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5. UtilityEfficiency FocusedInfrastructure Management
eSecurity
ERP Applications
Employee Self Service PortalsOur Value PropositionRelationship ComplexityBusinessValueInnovationFrontierCompetitive Advantage FocusedWireless Applications
Bluetooth
IT Strategy Consulting
Process & Change Management Consulting
EnhancementEffectiveness FocusedBusiness Intelligence
Collaborative Commerce
Mobile Enhancements
Consumer Portals
Dealer Management System
SCM/CRM
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31. 31PERSPECTIVE 2020: KEY MESSAGESThe decade in reviewTransforming business, transforming IndiaAn agenda for actionShifting customer needs and deliveryAn unparalleled impact on Indian economy in the last ten years1Significant returns to all stakeholders2A large unfinished agenda remains3Global economic crisis will have a far-reaching and as yet uncertain impact4Noshir
32. 32PERSPECTIVE 2020: KEY MESSAGESThe decade in reviewTransforming business, transforming IndiaAn agenda for actionShifting customer needs and deliveryDemographic shifts will fuel the growth of new sectors, markets and service lines5The promise of technology to create new opportunities needs to be balanced by the risk of erosion in core markets6India can become a global innovation hub and own business systems in at least three areas7ICT-enabled solutions can drive socio-economic inclusion of 30 million citizens each year8Ranjit
33. 33Catalysing growth beyond today’s core markets1Establishing
India as a trusted global hub for professional services2Harnessing ICT for inclusive growth3Developing a high caliber talent pool of over 4 million people4Building India as a preeminent innovation hub5Five themesAN AGENDA FOR ACTION ANCHORED ON A 5-FOLD VISION20Winning through the downturn
Reinvented business models
New verticals, geographies and customer segmentsImproved infrastructure (e.g., satellite townships)
Corporate governance
National security
Robust domestic demand
Global brandingICT solutions for healthcare, education, financial services, public services
Connectivity and access (e.g., broad-band rollout)
Soft infrastructure (e.g., IT literacy)Primary and tertiary education quality and scale up
Curriculum and faculty developmentIntellectual property framework (especially enforcement)
Centers of Excellence
Entrepreneurship12Ganesh
34. Slide Title PlaceholderQ1 ResultsStage 4:Stage 1:Stage 2:Stage 3:
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38. Quality Excellence – Setting International BenchmarksSEI-CMM Level 5For driving in-depth and Continuous process improvements
The World’s 1st IT Services Company Achieved in 1998ISO 9001Built the basic framework for the processes
Achieved in 1995Six SigmaSustaining Continuous process improvements by eliminating causes of defects
Started in 1997. 1000+ projects initiated till dateP C M M
Level 5Well-defined skill sets, role based competency mapping, ease of replaceability
The world’s first PCMM Level 5 company in Dec 2001TL 9000Reinforcing our technical competence with this quality standard for Telecom
World’s first Software Services company to be certified in Nov 2001
39. page 39June 7, 2018Managing a Smooth and Successful Integration Culture integration planning frameworkSample input
Newco exec culture session
HP historical
CPQ historical
New HP brand
Competitive environment
CustomerSample output
Vision & governance for new company
Balanced scorecard & pay metrics
Leadership selection
Formation & start-up of new teams
Customer (quality) initiatives
FastStart programStrategiesCorporateobjectivesValuesStructure
& processMetrics &rewards BehaviorsPolicies &practices
40. North AmericaDr. Alok Aggarwal, NY
Robert G. Daigle, ME
David E. Cooley, CT
Andrew Adelson, MA
Donald Kruszenski, CA
Edmund Voyer, NY
George Sawyer, CA
Marty Perelstein, CA
Mahesh Bhatia, CA
Ravi Prakash, CA
Sumathi Pundit, CanadaEvalueserveHolding company registered at BermudaEuropeMarc Vollenweider, AT & CH
Mike Taylor, UK
Amie Stark, UK
Ollie Snelling, UK
Geoff Simmons, UK
Prajeet Patel, Nordic
Tomas Backman, Nordic
Hedda P Moller, BENELUX
Jean Francois Lengelle, France
Reinhard Lorek, Switzerland
Urs Dommann, Switzerland IndiaAshish Gupta, Delhi-Gurgaon
650 professionals
Infrastructure, HR, IT, Finance, LogisticsAsia-PacificDaniel Sadhu, Singapore
William Kemmery, AustraliaTruly GlobalMarketing and Sales, Front-end on client projectsOperations, Service Back-end OfficesIsraelLaurence Neumann BrazilJosé Edson Bacellar, Brazil
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