工厂调查问卷
Factory Survey Questionnaire
I基信息GENERAL INFORMATION
公司名称Company Name
日期Date
址Address
联系Contact
电话Phone
传真Fax
总理GM
顾问Consultant
1 客户类型Customer Type
ÿ 加工Processing ÿ 组装Assembling ÿ 消费品Consumable ÿ 化工Mechanical
ÿ 电子Electronics ÿ 汽车零部件Auto Parts ÿ 医药Medical ÿ Others
2 产品Product _____________________ 雇员数Number of Employees_____________________
3 制造类型Manufacturing Type ÿ 离散型Discrete ÿ 重复型Repetitive
4 销售额Sales Revenue______________________
II 技术信息Basic Information
1 否局域网？Do they have a LAN ÿYes ÿ否No
2 种类型局域网？What is the type of LAN(列类型供选择)___________________
3 否数库种类型？What database do they use if any (列类型供选择)___________
4 否电脑数量少？How many PCs are they using now if any ________________________________
5 样台？What kinds of platform (列类型供选择)___________________________
6 否正理信息系统 情况Are they using a MIS now How about it __________________
7 否财务系统什系统？What financial system are they using now if any______________________
8 少工作点？How many physical sites do they have ______________________________________
9 否通ISO9000认证？Have they passed the certification of ISO9000 ÿYes ÿ否No
10 工厂生产中存着样困难？What issues in your factory harrass you most(开放)__________
计划Plan
1 您部门中电脑？果话少台电脑什型号 Do you use computers in your department If so how many and what kind
__________________________________________________________________________________________
2 您工厂中发放正式生产工作单？您操作？Do you release formal production work orders to the factory How do you do that
__________________________________________________________________________________________
3 您否考虑库存情况？Have you ever consider the inventory ÿ Yes ÿ 否No
4 组装提前期决定？What’s the lead time for assembly __________________________________________________________________________________________
5 计划制定周期久How long is your planning horizon
ÿ 季度Quarterly ÿ 月Monthly ÿ 周Weekly ÿ 天Daily
6 什制定计划？What’s you planning source _____________________________________________
7 决定制造采购时机数量？（制定计划）How do you decide when to makepurchase and how much(How do you make plan)
______________________________________________________________________________________
8 否工厂日历？Do you have factory calendar ÿ Yes ÿ 否No
9 面问题什？期利电脑改进工作？What’s your biggest problem What do you expect the computers to improve your operation ______________________________________________________________________________________
______________________________________________________________________________________
采购Purchasing
1 部门职员数 Total staff in your Dept ______ 采购员数Number of buyer _______________
采购物料数量Number of purchased items_______ 采购零件Purchased parts _______________
原料Raw materials ______
购买程中您电脑？少台什型号？Do you use computers in purchasing How many and what kind
_________________________________________________________________________________________
您采购流程样？What’s your purchasing procedure
__________________________________________________________________________________________
您否正采购订单进行采购？Do you use formal purchase orders ·Yes ·否No
采购材料时间 times for purchased items – 长longest ___________
短Shortest ___________
原Mean ___________
采购零件频率Frequency of ordering each part_______________________________________________
您知道订购时间？How you know when to place an order_______________________________
__________________________________________________________________________________________
您知道订购数量？How do you decide how much to order _______________________________
__________________________________________________________________________________________
您判断供货商价格否合理？您没固定供货商？How do you decide on a fair price with vendors Do you have approved vendors
__________________________________________________________________________________________
您购买物料时否会参考价格？Do you purchase items according to the history price records
___________________________________________________________________________________________
您否专门供货商物料订立价格子？Do you have price matrix for each vendor and item ·Yes ·否No
您否会查供货商表现？Do you assess historical vendor performance
·Yes ·否No
您采购时否会先查询该物料库存状况？Can you enquiry the detail of the item’s inventory situation when you do purchasing ______________________________________________________________
您采购中遇问题什？What are your biggest problems in purchasing？
________________________________________________________________________________
库存控制 Inventory Control
员工总数Total staff_________________
仓库数量种类 Number and kinds of stockrooms__________________________________
仓库安排？ How are the stockrooms organized________________________________
您保留库存记录样？ What kind of inventory records do you keep
_____________________________________________________________________
您否统计实际盘存？久统计次？Do you do physical inventory How often ________________
_____________________________________________________________________
您否进行循环盘点Do you do cycle count ·Yes ·No
物料发放审批步骤样？How are material issues authorized _____________________________________________
您否正工作订单领料单？Do you have formal work orders and pick lists ·Yes ·No
您否安全库存？Do you have safety inventory ·Yes ·No
您生成种库存报表？久制作次？What kinds of inventory reports do you use and produce for
others How often are they produced ___________________________________________________
__________________________________________________________________________________________
否物料项目唯零件号码？Do all items have unique part numbers ·Yes ·No
您面问题什？您期利电脑改进改进工作？What’s your biggest problems What do
you hope the computers can improve your operation ____________________________________________
_________________________________________________________________________________________
产品车间Production & Shop Floor
员工总数Total staff __________
