigate the root of the problemnot threaten

    When faced with internal problemsgood executives start by asking whyThey reach out to their executive team first and then to the entire staff to find the root of a problem and how to fix itSending out a onesided note about the problem is not leadingit’s retreating

    Leadership starts by listeningGood executives need to get out among the staff and ask questions and listen without judgment or reactionThe fact that company employees are not embracing and using its products is a failure of leadership that Marcus needs to address by selfreflectionAt the end of the dayif his employees have to be forced to use the apphow can he expect consumers to want to willingly pay to use it Marcus should have focused on three questions

    Why are you not using the app

    What is it that we can do to ensure you use our app

    What do you need from me
    1A CEO only needs to be passionate and enthusiastic[答案]F
    2It is not professional that PayPal CEO blames his employees not to use PayPal or forget PayPal passwords[答案]T
    3A onesided note refers to the root of PayPal’s problem[答案]F
    4When faced with internal problemsgood executives find the root of a problem in their executive team first[答案]T
    5Good executives need to give feedback immediately when they are listening to the staff[答案]F

    V01 VISION AND EXECUTIONTWO SIDES OF A SUCCESSFUL STRATEGY

    A strategic plan is not the end goal of the strategic planning processit is the framework for successfully implementing a strategyUntil a strategic plan is put into effectit has no real value

    There are several keys to successful implementationFirstpeople directly involved in executing the strategy must be included in the planning processStrategic planning is no longer a topdown directiveWithout the input and feedback of the people responsible for executing on the strategya seemingly solid strategy is likely to fall apart when implementation is attempted

    The next key to successful implementation is clearly communicating the strategy to the whole companyThe communication should ensure that everyone in the company understands and accepts the strategy as the best path forwardand not simply the leadership’s latest ideaWithout clear communicationemployees lack a sense of ownership and clarity of purposeWhen a strategy is not understood or embracedit usually results in misunderstanding and uneven commitments to implementation

    Another key to the successful execution of a strategic plan is the clear and straightforward description of the plan and its operationsEven the most brilliant strategy faces failure if it cannot be explained clearly and concisely
    1The final goal of the strategic planning process is a strategic plan[答案]F
    2A strategic plan is valuable if it is executed[答案]T
    3There are four keys to successful implementation[答案]F
    4A good strategy is likely to fall apart if without the input and feedback of the people responsible for executing on the strategy[答案]T
    5Leadership’s idea determines all[答案]F
    W01 When Jack Welchthe Chairman and CEO at General Electric(GE) retired in 2001he could look back at a very successful careerHe became CEO in 1981 at the age of 45At that timeGE had a very complex organizational structure with considerably bureaucratic rules

    One of his first changes was to initiate a strategy formulation process with the guideline that each of the businesses should be number lor2 in the irrespective areasIf this was not the casemanagers had the options of fixing the problemselling their particular businessor closing itIn an effort to streamline the organizationWelch removed the sector level and eliminated thousands of salaried and hourly employee positions

    The restructuring was followed by changing the organizational culture and the managerial styles of GE’s managersOne such program was the WorkOut(群策群力) Groups of managers were assembled to share their views openly in threeday sessionsAt the beginning of the meetingsthe superior presented the challenges for his or her organizational unitThen the superior had to leaverequesting the groups to find solutions to the problemsFacilitators(会议持) helped these discussionsOn the last daythe superior was presented with proposed solutionsHe or she then had three choicesto accept the proposalnot to accept itor to collect more informationThis process put great pressure on the superior to make decisions

    Another program to improve effectiveness and efficiency was Best PracticesThe aim was to learn from other companies how they obtained customer satisfactionhow they related to their suppliersand in what ways they developed new productsThis helped the GE people to focus on the processes in their operations that would improve the company’s performance

    Jack Welch was personally involved in developing managers at GE’s training center in CrotonvilleLeadersWelch suggestedare not only those who achieve results but also those who share the values of the company
    26Jack Welch retired at the age of 65[答案]T
    27Jack Welch insisted that each of the businesses should beat least number 3in their respective area[答案]F
    28If the business could not meet Welch’s change requirementsits manager had 3choices[答案]T
    29The restructuring went before changing the organizational culture and the managerial styles of GE’s managers[答案]T
    30The Work Outlasted a week[答案]F
    W02 When you think of team buildingdo you immediately picture your group off at a resort playing games or hanging from ropesTraditionallymany organizations approach team building in this way butthenthey wonder why that wonderful sense of teamwork that has been displayed at the retreat or the seminar fails to impact longterm beliefs and actions back at work

