客户道歉信范文
you had an appointment with your friend last friday unfortunately you did not keep the appointment because your mother fell ill at that time write a letter to your friend to
1apologize for not attending the appointment as planned
2explain why you could not meet himher that day
3make suggestion for another appointment next time
dear linda
称呼:写关系亲密
i am excessively sorry to say that i had failed to keep the appointment that we made last friday
now i am writing you this letter of apology to show my deep regret
please accept my sincere apology i hope you will understand me and excuse me for my failure to turn up
第句段中心句直接道出道歉原
(积累:i am excessively sorry to do … fail to do … make an appointment)
第二句展开道歉真诚表达歉意
(积累: letter of apology)
第三四句表达希方接受歉意
(积累:excuse … for … turn up)
the reason for my absence was that my mother fell ill at that time
i had no way out because i had to send her to hospital and look after her
therefore it’s not in my power to meet you
第句段中心句综述写信出现失原(积累:the reason for … was that… fall ill)
第二句段中心句展开讲述时处境情况
第三句承接句表述事实面前抗力进步澄清出现失原
(积累:in one’s power)
naturally i want to suggest that we should make another appointment next time
i shall be obliged if you will kindly write and tell me when and where you will be at convenience
we may meet again and i hope to see you soon
第句提出次见面建议
(积累:suggest表示建议接句should+动词原形)
第二句征询方次见面具体点时间
(积累:be obliged at convenience)
句期次见面礼貌收尾
yours sincerely
li ming
信件结尾署名
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