Sandy Lin 15FTOWER2 BRIGHT CHINABUILDING1BEIJING OBJECTIVE To contribute developed customer relations and administrative skills to a challenging in a hotel SUMMARY OF QUALIFICATIONS Developed interpersonal skillshaving dealt with a diversity of clientsprofessionals and staff members Detailand goaloriented Function well in highstress atmosphere Knowledgeable on both EECO and APTEC computers systems CAREER HISTORY 1992Present THE OLIVER HOTELWhitewaterKS Hotel Clerk Resolved guests needsControlled reservation input utilizing EECO computer systemHandled incoming callsMaintained daily reports involving return guestscorporate accountsand suite rentalsInspected rooms 19881991 WALDEN HOTELWaltonKS Hotel Clerk Trained personnelHandled telephoneinternational fax and telex bookingsMaintained daily and monthly reports tracking demands and guaranteed noshow billingUtilized APTEC computer for inputting group booking and lists 19861987 WALDEN HOTELWaltonKS Sales Associate Assisted customersMaintained stockOpenedclosed shopTracked best selling novelsand made recommendations to customers 19831985 BETHEL COLLEGENorth NewtonKS Secretary Responsible for general clerical dutiesResolved inquiriesAssisted in locating guest speakers EDUCATION BETHANY COLLEGELindsborgKS Bachelor of ScienceSociology1983 PREFERENCES Furnished upon request Candidates customer relations and administrative skillsessential in the hotelhospitality fieldare emphasized throughout the resume Education is deemphasized because candidates work history is strong
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