    I’m not averse to retreatsplanning sessionsseminars and team building activitiesin fact I lead thembut they have to form part of a much larger teamwork effortYou will not build teamwork byretreatingas a group for a couple of days each yearinstead you need to think of team building as something you do every single day

    Form teams to solve real work issues and to improve real work processesProvide training in systematic methods so the team expends its energy on the projectnot on trying to workout how to work together as a team to approach the problem

    Hold department meetings to review projects and progressto obtain broad inputand to coordinate shared work processesIf there is friction between team membersexamine the work processes they mutually ownthe problem is not usually their personalities insteadit is often the fact that the team members haven't agreed on how they will deliver a product or serviceor the steps required to get something done

    ●Build fun and shared occasions into the organization’s agendahold potluck lunchestake the team to a sporting eventsponsor dinner sat a local restaurantgo hiking or go to an amusement parkHold a monthly company meetingsponsor sports teams and encourage cheering team fans

    ●Use icebreakers and teamwork exercises at meetingsthese help team members get to know each othershare details about each other’s livesand have a laugh together

    ●Celebrate team successes publiclyThere are many ways you could do thisfor instance by buying everyone the same Tshirt or hatputting team member names in a draw for company merchandise and gift certificatesThe only thing limiting you is your imagination

    If you do the types of teamwork building listed aboveyou’ll be amazed at the progress you will make in creating a teamwork culturea culture that enables individuals to contribute more than they ever thought possibletogether
    26Team building event is traditionally related to playing games at resort[答案]T
    27The author claims that playing games together is as important as forming teams to solve real work issues and to improve real work processes for team building[答案]F
    28Retreatin the first paragraph means withdrawal of troops after a defeat[答案]F
    29Ice breaking motivates team members to compete with each other[答案]F
    30A good teamwork culture enables individuals to make more efforts together[答案]T
    第五题 写作题
    根求写作文[工作选择]
    [试题]Suppose you are to make a choice between the twoone is to work in a stateowned business(国企业) and the other in a joint venture(合资企业)Write a short passage to explain the reasons for your choiceYou should write no less than 100 words
    题目My Work ChoiceStateowned Business or Joint Venture
    容包括方面
    (1)工作国企业利弊
    (2)工作合资企业利弊
    (3)选择未算
    备注翻译
    假设两者间做出选择:国企业(国企业)中工作二合资企业(合资企业)中工作写段短文解释选择原应该写少100字
    题目:工作选择:国企业合资企业
    容包括方面
    (1)工作国企业利弊
    (2)工作合资企业利弊
    (3)选择未算
    参考答案
    My Work ChoiceStateowned Business or Joint Venture

    Job hunting becomes increasingly tough for college studentsfor it is not only hard to be hired with a satisfying salarybut also difficult to choose a suitable work placeMore and more students are to face the options between a stateowned business and a joint ventureAs for meI definitely prefer the latter

    From a personal perspectivethe joint venture generally offers a higher salary than the stateowned enterprisewhich tends to meet the high expectation from meAs is universally knownwith more money paidmore passion will be devoted to workOn the community levelthe joint venture always possesses a more cooperative meanwhile more competitive working atmospheremaking every employee fully involved in workingAnd I strongly believe that competition brings about progress

    In conclusionthe joint venture is much more suitable for me to work in than the stateowned businessfor I prefer a higher salaryas well as a more competitive atmosphere

    根求写作文[理想职业]
    [试题]Write a composition with at least 100 words on My Dream JobYour writing should include the followings
    (1)positioncustomer service representative
    (2)abilitycommunication and customer service skills
    (3)reasonan expert in the product line and strong relationships with customers
    备注翻译
    理想职业写篇少 100 字作文您作品应包括容
    (1)职位客服代表
    (2)力沟通客户服务力
    (3)原产品线专家客户关系密切
    参考答案
    Everyone has an ideal career in mindMy ideal career is to be a qualified customer service representative
    First of allI have multidimensional abilities such as active listeningverbal expressionand interpersonal skills
    SecondlyI am good at having a clear understanding of myselfothersand the situation in the process of communicationclarifying my communication goalsand being good at understanding the thoughts and feelings of others
    ThirdI have certain professional skillsAs a customer service officerI can send the technology to users after the company's products are soldso as to better serve the society
    [试题二]Write a composition with at least 100 words on My Dream Job
    备注翻译
    理想职业写篇少 100 字作文
    参考答案
    I want to be a teacher since I was a childWhen I was in primary schoolI was very admire the position of teacherThey are knowledgeable just seems that there is nothing they don't knowThey treat us just like their childrenThey care about our studylife and healthSince thenI have made my mine to be a teacher in the futureI would like to be a kind and knowledgeable per on like my teacherSobeing a teacher is my dreamI will try my best to study well to reach my dream

