Clerk Hello what can I do for you(Yes)
职员:您请问您办理什业务?
Customer Please tell me my balance
顾客:请帮查询帐户余额职员:您讲慢?
Clerk please speak slowly
Clerk Please write it down on the paper
职员:您纸写?
Clerk Yes sir(miss)wait a moment please
职员:先生(姐)请稍等
Clerk Your balance at the bank is RMB 5000
职员:您行帐户余额民币5000元
2. 存款 DEPOSIT
Clerk How much cash do you plan to deposit in your account
职员:您少钱存入呢?
Customer I want to deposit 300 yuan in my account
顾客:想户头存300元
Customer Please tell me the procedure for opening a savings account
顾客:请告诉开储蓄帐户需什手续
Do you like to open a current account
想开活期存款帐户
A deposit or current account
定期活期
Please tell me how you would like to deposit your money
请告诉想存种户头
I’d like to open a current account
想活期账户
Clerk Please fill in this form
职员:请填张申请表
Clerk Please fill in your name the number of the certificate and your telephone
职员:请写您姓名证件号码联系方式
Clerk Words and figures differ
职员:您填写文字数字符
Clerk Signatures differ
职员:您签名误
Clerk keep your receipt please
职员:请收单
Clerk Here is your passbook
职员:您存折
Clerk Keep the passbook (magcard) well and inform us whenever you lose it
职员:请保存折(银行卡)遗失请告诉
Customer Thank you very much
顾客:非常感谢
Clerk Not at all
职员:客气
3. 取款 DRAW
Clerk yes
职员:您
Customer excuse me Can you help me
顾客:起帮忙?
Clerk it is my pleasure Please tell me what I can do for you
职员:高兴您效劳请告诉您做什
Customer I want to withdraw 8000RMB from my deposit account
顾客:帐户支取8000元民币
Clerk Sorry no sufficient balance the balance is 6000 RMB
职员:起您户头中没足够余额6000元
Customer I want to withdraw5000 RMB
顾客:取5000 RMB
Clerk password please
职员:请输入密码
Clerk please sign your name
职员:请签名
Clerk please check carefully
职员:请清点现金
Customer Thank you very much
顾客:非常感谢
Clerk Not at all
职员:谢
4.收费 CHARGE
Customer Excuse me I forget the password of my card
顾客:起忘记卡密码
Clerk Report loss of the magcard please
职员:请办理挂失手续
Clerk Do you remember the number of the magcard
职员:您卡号少?
Clerk Please pay 10 yuan handling charge
职员:请支付10元挂失手续费10元
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