2018年7月1389国开电大本科《管理英语4》期末纸质考试试题及答案

2018年7月1389国开电科理英语4期末纸质考试试题答案
交际语(题2分10分) 15题选择正确语句完成面话答案序号写答题纸
1―I think things have been a bit difficult for us the last couple of months
―__________We＇ve been working hardbut still getting behind
AYou＇re right
BI＇m afraid
CI don＇t think so
[答案]A
2―How can you explain the latest situation
―_________I know it is all my fault
ASorry
BExcuse me
CI＇m afraid
[答案]A
3―Do you mind if I use vouchers to spend in a restaurant
―___________________
AYesplease
BNot at allGoa head
CNothank you
[答案]B
4―I＇m going to Beijing for a few days
―_________I wish I could go with you
AIt doesn＇t matter
BForget it
CI really envy you
[答案]C
5―The Auto Show in the City Stadium has been canceled
―Ohno_________
AWhat a pity
BIt doesn＇t matter
CIt＇s not interesting at all
[答案]A
二词汇结构(题2分30分) 620题阅读面句子ABC三选项中选出填入空白处正确选项答案序号写答题纸
6I would recommend that you_________on following through with projects
Aworked
Bwork
Cwould work
[答案]B
7The Human Resource Managing Department at Honda is given specific instructions_______employ the best possible workers
Ahow to
Bon what to
Con how to
[答案]C
8Creativityespecially_________which takes place across departmental boundariesis likely to suffer hugely as team synergy slips
Athat
Bthose
C
[答案]A
9Companies are_________interested in your soft skills_________they are in your hard skills
Asothat
Basas
Cnotuntil
[答案]B
10The majority of these team challenges_________anywhere
Acan deliver
Bare delivered
Ccan be delivered
[答案]C