    根求写作文[职场文化]
    [试题]Write at least 120 words about an event caused by different understandings of the workplace cultureYou may need to include the 5Ws and 1H elements(WhoWhenWhereWhyWhat and How)
    备注翻译
    写少 120 字关职场文化理解引起事件
    您需包括 5W 1H 元素(谁时什什)
    参考答案
    In Chinese and Western workplace culturesthe understanding of work is significantly differentForeign companies generally believe that hiring an employee is to work for him and earn money for himselfso treat employees wellwhile Chinese bosses generally thinkI hire someone and take my salaryso I have to listen to mework for me This different understanding of the nature of work may lead to completely different work attitudes for employees at work
    [试题二]Write at least 100 words about an event caused by different understandings of the workplace cultureYou may need to include the 5Ws and 1H elements(whowhenwhere whywhat and how)
    备注翻译
    写少 120 字关职场文化理解引起事件
    您需包括 5W 1H 元素(谁时什什)
    参考答案
    In company workplace culturethere is a big difference between Chinese and Westerners in terms of communicative languageChinese people mostly use Have you eatenWhere are you going and so on when meeting each other every daywhich reflects a kind of intimacy between peopleBut for Westernersthis way of greeting will make the other party feel suddenembarrassedand even unpleasantbecause Westerners will understand this kind of questioning as a kind of interrogationand feel that the other party is asking about their private lifeIf you don’t understand this difference between Eastern and Western culturesunnecessary contradictions will arise
    [试题三]Write at least 100 words about an event caused by different understandings of the workplace cultureYou may need to include the 5Ws and 1H elements
    备注翻译
    写少 100 字关职场文化理解引起事件
    您需包括 5Ws 1H 元素
    参考答案
    There is a big difference between Chinese and Western workplace cultures regarding salary increasesThe topic of a salary increase is a very difficult thing to talk about in the traditional Chinese workplaceIn this regardforeign companies are more openThey can treat the raise as a nonemotional thingand have a calm discussion on the deskwhile Chinese bossesfirst of allthey usually don't take the initiative to raise their salaryand if you say a raisethey are likely to If the boss is disgustedhe will consider Do you not want to do it anymore

    根求写作文[描述事件]
    [试题]Write at least 100 words about an event based on the following informationYou may need the 5Ws and l H elements(whowhen where why what and how)
    备注翻译
    根信息写出少 100 单词描述事件
    您需 5Ws l H 元素(谁时里什什)

    Titanic
    31 May 1911
    She was launched
    The largest ship afloat
    with a gross tonnage of 46328tons
    10 April 1912
    maiden voyage
    from Southampton to New York
    At 1140pm
    on Sunday 14
    April 1912
    hit an iceberg
    badly damaged

    2227 passengers and crew onboard

    At 220am
    on Monday 15
    April 1912

    sank
    1522 were drowned
    705 escaped

    At dawn on 15
    April 1912

    Some of the survivors were picked up

    The Cunard liner Carpathia heard the
    wireless distress calls

    参考答案
    Titanic was launched on 31 May 1911 and sailed on her voyage from Southampton to New York(via Cherbourg and Queenstown)on 10 April 1912With a gross tonnage of 46328 tonsshe was the largest ship afloat(882 feet long92 feet wide8 decks rising to the height of an 11storey building) Four days and seventeen hours after the voyage beganat 1140 pmon Sunday 14 Aprilshe hit an iceberg and was badly damagedTwo hours and forty minutes later she sankOf the 2227 passengers and crew705 escaped in twenty lifeboats and raftsincluding her masterCaptain Edward SmithAt dawn on 15 April the Cunard liner Carpathiahaving heard the Titanic’s wireless distress calls 5 8 miles awayarrived at the scene and began picking up survivors
    [试题二]Write at least 100 words about an event based on the following informationYou may need the 5Ws and l H elements(whowhen where why what and how)
    备注翻译
    根信息写出少 100 单词描述事件 您需 5Ws l H 元素
    (谁时里什什)
    Titanic
    31 May 1911
    She was launched
    The largest ship afloat
    with a gross tonnage of 46328tons
    10 April 1912
    maiden voyage
    from Southampton to New York
    At 1140pm
    on Sunday 14
    April 1912
    hit an iceberg
    badly damaged

