2020年7月1380国开电科商务英语3期末考试试题答案
交际语(题2分10分) 15题：选择正确语句完成面话答案序号写答题纸
1―Good morning______________ Madam
―Good morningI need a check to send to my publisher in New York
AWhat can I do for you
BWhat do you want to buy
CWhy do you come here
[答案]A
2―___________________
―Thank youI must say I have a great staff
AI＇d like you to meet Joe StevensHe＇s our sales team headThe Sales Department has more than 50 employees
BPlease allow me to introduce my colleague to youShe is the Purchasing Manager
CIt＇s a pleasure to meet you BenSo you＇re the one responsible for those outstanding sales figures I＇ve seen
[答案]C
3―What can I do for you Madam
―___________________
AYou’d better remit500yuanincashtomys on in Beijing University
BI＇dliketoremit500yuanin cash to my son in Beijing University
CI＇d rather remit500yuanincashtomys on in Beijing University
[答案]B
4―What about the commission
―___________________
AIt＇s a general practice everywhere else
BOf course I＇d give you our lowest quotation
CI＇m afraid you have to tell me how large your order is going to be
[答案]C
5―And could you give me your signature here
―___________________
AOhI don＇t have my signature with me today
BSorryI＇m afraid I didn＇t quite catch that
CWhat do you think of my handwriting
[答案]B
二词汇语法(题2分30分) 620题：阅读面句子 三选项中选出填入空白处正确选项答案序号写答题纸
6Whether you leave town for a day or for a week having something fun you___________will excite you and stimulate energy
Ahave been looking forward to
Bwill look forward to
Care going to look forward to
[答案]A
7The majority of your body is___________________waterIf you don＇t hydrate you＇re going to feel tired
Amade up of
Bmade of
Cmade from
[答案]B
8They use the money to buy the materials they need to make their product____________they then sell
Awhat
Bthat
Cwhich
[答案]C
9There is the Planning DepartmentChow Fung is___________________that
Aon a charge of
Bin charge of
Cunder charge of
[答案]B
10Online banking developed in the late1990s and grew more popular over the years since it can make one＇s financial life much___________________to manage
Abe easy
Beasier
Ceasy
[答案]B
11MrTanaka has subscribed an_________________English language magazine from the United States
Aon
Bto
Cat
[答案]B
12In a soft sell approach the salesperson tries to build trust with consumers by recommending a product and letting the consumers___________________their own decisions
Amake
Bto make
Cmaking
[答案]A
13Ideally a negotiation should be a winwin situation so both you and your customer will probably have to___________________on some points
Agive in
Bgive out
Cgive over
[答案]A
14Telephone selling may use the salespeople＇s time ofon the roadmore___________________but a facetoface meeting is more effective
Apromotion ally
Bprogressively
Cproductively
[答案]C
15I think a bus stop advertisement is a very wise choice to___________________our products
Alaunch
Bpromote
Ccampaign
[答案]B
16You see with the rapid economic growth nowadays in China the logistics industry _________________greatly
Ahas extracted
Bis to explode
Cis expanding
[答案]C
17We work closely___________________every large airline like Air China Air France and American Airlines
Awith
Bto
Cin
[答案]A
18You can apply for an A US key which means you can___________________online with us and update your details online
Atransfer
Btransact
Ctransport
[答案]B
19I＇d like 75 units by the end of the monthCould I get an___________________before placing an order
Aecommerce
Bevaluation
Cestimate
[答案]C
20I usually get a commission of about 6for the importsIt＇s a general__________everywhere else
Aprogress
Bpretense
Cpractice
[答案]C
三阅读理解(题4分40分)
2125题：阅读列短文ABC三选项中选出正确答案答案序号写答题纸
Passage l
Being an effective manager means knowing when to use the right management styleSome styles for instance are more peopleoriented while others tend to focus on a project or productThe management style you select will depend
on your people skills and knowledge available resources(like time and money) desired results and of course the task before youThe common management styles can be summarized into three categoriesThe participatory style is the first of its kindHere it is critical to give each employee an entire task to completeIf that’s not possible make sure the individual knows and understands his or her part as it relates to the projector taskWhen people in your team know where they fit in the big picture they＇re more likely to be motivated to complete the task