设备Main equipment ___________________________________________________________________
工作中心数量组织位处？Number of workcenterhow they are organized and where are they located
________________________________________________________________________________________
什瓶颈What are the main bottlenecks____________________________________________
________________________________________________________________________________________
您否正生产订单领料单工序进行理Do you use formal manufacturing orders picklists and routings ·Yes ·No
您否发料单？Do you have and use a dispatch list ·Yes ·No
您重定工作时间表？您做CRP安排生产？How do you rescheduled the work How do you do CRP and arrange production_________________________________________________________________
生产理领班种报告完成工作？What kinds of reports do production managers and foremen use to do their jobs _________________________________________________________________
_________________________________________________________________________________________
生产理领班老板提供种信息？What kind of information do production managers and foremen provide to their boss_________________________________________________________________
_________________________________________________________________________________________
工程Engineering
员工总数Total staff _____________________________________
物料清单BOM
工序Routing
成信息Costing information
否实施工程更改操作？简描述该程Is a formal engineering change procedure implementedBriefly describe the process __________________________________________________________________
________________________________________________________________________
销售市场Sales Marketing
员工总数Total staff ____________ 外销售员Outside sales people__________
订单输入员Order entry people _________________________________________________________
市场Marketing ________________________________________________________________________
效客户数量Number of active customers___________________________________________________
您否会制作销售预测？果您会做？Do you develop a sales forecast and if so how is it done _______________________________________________________________________________________
预测限度什？What’s the forecast horizon ____________________________________________
您部门里否计算机？少什种类？您？Do you use computers in your department How many and what kind How do you use them__________________________________
______________________________________________________________________________________
您输入订单时否会查产品性？做？When you enter orders do you check the availability of product How __________________________________________________________________________
_________________________________________________________________________________________
您否客户发送订单确认？Do you always send an order confirmation to the customer ·Yes ·否No
果客户您讯问订单状况您需做什提供信息客户程需久？If a customer called you to ask about the status of his order what would you need to do to provide the information to him and how long would it take _______________________________________________________________
__________________________________________________________________________________________
您否做信贷检查？Do you have credit check ·Yes ·否No
您否价格子？Do you have price matrix ·Yes ·否No
您种报表？您希种报表What kind of reports do you use What do you wish you had_____________________________________________________________________________________
您面问题什？您期利电脑改进改进工作What’s your biggest problems What do you hope the computers can improve your operation______________________________________________
__________________________________________________________________________________________
财务Accounting
员工总数Total staff ______________________________
您部门里否计算机？少台什型号？ Do you use computers in your department How many and what kind
__________________________________________________________________________________________
您否需处理币制事务？
Do you have a need to handle multicurrency transactions ·Yes ·否No
否财务事务手工输入？者部分系统中导入？Are all accounting transactions manually entered or are some brought over from other systems __________________________________________________________________________________________
月完成总帐需花费长时间？How long does it take for you to close a month in GL
__________________________________________________________________________________________
您否标准实际均成系统？Do you use standard actual or average cost system___________
__________________________________________________________________________________________
库存价值少？占年销售额百分？What’ s your inventory value How much is this as a percent of annual sales _______________________________________________________________________________
__________________________________________________________________________________________
您月需印少发票？张发票少行物料？How many invoices per month do you print and how many line items per invoice ___________________________________________________________________________
货运发票间否动链接？Is there an automated link between shipping and invoicing ·Yes ·否No
应收帐总帐间否动链接？Is there an automated link between AR and GL
·Yes ·否No
您月需付少款？您什方式付款？采购应付帐间否动链接？应付帐总帐间否动链接？How many payments do you make each month What methods do you use for payment Is there an automated link between purchasing and AP Is there an automated link between AP and GL
_________________________________________________________________________________
您部门生成种报表？What reports does your department produce
_________________________________________________________________________________
您面问题什？您期利电脑改进改进工作？What’s your biggest problems What do you hope the computers can improve your operation ____________________________________________
__________________________________________________________________________________________
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工厂调查问卷