    2227 passengers and crew onboard

    At 220am
    on Monday 15
    April 1912

    sank
    1522 were drowned
    705 escaped

    At dawn on 15
    April 1912

    Some of the survivors were picked up

    The Cunard liner Carpathia heard the
    wireless distress calls

    参考答案
    Titanic was launched on 31 May 1911 and sailed on her voyage from Southampton to New York(via Cherbourg and Queenstown)on 10 April 1912With a gross tonnage of 46328 tonsshe was the largest ship afloat(882 feet long92 feet wide8 decks rising to the height of an 11storey building)Four days and seventeen hours after the voyage beganat 1140 pmon Sunday 14 Aprilshe hit an iceberg and was badly damagedTwo hours and forty minutes later she sankOf the 2227 passengers and crew705 escaped in twenty lifeboats and raftsincluding her masterCaptain Edward SmithAt dawn on 15 April the Cunard liner Carpathiahaving heard the Titanic’s wireless distress calls 5 8 miles awayarrived at the scene and began picking up survivors

    根求写作文[制定会议日程安排]
    [试题]根求写作文解会议日程容根信息制定会议日程安排
    The structure of a meeting agenda
    (1)Title of the meeting
    (2)Time of the meeting
    (3)Place of the meeting
    (4)People who will attend the meeting
    (5)Events in time sequence
    0900 0940 1005 1020 1200
    Sofitel JinJiang Oriental Hotel
    Arrivalregistrationpicking up meeting kits Exhibitor Day One
    The First Participants Meeting of Expo(exposition) 2010ShanghaiChina
    Report on the organizational structure and preparatory progress of Expo
    Tea break(15m) (2F Entrance) WednesdayOct202008
    Watching Expo image videofilm(10m) Work lunch(buffet)

    Meeting Agenda

    The First Participants Meeting of Expo(exposition) 2010ShanghaiChina
    WednesdayOct202008 Day One
    Sofitel Jin Jiang Oriental Hotel

    Exhibitor
    0900 Arrivalregistrationpicking up meeting kits
    0940 Watching Expo image videofilm(10m)
    1005 Tea break(15m) (2F Entrance)
    1020 Report on the organizational structure and preparatory progress of Expo
    1200 Work lunch(buffet)

    根求写作文[工作计划]
    根信息求完成工作计划
    Make an action plan based on the following hints of steps
    AIdentify wasteful usage
    BIdentify person(s)or department(s)with highest supply usage
    CPerform audit(审计审核)of supply costs for last 24 hours
    DPerform audit of supply usage for last 24 hours
    EShop(解聘辞退)suppliers
    FNegotiate new supply rates
    GCreate standard supply list and utilization controls
    HEvaluate supplier agreements

    Objective
    Priority
    Action Steps
    Jack Brown
    September 15
    Completed
    Reduce
    Office
    Supply
    costs by
    10 by the
    end of the
    4th
    quarter
    (1)

    Mike Jones
    September 15
    Completed
    (2)

    Mike Jones
    October 1
    Completed
    (3)

    JackMike
    October 30
    Completed
    (4)

    Jack
    November 15
    In Process
    (5)

    Jack
    November 15
    In Process
    (6)

    Jack
    December 15
    In Process
    (7)

    JackMike
    Mike
    January 15
    Not started
    (8)

    Jack Brown
    September 15
    Completed
    参考答案
    Objective
    Priority
    Action Steps
    Jack Brown
    September 15
    Completed
    Reduce
    Office
    Supply
    costs by
    10 by the
    end of the
    4th
    quarter
    (1)
    C
    Mike Jones
    September 15
    Completed
    (2)
    D
    Mike Jones
    October 1
    Completed
    (3)
    B
    JackMike
    October 30
    Completed
    (4)
    A
    Jack
    November 15
    In Process
    (5)
    H
    Jack
    November 15
    In Process
    (6)
    E
    Jack
    December 15
    In Process
    (7)
    F
    JackMike
    Mike
    January 15
    Not started
    (8)
    G
    Jack Brown
    September 15
    Completed

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