Following that we have the directing styleSometimes a situation will call for a direct style of managementPerhaps a tight deadline looms or the project involves numerous employees and requires a topdown management approachHere a manager answers five questions for the employees：WhatWhereHowWhyand WhenLet employees know what they need to do how they＇re going to do it and when the questions must be finishedThe last one is the teamwork styleIf you want to speedup a project and choose the best process for completing that project managing by teamwork is the way to goWhen you motivate people to pool their knowledge the results may exceed your expectationsOftenteams can tackle problems more quickly than what you can accomplish on your ownThe giveandtake can create a process that you can repeat in other projects
21Being an effective manager lies in knowing the right
Aknowledge
Bskills
Cmanagement style
[答案]C
22Which of the following is NOT mentioned as a focus of different management styles
APeople
BCustomers
CProject
[答案]B
23Which of the following can＇t be inferred from the passage
AThe management style is likely to change because the manager has been replaced
BThe management style is likely to change because the desired results have changed
CThe management style is likely to change because the available resources have changed
[答案]A
24When people in your team know where they fit in the big picture they are more likely to be to complete the task
Afrustrated
Breluctant
Cinspired
[答案]C
25If you want to speedup a project and choose the best process for completing that project you can resort to
Ateamwork
Btopdown management
Ctight deadline
[答案]A
2630题：根短文容判断出语句否正确正确写T错误写F答案写答题纸
Passage 2
Accounting errors will happen from time to timebut many common accounting mistakes can be avoided with proper planning and preparationHere are the top seven accounting mistakes that should be paid more attention to
(1) Not knowing your true cash balance：Due to things like automatic payments and bank chargesmoney that appears in your cash drawer and your checking account may already be spent
(2) Mistaking profits for cash：When you have alot of credit sales your company can post big profits without seeing any cash
(3) Paying bills too soon：If your vendors give you thirty days to pay them take itUnless you get a discount for paying early paying your bills only when they＇re due improves your company＇s cash flow
(4)Avoiding bookkeeping tasks：Not recording and posting transactions regularly leaves you with a mountain of bookkeeping to deal within the end
(5)Paying accidental dividends：Every time a corporation owner takes money out of his business it counts as a dividendThat can lead to a bigger personal incometax bill
(6)Not keeping personal finances separate from business：Mixing up business and personal money can cause bookkeeping and legal problems
(7)Setting prices too low：Know your costs before you set product or service prices or you run the risk of losing money on every saleA simple breakeven analysis can help you set prices at a profitable level
26Accounting mistakes are inevitable even with careful handling
[答案]F
27With a lot of credit sales your company may have no cash at hand
[答案]T
28It is recommended not to pay bills too soon
[答案]T
29Business money and personal money can be mixed up
[答案]F
30Try your best to understand your costs before you set prices for your products or services
[答案]T
四写作(篇作文20分)
31根求写作文
Suppose you are HenryLast monthyou bought a Canon digital camera from JDcom and found that the lens didn＇t work properlyYou asked for a new one and found that there were some scratches on the screen when the new camera arrivedYou are writing to complain about it：
describe the problems clearly
ask for a replacement of the camera
ask for compensation or a 10discount
end the complaint letter
备注翻译：
Suppose You are Henry月京东家发现镜头正常工作新发现新相机屏幕划痕写信投诉：
问题描述清楚
求更换摄头
求赔偿10折扣
结束投诉信
参考答案：
Dear Sales Manager
This is Henry Last month I bought a Canon digital camera on JDcom When the new camera arrived I found that the lens was not working properly and there were some scratches on the screen I strongly request the company to replace my camera and compensate me according to the contract or give me a 10 discount
I hope my complaint can get the company＇s attention and be resolved as soon as possible
Complainant Henry
June 30 2020
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交际语(题2分10分) 15题：选择正确语句完成面话答案序号写答题纸
