4. 有效執行策略的四項障礙The Vision BarrierOnly 5% of the work
force understands
the strategyThe People
BarrierOnly 25% of managers
have incentives linked
to strategyThe Management
Barrier85% of executive
teams spend less than
one hour per month
discussing strategyThe Resource
Barrier60% of organizations
Don’t link budgets
to strategy9 of 10 companies
fail to execute strategySource: Fortune
22. 將平衡計分卡設計成績效控制表單F/S:
F = early warning indicator
S = later signal* in the 1. step only effectivenessis considered, not intensity and temporary delay** In our opinion is it very important to present several “perspectives” simultaneously !!StatementTarget/
ObjectiveMeasure/
IndicatorF/SBud./PlanActScoreActionsCauseEffectF.1.1. Operating ProfitS150140-108F.1.2. Invested CapitalS100011001008decrease days sales outstandingF.1.3. ..................F.2.1. EquityS750750010F.2.2. LiabilitiesS250250010F.2.3. ..................F.3. No.Owners £ 3F.3.1.No.OwnersS22010F.4. ... …...............C.1. Customer AcquisitionC.1.1. Share New CustomersF10%5%-5%4ReviewMailingadressesC.3.C.2. Revenue enhancement (current customer)C.1.2. Revenue of old CustomersS380350-307offer new Products to Old CustomersC.3.C.3. Increasing Rev.C.3. Revenue GrowthS400360-408implement the Pricing-Project F.1.1.........................F.1. ROI ³15 %F.2. E/L ³70 %......PerspectivesFinancialCustomerWe like to be high-profitable and independentWe like to grow faster than the market...
23. 主要績效衡量指標之特性一個好的衡量基礎應:What makes a good measure:
S – simple簡單: 不複雜、有意義且清晰
M – measureable可衡量: 能被數量化且資料是可提供的
A – achievable可達成: 使用者有能力去達成
R – realistic可實現: 使用者有能力去影響或控制
T – timely及時: 短期,每月或每季。
25. 企業智慧架構Data Map/Common Data Model
Rules and logic
Universal chart of accounts
Process classification scheme
Key volumes/non-financial data
D E C I S I O N - M A K I N G T O E N H A N C E B U S I N E S S V A L U EA N A L Y T I C A L A P P L I C A T I O N SStrategic Analysis
Investment justification
Value chain alliances
Product developmentPerformance Mgmt
EVA / SVA
Customer satisfaction
Quality, cost & timeOperational Analysis
Process costing
Reengineering
Internal benchmarkingProfitability Analysis
Business unit
Customer / Channel
Product / Brand
GeographyFinancial Reporting & Analysis
Consolidations
External reporting
Tax reportingBudgeting/Forecasting/
Strategic Planning
Sales
Margins
VolumesCustomer Relationship Mgmt
Customer demographics
Consumer demographics
Market share/penetration
Knowledge Management
Intranet strategy
Skills Inventory
Document managementS Y S T E M I N T E G R A T I O NExtract, Transform & Load
Data feeds
Data conversion
System interfaces
CustomizationsSystematize
Data storage
Infrastructure
Maintenance & automationData Map/Common Data Model
Rules and logic
Universal chart of accounts
Process classification scheme
Key volumes/non-financial data
T R A N S A C T I O N A L S Y S T E M SFinance Materials Management Sales & Marketing Purchasing
Logistics Production Planning Human Resources Manufacturing
26. Business Intelligence Applications
Customer
Interaction Center
HR
Financials
Manufacturing
Sales Intelligence
Purchasing
Marketing
ServiceOverall StructureBusiness
Intelligence
System
Financial Analyzer
Sales Analyzer
Demand Planning
Balanced
Scorecard
Activity Based
Management
Performance
AnalyzerEnterprise Data WarehousingSEMPerformance
ManagementProfitabilityPlanning
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32. Information Portal
33. 企業策略管理之效益帶領企業進入“價值基礎管理(Value Based Management) ”領域,以股東價值為導向。
實踐策略管理之真諦,將策略演譯為使行動方案,使企業資源規劃及使用最具效率以達成企業目標。
增進企業營運資訊之掌握度,及時採取應變措施。
專注於內部價值動因與外部獲利來源。
提昇ERP功能,使既有ERP投資報酬極大化。QualitySalesBusiness Unit
ProfitabilityCost
ReductionPersonal
AgendasProductivityShort-Term
ProfitabilityLong-Term
ProfitabilityCustomer
SatisfactionMarket
Share