11The demands and requirements placed on the CEO of Sony are different from_________on the manager of your local Wendy＇s restaurant
Athese
Bthose
Cwhich
[答案]B
12Who was_________the meeting
Achairing
Bleading
Ccharging
[答案]A
13What you need to do is to keep things short and sweet_________just the
Aquestions
Btopics
Chighlights
[答案]C
14Supervisors should_________their employees in twoway communication so that understanding takes place
Aenable
Bengage
Cencourage
[答案]B
15Even the best continually seek ways to_________their skills
Asharp
Bsharpener
Csharpen
[答案]C
16Current opinion among politicians is that she is_________stands for her principles
Aencourage
Bcourage
Ccourageous
[答案]C
17Good work_________good pay
Adeserves
Brequests
Cdeserts
[答案]A
18At a rough_________we will take another four weeks to finish this plan
Avalue
Bestimate
Caccount
[答案]B
19To build the reservoir(水库)thousands of people have to be_________
Arelocated
Brepeated
Creopened
[答案]A
附
19建水库千搬迁
20We need_________communication skillslisten carefullythink before you speak and manage conflicts diplomatically
Aoutstanding
Bplain
Cgeneral
[答案]A
三阅读理解(题4分40分)
2125题阅读列短文ABC三选项中选出正确答案答案序号写答题纸
Passage 1
In 1916a French coalmine director named Henri Fayol wrote a book entitled Administration Industrielle et Generalewhich set forth five distinct functions of managing that Fayol insisted were applicable in any industryIn the 1950＇smanagement textbooks began to incorporate some of a Fayol＇s ideas into their contentand todaymanagement courses still use many of his ideas to teach management to business students
Planning
Planning involves deciding where to take a company and selecting steps to get thereIt first requires managers to be aware of challenges facing their businessesand then it requires managers to forecast future business and economic conditionsThey then formulate objectives to reach by certain deadlines and decide on steps to reach themThey reevaluate their plans as conditions change and make adjustments as necessary
Organizing
Managers organize by bringing together physicalhuman and financial resources to achieve objectivesThey identify activities to be accomplishedclassify activitiesassign activities to groups or individualscreate responsibilities and delegate authorityThey then coordinate everything so operations run smoothly
Leading
Leading requires managers to motivate employees to achieve business objectives and goalsIt requires the use of authority to achieve those ends as well as the ability to communicate effectivelyEffective leaders can influence their personnel to view situations from their perspectivesLeading also involves supervision of employees and their work
Controlling
Controlling involves measuring achievement against established objectives and goalsIt also requires managers to be able to identify sources of deviation from successful accomplishment and to provide a corrective course of actionManagers first establish objectives and goalsthen measure achievementsidentify anything that is keeping the company from achieving their
objectives and goalsand provide means of correction if necessary
Staffing
Without human resourcesno organization can get off the groundlet alone do business and make profitsSome distinct features of the staffing function are
●It puts the right man in the right job
●It is an ongoing activity as employees keep leaving and joining the companythey also retire from time to time leaving empty places in various positions
●Efficiency is a prime focus of this function as managing people is the toughest job there iseverything must be accounted forleavespaymentsbenefitsmedical allowancessocial security accounting and much more
21What is the main idea of this passage
ATo introduce some of the author＇s ideas about management
BTo introduce five distinct functions of managing proposed by Fayol
CTo promote the book entitled Administration Industrielle et Generale
[答案]B
22What are the influence of Fayol＇s book Administration Industrielleet Generale
AIt is of no influence at all for today
BIt is nearly forgotten by the world
CIt is still great effect on current management courses
[答案]C
23Which step of managing refers to bring staff together and tell them what to do
ALeading
BOrganizing
CStaffing
[答案]B
24Which item in Chinese below has not mentioned as things needed to take care for people management
A住房公积金
B医疗补贴
C请假
[答案]A
25In the step of________managers need to find out obstacles in the course of achieving company＇s objectives and goals
Acontrolling
Bleading
Cplanning
[答案]A
2630题请根短文容判断出语句否正确正确写T错误写F答案写答题纸 Passage 2
In competitive marketsleaders are under increased pressure to maintain a positive work cultureA positive work culture cultivates greater employee satisfactiongreater employee satisfaction contributes to higher performancehigher performance impacts improved client outcomesimproved client outcomes contribute to service excellence
Positive work cultures are built overtime and need constant attentionSuch cultures are dependent on leadership vision and values
An effective leader sets the tone for the teamencourages a positive workplace culture an disable to bring about cultural change
Workplace culture is made up of the shared attitudesbeliefsbehaviorsvalues and expectations that influence the way people work in the workplaceIt isthe way we do things around here
Some cultural aspects are understood by all and are obvious such as turning up for wok on timewhile others maybeunwritten rulesthat are not so obvious for example how personal issues are resolved with work colleagues
Many factors that influence whether a workplace has a positive outlook are within the control of people who work in a workplaceThere are also factors out of their controlsuch as slumps in global prices or a change in demand and supplyThe company canhowevercontrol how they respond to these factors
Those companies that do create positive workplace environments develop a reputation in their community as beinggood to work for＇ and have a competitive edgeNot only are these companies more able to attract and retain peoplethey tend to be more stable as they proactively deal with issues and adapt to change
Teams work best when they are clear about what is expected of themThey are more able to deal with difficult issues if they feel the values of the organization are supportive of them
For a workplace culture to be positivethe direction and actions of the business must be consistent with the core values of the people in the workplaceThe people must trust each other and be able to openly express and exchange ideas
Working through these steps will help with developing a positive business culture
26A positive work culture will give workers more satisfaction
[答案]T
27Positive cultures have a lot to do with leadership vision and values
[答案]T
28The direction and actions for the business must differ from the core values of the employees in order for a workplace culture to be positive
[答案]F
29In competitive marketsleaders are under more and more pressure to keep a positive work culture
[答案]T
30Positive work culture can be built in a short period of time
[答案]F
四写作（ 20 分）
31根根信息求完成工作计划
Make an action plan based on the following hints of steps
AIdentify wasteful usage
BIdentify person(s) or department(s) with highest supply usage
CPerform audit(审计审核) of supply costs for last 24 hours
DPerform audit of supply usage for last 24 hours
EShop(解聘辞退) suppliers
FNegotiate new supply rates
GCreate standard supply list and utilization controls
HEvaluate supplier agreements
Objective
Priority
Action Steps
Jack Brown
September 15
Completed
Reduce
Office
Supply
costs by
10 by the
end of the
4th
quarter
(1)

Mike Jones
September 15
Completed
(2)

Mike Jones
October 1
Completed
(3)

JackMike
October 30
Completed
(4)

Jack
November 15
In Process
(5)

Jack
November 15
In Process
(6)

Jack
December 15
In Process
(7)

JackMike
Mike
January 15
Not started
(8)

Jack Brown
September 15
Completed

参考答案
Objective
Priority
Action Steps
Jack Brown
September 15
Completed
Reduce
Office
Supply
costs by
10 by the
end of the
4th
quarter
(1)
C
Mike Jones
September 15
Completed
(2)
D
Mike Jones
October 1
Completed
(3)
B
JackMike
October 30
Completed
(4)
A
Jack
November 15
In Process
(5)
H
Jack
November 15
In Process
(6)
E
Jack
December 15
In Process
(7)
F
JackMike
Mike
January 15
Not started
(8)
G
Jack Brown
September 15
Completed











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