1―Good morning______________ Madam
―Good morningI need a check to send to my publisher in New York
AWhat can I do for you
BWhat do you want to buy
CWhy do you come here
[答案]A
2―___________________
―Thank youI must say I have a great staff
AI＇d like you to meet Joe StevensHe＇s our sales team headThe Sales Department has more than 50 employees
BPlease allow me to introduce my colleague to youShe is the Purchasing Manager
CIt＇s a pleasure to meet you BenSo you＇re the one responsible for those outstanding sales figures I＇ve seen
[答案]C
3―What can I do for you Madam
―___________________
AYou’d better remit500yuanincashtomys on in Beijing University
BI＇dliketoremit500yuanin cash to my son in Beijing University
CI＇d rather remit500yuanincashtomys on in Beijing University
[答案]B
4―What about the commission
―___________________
AIt＇s a general practice everywhere else
BOf course I＇d give you our lowest quotation
CI＇m afraid you have to tell me how large your order is going to be
[答案]C
5―And could you give me your signature here
―___________________
AOhI don＇t have my signature with me today
BSorryI＇m afraid I didn＇t quite catch that
CWhat do you think of my handwriting
[答案]B
二词汇语法(题2分30分) 620题：阅读面句子 三选项中选出填入空白处正确选项答案序号写答题纸
6Whether you leave town for a day or for a week having something fun you___________will excite you and stimulate energy
Ahave been looking forward to
Bwill look forward to
Care going to look forward to
[答案]A
7The majority of your body is___________________waterIf you don＇t hydrate you＇re going to feel tired
Amade up of
Bmade of
Cmade from
[答案]B
8They use the money to buy the materials they need to make their product____________they then sell
Awhat
Bthat
Cwhich
[答案]C
9There is the Planning DepartmentChow Fung is___________________that
Aon a charge of
Bin charge of
Cunder charge of
[答案]B
10Online banking developed in the late1990s and grew more popular over the years since it can make one＇s financial life much___________________to manage
Abe easy
Beasier
Ceasy
[答案]B
11MrTanaka has subscribed an_________________English language magazine from the United States
Aon
Bto
Cat
[答案]B
12In a soft sell approach the salesperson tries to build trust with consumers by recommending a product and letting the consumers___________________their own decisions
Amake
Bto make
Cmaking
[答案]A
13Ideally a negotiation should be a winwin situation so both you and your customer will probably have to___________________on some points
Agive in
Bgive out
Cgive over
[答案]A
14Telephone selling may use the salespeople＇s time ofon the roadmore___________________but a facetoface meeting is more effective
Apromotion ally
Bprogressively
Cproductively
[答案]C
15I think a bus stop advertisement is a very wise choice to___________________our products
Alaunch
Bpromote
Ccampaign
[答案]B
16You see with the rapid economic growth nowadays in China the logistics industry _________________greatly
Ahas extracted
Bis to explode
Cis expanding
[答案]C
17We work closely___________________every large airline like Air China Air France and American Airlines
Awith
Bto
Cin
[答案]A
18You can apply for an A US key which means you can___________________online with us and update your details online
Atransfer
Btransact
Ctransport
[答案]B
19I＇d like 75 units by the end of the monthCould I get an___________________before placing an order
Aecommerce
Bevaluation
Cestimate
[答案]C
20I usually get a commission of about 6for the importsIt＇s a general__________everywhere else
Aprogress
Bpretense
Cpractice
[答案]C
三阅读理解(题4分40分)
2125题：阅读列短文ABC三选项中选出正确答案答案序号写答题纸
Passage l
Being an effective manager means knowing when to use the right management styleSome styles for instance are more peopleoriented while others tend to focus on a project or productThe management style you select will depend
on your people skills and knowledge available resources(like time and money) desired results and of course the task before youThe common management styles can be summarized into three categoriesThe participatory style is the first of its kindHere it is critical to give each employee an entire task to completeIf that’s not possible make sure the individual knows and understands his or her part as it relates to the projector taskWhen people in your team know where they fit in the big picture they＇re more likely to be motivated to complete the task