Factory Survey Questionnaire
I基信息GENERAL INFORMATION
公司名称Company Name
日期Date
址Address
联系Contact
电话Phone
传真Fax
总理GM
顾问Consultant
1 客户类型Customer Type
ÿ 加工Processing ÿ 组装Assembling ÿ 消费品Consumable ÿ 化工Mechanical
ÿ 电子Electronics ÿ 汽车零部件Auto Parts ÿ 医药Medical ÿ Others
2 产品Product _____________________ 雇员数Number of Employees_____________________
3 制造类型Manufacturing Type ÿ 离散型Discrete ÿ 重复型Repetitive
4 销售额Sales Revenue______________________
II 技术信息Basic Information
1 否局域网？Do they have a LAN ÿYes ÿ否No
2 种类型局域网？What is the type of LAN(列类型供选择)___________________
3 否数库种类型？What database do they use if any (列类型供选择)___________
4 否电脑数量少？How many PCs are they using now if any ________________________________
5 样台？What kinds of platform (列类型供选择)___________________________
6 否正理信息系统 情况Are they using a MIS now How about it __________________
7 否财务系统什系统？What financial system are they using now if any______________________
8 少工作点？How many physical sites do they have ______________________________________
9 否通ISO9000认证？Have they passed the certification of ISO9000 ÿYes ÿ否No
10 工厂生产中存着样困难？What issues in your factory harrass you most(开放)__________
计划Plan
1 您部门中电脑？果话少台电脑什型号 Do you use computers in your department If so how many and what kind
__________________________________________________________________________________________
2 您工厂中发放正式生产工作单？您操作？Do you release formal production work orders to the factory How do you do that
__________________________________________________________________________________________
3 您否考虑库存情况？Have you ever consider the inventory ÿ Yes ÿ 否No
4 组装提前期决定？What’s the lead time for assembly __________________________________________________________________________________________
5 计划制定周期久How long is your planning horizon
ÿ 季度Quarterly ÿ 月Monthly ÿ 周Weekly ÿ 天Daily
6 什制定计划？What’s you planning source _____________________________________________
7 决定制造采购时机数量？（制定计划）How do you decide when to makepurchase and how much(How do you make plan)
______________________________________________________________________________________
8 否工厂日历？Do you have factory calendar ÿ Yes ÿ 否No
9 面问题什？期利电脑改进工作？What’s your biggest problem What do you expect the computers to improve your operation ______________________________________________________________________________________
______________________________________________________________________________________
采购Purchasing
1 部门职员数 Total staff in your Dept ______ 采购员数Number of buyer _______________
采购物料数量Number of purchased items_______ 采购零件Purchased parts _______________
原料Raw materials ______
购买程中您电脑？少台什型号？Do you use computers in purchasing How many and what kind
_________________________________________________________________________________________
您采购流程样？What’s your purchasing procedure
__________________________________________________________________________________________
您否正采购订单进行采购？Do you use formal purchase orders ·Yes ·否No
采购材料时间 times for purchased items – 长longest ___________
短Shortest ___________
原Mean ___________
采购零件频率Frequency of ordering each part_______________________________________________
您知道订购时间？How you know when to place an order_______________________________
__________________________________________________________________________________________
您知道订购数量？How do you decide how much to order _______________________________
__________________________________________________________________________________________
您判断供货商价格否合理？您没固定供货商？How do you decide on a fair price with vendors Do you have approved vendors
__________________________________________________________________________________________
您购买物料时否会参考价格？Do you purchase items according to the history price records
___________________________________________________________________________________________
您否专门供货商物料订立价格子？Do you have price matrix for each vendor and item ·Yes ·否No
您否会查供货商表现？Do you assess historical vendor performance
·Yes ·否No
您采购时否会先查询该物料库存状况？Can you enquiry the detail of the item’s inventory situation when you do purchasing ______________________________________________________________
您采购中遇问题什？What are your biggest problems in purchasing？
________________________________________________________________________________
库存控制 Inventory Control
员工总数Total staff_________________
仓库数量种类 Number and kinds of stockrooms__________________________________
仓库安排？ How are the stockrooms organized________________________________
您保留库存记录样？ What kind of inventory records do you keep
_____________________________________________________________________
您否统计实际盘存？久统计次？Do you do physical inventory How often ________________
_____________________________________________________________________
您否进行循环盘点Do you do cycle count ·Yes ·No
物料发放审批步骤样？How are material issues authorized _____________________________________________
您否正工作订单领料单？Do you have formal work orders and pick lists ·Yes ·No
您否安全库存？Do you have safety inventory ·Yes ·No
您生成种库存报表？久制作次？What kinds of inventory reports do you use and produce for
others How often are they produced ___________________________________________________
__________________________________________________________________________________________
否物料项目唯零件号码？Do all items have unique part numbers ·Yes ·No
您面问题什？您期利电脑改进改进工作？What’s your biggest problems What do
you hope the computers can improve your operation ____________________________________________
_________________________________________________________________________________________
产品车间Production & Shop Floor
员工总数Total staff __________
设备Main equipment ___________________________________________________________________