Following that we have the directing styleSometimes a situation will call for a direct style of managementPerhaps a tight deadline looms or the project involves numerous employees and requires a topdown management approachHere a manager answers five questions for the employees：WhatWhereHowWhyand WhenLet employees know what they need to do how they＇re going to do it and when the questions must be finishedThe last one is the teamwork styleIf you want to speedup a project and choose the best process for completing that project managing by teamwork is the way to goWhen you motivate people to pool their knowledge the results may exceed your expectationsOftenteams can tackle problems more quickly than what you can accomplish on your ownThe giveandtake can create a process that you can repeat in other projects
21Being an effective manager lies in knowing the right
Aknowledge
Bskills
Cmanagement style
[答案]C
22Which of the following is NOT mentioned as a focus of different management styles
APeople
BCustomers
CProject
[答案]B
23Which of the following can＇t be inferred from the passage
AThe management style is likely to change because the manager has been replaced
BThe management style is likely to change because the desired results have changed
CThe management style is likely to change because the available resources have changed
[答案]A
24When people in your team know where they fit in the big picture they are more likely to be to complete the task
Afrustrated
Breluctant
Cinspired
[答案]C
25If you want to speedup a project and choose the best process for completing that project you can resort to
Ateamwork
Btopdown management
Ctight deadline
[答案]A
2630题：根短文容判断出语句否正确正确写T错误写F答案写答题纸
Passage 2
Accounting errors will happen from time to timebut many common accounting mistakes can be avoided with proper planning and preparationHere are the top seven accounting mistakes that should be paid more attention to
(1) Not knowing your true cash balance：Due to things like automatic payments and bank chargesmoney that appears in your cash drawer and your checking account may already be spent
(2) Mistaking profits for cash：When you have alot of credit sales your company can post big profits without seeing any cash
(3) Paying bills too soon：If your vendors give you thirty days to pay them take itUnless you get a discount for paying early paying your bills only when they＇re due improves your company＇s cash flow
(4)Avoiding bookkeeping tasks：Not recording and posting transactions regularly leaves you with a mountain of bookkeeping to deal within the end
(5)Paying accidental dividends：Every time a corporation owner takes money out of his business it counts as a dividendThat can lead to a bigger personal incometax bill
(6)Not keeping personal finances separate from business：Mixing up business and personal money can cause bookkeeping and legal problems
(7)Setting prices too low：Know your costs before you set product or service prices or you run the risk of losing money on every saleA simple breakeven analysis can help you set prices at a profitable level
26Accounting mistakes are inevitable even with careful handling
[答案]F
27With a lot of credit sales your company may have no cash at hand
[答案]T
28It is recommended not to pay bills too soon
[答案]T
29Business money and personal money can be mixed up
[答案]F
30Try your best to understand your costs before you set prices for your products or services
[答案]T
四写作(篇作文20分)
31根求写作文
Suppose you are HenryLast monthyou bought a Canon digital camera from JDcom and found that the lens didn＇t work properlyYou asked for a new one and found that there were some scratches on the screen when the new camera arrivedYou are writing to complain about it：
describe the problems clearly
ask for a replacement of the camera
ask for compensation or a 10discount
end the complaint letter
备注翻译：
Suppose You are Henry月京东家发现镜头正常工作新发现新相机屏幕划痕写信投诉：
问题描述清楚
求更换摄头
求赔偿10折扣
结束投诉信
参考答案：
Dear Sales Manager
This is Henry Last month I bought a Canon digital camera on JDcom When the new camera arrived I found that the lens was not working properly and there were some scratches on the screen I strongly request the company to replace my camera and compensate me according to the contract or give me a 10 discount
I hope my complaint can get the company＇s attention and be resolved as soon as possible
Complainant Henry
June 30 2020
文档香网(httpswwwxiangdangnet)户传
《香当网》用户分享的内容，不代表《香当网》观点或立场，请自行判断内容的真实性和可靠性！
该内容是文档的文本内容，更好的格式请下载文档