工作中心数量组织位处？Number of workcenterhow they are organized and where are they located
________________________________________________________________________________________
什瓶颈What are the main bottlenecks____________________________________________
________________________________________________________________________________________
您否正生产订单领料单工序进行理Do you use formal manufacturing orders picklists and routings ·Yes ·No
您否发料单？Do you have and use a dispatch list ·Yes ·No
您重定工作时间表？您做CRP安排生产？How do you rescheduled the work How do you do CRP and arrange production_________________________________________________________________
生产理领班种报告完成工作？What kinds of reports do production managers and foremen use to do their jobs _________________________________________________________________
_________________________________________________________________________________________
生产理领班老板提供种信息？What kind of information do production managers and foremen provide to their boss_________________________________________________________________
_________________________________________________________________________________________
工程Engineering
员工总数Total staff _____________________________________
物料清单BOM
工序Routing
成信息Costing information
否实施工程更改操作？简描述该程Is a formal engineering change procedure implementedBriefly describe the process __________________________________________________________________
________________________________________________________________________
销售市场Sales Marketing
员工总数Total staff ____________ 外销售员Outside sales people__________
订单输入员Order entry people _________________________________________________________
市场Marketing ________________________________________________________________________
效客户数量Number of active customers___________________________________________________
您否会制作销售预测？果您会做？Do you develop a sales forecast and if so how is it done _______________________________________________________________________________________
预测限度什？What’s the forecast horizon ____________________________________________
您部门里否计算机？少什种类？您？Do you use computers in your department How many and what kind How do you use them__________________________________
______________________________________________________________________________________
您输入订单时否会查产品性？做？When you enter orders do you check the availability of product How __________________________________________________________________________
_________________________________________________________________________________________
您否客户发送订单确认？Do you always send an order confirmation to the customer ·Yes ·否No
果客户您讯问订单状况您需做什提供信息客户程需久？If a customer called you to ask about the status of his order what would you need to do to provide the information to him and how long would it take _______________________________________________________________
__________________________________________________________________________________________
您否做信贷检查？Do you have credit check ·Yes ·否No
您否价格子？Do you have price matrix ·Yes ·否No
您种报表？您希种报表What kind of reports do you use What do you wish you had_____________________________________________________________________________________
您面问题什？您期利电脑改进改进工作What’s your biggest problems What do you hope the computers can improve your operation______________________________________________
__________________________________________________________________________________________
财务Accounting
员工总数Total staff ______________________________
您部门里否计算机？少台什型号？ Do you use computers in your department How many and what kind
__________________________________________________________________________________________
您否需处理币制事务？
Do you have a need to handle multicurrency transactions ·Yes ·否No
否财务事务手工输入？者部分系统中导入？Are all accounting transactions manually entered or are some brought over from other systems __________________________________________________________________________________________
月完成总帐需花费长时间？How long does it take for you to close a month in GL
__________________________________________________________________________________________
您否标准实际均成系统？Do you use standard actual or average cost system___________
__________________________________________________________________________________________
库存价值少？占年销售额百分？What’ s your inventory value How much is this as a percent of annual sales _______________________________________________________________________________
__________________________________________________________________________________________
您月需印少发票？张发票少行物料？How many invoices per month do you print and how many line items per invoice ___________________________________________________________________________
货运发票间否动链接？Is there an automated link between shipping and invoicing ·Yes ·否No
应收帐总帐间否动链接？Is there an automated link between AR and GL
·Yes ·否No
您月需付少款？您什方式付款？采购应付帐间否动链接？应付帐总帐间否动链接？How many payments do you make each month What methods do you use for payment Is there an automated link between purchasing and AP Is there an automated link between AP and GL
_________________________________________________________________________________
您部门生成种报表？What reports does your department produce
_________________________________________________________________________________
您面问题什？您期利电脑改进改进工作？What’s your biggest problems What do you hope the computers can improve your operation ____________________________________________
__________________________________________________________________________________________
文档香网(httpswwwxiangdangnet)户传
《香当网》用户分享的内容，不代表《香当网》观点或立场，请自行判断内容的真实性和可靠性！
该内容是文档的文本内容，更好的格式请下载文档
